North Staffordshire Combined Healthcare Trust

Directorate Senior Business Administrator

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Job summary

Directorate Senior Business Administrator : Band 5

We have an exciting opportunity as a Directorate Senior Business Administrator within the Acute and Urgent Care Directorate. The successful candidate will be supporting the Clinical Director and Associate Director for Acute and Urgent Care, as well as the Senior Leadership Team. This is a full-time role of 37.5 hours a week.

We are looking for a forward thinking, committed and enthusiastic individual who is able to demonstrate the values of the Trust. The successful candidate will be able to manage a varied workload, able to meet tight deadlines, have experience of minuting, agenda setting and electronic diary management. and have experience of managing staff.

Main duties of the job

Works to support the Directorate management team in the co-ordination of Directorate activity and communication.

Develops and co-ordinates performance and business management systems and processes to ensure comprehensive service performance monitoring.

Line management of the Directorate administration team.

A key member of the Directorate Management Team, contributing to the development and co-ordination of performance, business management, quality and information governance systems and processes, ensuring the Trust's vision, strategic aims and service objectives are translated into practice. The post holder will develop a thorough understanding of the Trust's business whilst developing robust relationships with teams and Corporate services.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-AUC-6816499

Job locations

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Job description

Job responsibilities

Manage e-mail, written communications and other channels of communication for the directorate.
Take and distribute minutes of Directorate Business meetings.
Manage meetings and calendars for the directorate management team, with support from the Directorate administration team.
Ordering and support for requisitions and expenditure via Capita finance system.
Line Management of admin team.
Manage and coordinate cross cover of administrative staff to ensure all directorates have admin support during times of leave or vacancy cover.
Develop and deliver reporting mechanisms to support the Associate Director.
Review performance data and advise directorate management team on variance and excellence, identifying key themes.
To establish relevant communication with all levels of service management to enable collection of robust data, and to ensure compliance with statutory requirements.
Support Associate Director in the design, production and delivery of business reports to the Trust.
Undertake and support audits and CQUINS as requested by Associate Director.
At the request of Associate Director, support the process of service development initiatives.
Support the Associate Director in identifying and reporting of variance in performance, supporting appropriate action is taken to support improvements and minimise risks of not achieving targets.
To provide support in the co-ordination of recruitment for the Directorate to include input to TRAC, setting up interviews, ensuring correspondence is sent out etc.
To draft a monthly Directorate Newsletter as a means of communication in relation to news within the Directorate.
To support the management of patient experience reports, complaints, SI investigations and associated administration required

Job description

Job responsibilities

Manage e-mail, written communications and other channels of communication for the directorate.
Take and distribute minutes of Directorate Business meetings.
Manage meetings and calendars for the directorate management team, with support from the Directorate administration team.
Ordering and support for requisitions and expenditure via Capita finance system.
Line Management of admin team.
Manage and coordinate cross cover of administrative staff to ensure all directorates have admin support during times of leave or vacancy cover.
Develop and deliver reporting mechanisms to support the Associate Director.
Review performance data and advise directorate management team on variance and excellence, identifying key themes.
To establish relevant communication with all levels of service management to enable collection of robust data, and to ensure compliance with statutory requirements.
Support Associate Director in the design, production and delivery of business reports to the Trust.
Undertake and support audits and CQUINS as requested by Associate Director.
At the request of Associate Director, support the process of service development initiatives.
Support the Associate Director in identifying and reporting of variance in performance, supporting appropriate action is taken to support improvements and minimise risks of not achieving targets.
To provide support in the co-ordination of recruitment for the Directorate to include input to TRAC, setting up interviews, ensuring correspondence is sent out etc.
To draft a monthly Directorate Newsletter as a means of communication in relation to news within the Directorate.
To support the management of patient experience reports, complaints, SI investigations and associated administration required

Person Specification

Qualifications

Essential

Business / Professional qualification to degree level or equivalent experience.

Experience

Essential

Experience of information management and knowledge of corporate identity.

Person Specification

Qualifications

Essential

Business / Professional qualification to degree level or equivalent experience.

Experience

Essential

Experience of information management and knowledge of corporate identity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)