Duty/Caseload Manager

North Staffordshire Combined Healthcare Trust

The closing date is 30 April 2025

Job summary

The Stoke-on-Trent NHS Talking Therapy Service is an innovative primary care service which involves partnership arrangements between North Staffordshire Combined Health Care (NSCHCT), Midland Partnership Foundation Trust (MPFT), and the Third Sector. We are proud of our very friendly and inclusive team and we are committed to promoting the wellbeing of client's and staff.

Due to retirement we are looking to recruit a part time Duty Manager to provide support to the smooth running of the Duty/Assessment function of the team. Candidates must have a core professional qualification and have both clinical and managerial experience ideally in a psychological therapy setting.

Main duties of the job

The role requires the post-holder to undertake assessments within the IAPT framework and triage activities including risk assessment for the service within IAPT guidelines.

The post holder is responsible for the day to day running and operation of the Duty/assessors function of the team and associated resources alongside the other senior Managers in order to achieve effective assessment, advice and professional support to the wider team. A major part of their role is to use their clinical and managerial experience to provide leadership, supervision and support for the team.Additional responsibilities include the management of staff, working environment and practices, and resources.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

232-PRC-7088654

Job locations

The Hope Centre

Upper Huntbach Street

Stoke-on-Trent

ST1 2BX

Job description

Job responsibilities

To ensure that the values and principles of the organisation and service area are translated into the philosophy of the team and that these are evident in everyday practice and reviewed on a regular basis.

To always act in a manner that inspires the confidence of others and promotes the credibility of the Talking Therapies Team, providing leadership and guidance for junior staff and displays appropriate professional behaviour.

To ensure that systems are in place, which enable constant evaluation and the ongoing development of professional practice in light of new evidence or guidance.

To ensure that new policy legislation, recommendations and guidelines are integrated into daily practice.

Establish and maintain working practices that promote interagency and multidisciplinary working and ensure effective and accurate communication with partner agencies.

Job description

Job responsibilities

To ensure that systems are in place, which enable constant evaluation and the ongoing development of professional practice in light of new evidence or guidance.

To ensure that new policy legislation, recommendations and guidelines are integrated into daily practice.

Establish and maintain working practices that promote interagency and multidisciplinary working and ensure effective and accurate communication with partner agencies.

Person Specification

Experience

Essential

caseload management delivery skills

Knowledge

Essential

knowledge of risk current assessment/management practice

Qualifications

Essential

registered mental health professional

Person Specification

Experience

Essential

caseload management delivery skills

Knowledge

Essential

knowledge of risk current assessment/management practice

Qualifications

Essential

registered mental health professional

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.