North Staffordshire Combined Healthcare Trust

Healthcare Support Worker

This job is now closed

Job summary

The Intoxication Observation Unit (IOU) opened in 2012. Two beds on Edward Myers Inpatient Ward, Harplands Hospital are designated for the service. The IOU Service accepts transfers from A&E and WMAS for patients who are intoxicated but no longer in need of emergency services. They are observed for further assessment in relation to their alcohol use.

Edward Myers Unit (EMU) itself is a 12 bedded 24/7 inpatient service delivering drug and alcohol detoxification and treatment. It is part of North Staffordshire Combined Healthcare NHS Trust (NSCHT) and is 1 of only 6 NHS Trusts across the country, who deliver such specialist inpatient treatment within the NHS.

We take referrals from across the country, and we enjoy an excellent reputation locally and nationally.

We are currently looking for highly motivated, dynamic individual who has a passion for working with this specialist client group to help drive our services forward.

Main duties of the job

To provide support and spend therapeutic time with an allocated group of service users.

To promote and support the physical health, comfort, wellbeing, and recovery of service-users, and to assist them in re-establishing their place in the community, as appropriate.

To assist Registered Professionals in assessments and care planning/ implementation and evaluation of individualised care plans.

To provide support to junior staff members, demonstrating the Health Care Support Worker role and role modelling good practice.

About us

Our Trust is on an incredible journey of innovation, and we'd like you to be part of it. To excel you will be an enthusiastic, caring, and compassionate registered professional who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country. Whether you are about to qualify, newly qualified or an experienced practitioner, we want to meet you and discuss the possibility of you joining this great Team.

Our vision is 'To be Outstanding in all we do and how we do it.' Our teams pride themselves on compassion, teamwork, and resilience.

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-SPL-6327612

Job locations

Edward Myers Unit

Stoke-on-Trent

ST4 6TH

Job description

Job responsibilities

The post-holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:

Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.

Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.

Relates appropriately with service-users, carers, colleagues, and others at all times maintaining professional boundaries.

At all times ensures that own actions, support the equality, diversity, rights, and responsibilities of individuals.

Identifies, minimises, and reports risks of danger, harm, and abuse to senior colleagues.

At all times minimises risks to self and others by undertaking safe working practices.

At all times works within agreed and established Trust policy and operational procedures.

Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care pathways.

Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.

Responsible for undertaking elements of a holistic assessment, under the direction of Registered Health Professional staff. Responsible for regularly working with service-users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.

Works in partnership with service-users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.

Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.

Regularly provides advice and guidance to Service-users promoting healthy activities and lifestyle choices.

Regularly supports Registered Practitioners and Service-users during activities to meet their physical and mental wellbeing.

Regularly supports service-users in meeting their assessed personal care needs.

Regularly provides information, support and guidance to Carers, Friends, and Relatives of service users, maintaining appropriate confidentiality.

Reports concerns about junior staff members work performance to Registered Professionals/Ward Manager.

At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees, and volunteers.

Regularly accesses and makes use of supervision and provides supervision to other staff members.

Regularly participates in activities focused on the delivery of a high-quality customer-focused service.

Regularly undertakes activities to (and makes suggestions about how to) improve services.