Job summary
We are recruiting for a Communications Officer to work full time, 37.5 hours per week.
Band 6, £35,392 - £42,618 per annum.
You will play a key role in the Communications and Engagement function at North Staffordshire Combined Healthcare NHS Trust.
Working with a high degree of autonomy and responsibility, reporting to the Associate Director of Communications, you will be responsible for key aspects of the 3-year Communications and Engagement Delivery Plan 2024-2027 arising from the trust's Strategic Review of Communications and Engagement.
The team you will be part of delivers industry-standard communications and engagement, digital and video production entirely in-house - including film and video, in-house digital broadcasting and hybrid events, animation, virtual reality, live streaming and podcasting.
Main duties of the job
The post holder will work as part of an integrated team, line managed by the Communications Manager, responsible for implementing key aspects of the Trust's 3-year Communications Delivery Plan as well as having responsibility for key day-to-day operational communications and engagement.
Experience in the following is essentialo Communications, Marketing and PRo Creative Writing for press and specialist audienceso Policy analysiso Producing briefing material for decision makers and senior leaders
About us
North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.
We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC), one of only two specialist mental health Trusts in England to achieve this.
We're also delighted to have won the prestigious award of 'Trust of the Year' at the national Health Service Journal Awards 2022.
Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust's Values. These are:
Proud to CARE:
Compassionate -Caring with compassion, it's about how we listen, what we say, what we do.
Approachable -Friendly, welcoming, sharing ideas and being open
Responsible -Taking personal and collective responsibility, being accountable for our actions
Excellent -Striving for the best, for high-quality safe care and continually improving
Job description
Job responsibilities
Responsible for writing/editing and producing key Trust public documents and regular staff and members newsletters and briefings.
Produce literature in keeping with the Trusts brand to promote specific service developments for a range of stakeholders/customers.
Implement improved creative design briefing and amends/job tracking process and produce in-house suite of template designs for use across Trust.
Design, produce and update as required a Trust Staff Handbook, using content provided and owned by the relevant Trust business areas
Support Communications Manager on internal and external events organising and planning ( e.g. Annual General Meeting, VIP visits, exhibitions, public meetings).
Manage the CAT Intranet and public website.
Produce comms 'manual', editorial and brand guidelines and team profile - who does what, all hosted on single location on CAT intranet.
Produce awareness days toolkit for staff to aid staff to promote their own activities.
Manage events planner on CAT Intranet and underlying business process for teams to plan events so there are no unforeseen duplications.
Complete, proof and publish all 'core' fields and select 'additional' fields on all Trust Service web pages, including promotion.
Increase the number of key external awards supported by proofreading and Comms' role in Standard Operating Procedure by 10% each year of the three year plan.
Lead on producing Exec Exchange and associated presentations on a monthly basis.
Increase proactive national brand/reputation opportunities through external comms profile by 17% annually for each year of three year plan.
Introduce and manage content-triggered communications via Campaign Monitor.
Provide communications and engagement advice to Trust staff including media, corporate identity, reputation management and best practice.
Ensure that corporate information is kept up to date on all relevant channels.
Attend meetings as required by the Communications Manager.
Act as a resource for staff on all communications and engagement issues.
Job description
Job responsibilities
Responsible for writing/editing and producing key Trust public documents and regular staff and members newsletters and briefings.
Produce literature in keeping with the Trusts brand to promote specific service developments for a range of stakeholders/customers.
Implement improved creative design briefing and amends/job tracking process and produce in-house suite of template designs for use across Trust.
Design, produce and update as required a Trust Staff Handbook, using content provided and owned by the relevant Trust business areas
Support Communications Manager on internal and external events organising and planning ( e.g. Annual General Meeting, VIP visits, exhibitions, public meetings).
Manage the CAT Intranet and public website.
Produce comms 'manual', editorial and brand guidelines and team profile - who does what, all hosted on single location on CAT intranet.
Produce awareness days toolkit for staff to aid staff to promote their own activities.
Manage events planner on CAT Intranet and underlying business process for teams to plan events so there are no unforeseen duplications.
Complete, proof and publish all 'core' fields and select 'additional' fields on all Trust Service web pages, including promotion.
Increase the number of key external awards supported by proofreading and Comms' role in Standard Operating Procedure by 10% each year of the three year plan.
Lead on producing Exec Exchange and associated presentations on a monthly basis.
Increase proactive national brand/reputation opportunities through external comms profile by 17% annually for each year of three year plan.
Introduce and manage content-triggered communications via Campaign Monitor.
Provide communications and engagement advice to Trust staff including media, corporate identity, reputation management and best practice.
Ensure that corporate information is kept up to date on all relevant channels.
Attend meetings as required by the Communications Manager.
Act as a resource for staff on all communications and engagement issues.
Person Specification
Experience
Essential
- Postgraduate diploma or equivalent OR Comms/PR/stakeholder engagement experience
- Experience in communications, marketing and engagement
- Experience in Creation and delivery of communications and engagement plans and campaigns
- Excellent writing skills and content creation for range of clients/audiences
- Events management and delivery
- Website management and content creation
Desirable
- Digital content creation, editing and publication
- Photography/video capture
- Adobe Creative Cloud suite
- Awareness of accessibility and inclusion issues in digital content delivery
Person Specification
Experience
Essential
- Postgraduate diploma or equivalent OR Comms/PR/stakeholder engagement experience
- Experience in communications, marketing and engagement
- Experience in Creation and delivery of communications and engagement plans and campaigns
- Excellent writing skills and content creation for range of clients/audiences
- Events management and delivery
- Website management and content creation
Desirable
- Digital content creation, editing and publication
- Photography/video capture
- Adobe Creative Cloud suite
- Awareness of accessibility and inclusion issues in digital content delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
