North Staffordshire Combined Healthcare Trust

Healthcare Support Worker

The closing date is 13 August 2025

Job summary

Band 3 HCSW - Full time - Permanent

Please note - due to current Immigration rules and regulations, this post is not eligible for sponsorship.

The post holder will be based within our established South Stoke Community CAMHS Team and will support the team in delivering on timely assessment and evidenced based intervention. This post will be to support interventions with children, young people and a families and will also have a role in undertaking some administration duties to support the teams.

To provide support and spend therapeutic time with an allocated group of children, young people and families.

To promote and support the physical health, comfort, wellbeing and recovery of children, young people and families, and to assist them in the recovery of their difficulties.

To assist Registered Professionals in assessments and care planning/ implementation and evaluation of individualised care plans.

Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. patients, carers, complexity)

Liaison with partner services and organisations

Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing

Main duties of the job

1.Communicates with children, young people and families, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.

2.Regularly reports and effectively communicates the health status and care aims of children, young people and families in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.

3.Relates appropriately with children and young people, carers, colleagues and others - at all times maintaining professional boundaries.

4.At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.

5.Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.

6.At all times minimizes risks to self and others by undertaking safe working practices.

7.At all times works within agreed and established Trust policy and operational procedures.

8.Works with other Trust services to promote seamless service-user person centred care from referral/admission, to transfer and discharge on identified care pathways.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-CMT-7211422-A

Job locations

Blurton Health Centre

Stoke-on-Trent

ST3 3BS

Job description

Job responsibilities

1.Works in partnership with children, young people and families to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.

2.At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.

3.Ensures regular access to and use of supervision.

4.Regularly demonstrates engagement with activities to (and makes suggestions about how to) improve services.

5.Prioritising work, resolving conflicting diary appointments and schedules

6.Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer-based data entry systems

Due to the increase to the salary threshold to £25,000 per annum, after 9 April entry-level Band 3 roles will no longer be eligible for international sponsorship. Therefore should you require sponsorship for this post you must have had 3 years continuous employment at Band 3 or higher within the NHS in a similar or equivalent role in order to be eligible to apply. For further information visit Home Office announces new immigration policy changes | NHS Employers

Job description

Job responsibilities

1.Works in partnership with children, young people and families to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.

2.At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.

3.Ensures regular access to and use of supervision.

4.Regularly demonstrates engagement with activities to (and makes suggestions about how to) improve services.

5.Prioritising work, resolving conflicting diary appointments and schedules

6.Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer-based data entry systems

Person Specification

Qualifications

Essential

oAdvanced Apprenticeship in (Mental) Health and Social Care OR oNVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)

Experience

Essential

Experience of working with people with mental health needs as a member of a multi-disciplinary team

Knowledge

Essential

Communicate appropriately with others at work.

Person Specification

Qualifications

Essential

oAdvanced Apprenticeship in (Mental) Health and Social Care OR oNVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)

Experience

Essential

Experience of working with people with mental health needs as a member of a multi-disciplinary team

Knowledge

Essential

Communicate appropriately with others at work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Blurton Health Centre

Stoke-on-Trent

ST3 3BS

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Blurton Health Centre

Stoke-on-Trent

ST3 3BS

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)