North Staffordshire Combined Healthcare Trust

Team Administrator

The closing date is 25 September 2025

Job summary

PLEASE NOTE:

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

  • North Staffordshire Combined Healthcare NHS Trust
  • Midlands Partnership University NHS Foundation Trust
  • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
  • Staffordshire and Stoke-on-Trent Integrated Care Board

North Staffordshire Combined Healthcare Trust is pleased to advertise this full time, 37.5 hours per week, Band 3 Team Administrator post.

The post is situated in our Community Assessment Stabilisation and Treatment Team (CASTT), and you will work alongside the multi-disciplinary team within our expanding Complex Emotional Needs pathway. You will be supported by the Team Leader, Consultant Clinical Psychologist, and the Senior Mental Health Practitioners to deliver compassionate care to a warm, passionate and trauma-informed multi-disciplinary team.

We largely operate as an on-line team with some face-to-face meetings, and we support hybrid, agile and flexible working approaches in line with our service delivery model.

Main duties of the job

In your role you will take calls from service users and ensure any enquiries are managed appropriately. You will be required to liaise with other teams and outside organisations. You will be approachable, compassionate and have excellent communication skills.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-CMT-7434832

Job locations

Hybrid working.

Stoke-on-Trent

ST1 2BX


Job description

Job responsibilities

You will be a highly organised individual who is proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word. It is vital that you have advanced typing skills, excellent attention to detail and can cope well under pressure. Experience of minute taking, transcribing minutes and running reports for data analysis, is a major part of the role and is therefore an essential criteria.

This post may close early if there is a high number applications.

Job description

Job responsibilities

You will be a highly organised individual who is proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word. It is vital that you have advanced typing skills, excellent attention to detail and can cope well under pressure. Experience of minute taking, transcribing minutes and running reports for data analysis, is a major part of the role and is therefore an essential criteria.

This post may close early if there is a high number applications.

Person Specification

Qualifications

Essential

  • RSA stage 3 or equivalent

Experience

Essential

  • Experience of minute taking
  • Relevant experience in an administration role

Knowledge

Essential

  • Good computer skills
  • Excellent written and verbal communication skills

Other

Essential

  • Ability to travel to other sites when required
Person Specification

Qualifications

Essential

  • RSA stage 3 or equivalent

Experience

Essential

  • Experience of minute taking
  • Relevant experience in an administration role

Knowledge

Essential

  • Good computer skills
  • Excellent written and verbal communication skills

Other

Essential

  • Ability to travel to other sites when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Hybrid working.

Stoke-on-Trent

ST1 2BX


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Hybrid working.

Stoke-on-Trent

ST1 2BX


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Teri-Ann Eva

Teri-Ann.Eva@combined.nhs.uk

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-CMT-7434832

Job locations

Hybrid working.

Stoke-on-Trent

ST1 2BX


Supporting documents

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