Job summary
Are you looking for a role where you can go home at the end of the day knowing that you have helped to ensure the Trust premises are a clean and safe environment for clients, visitors and staff?
An exciting opportunity has arisen for a motivated and enthusiastic person to work as part of the Support Services/Facilities Team at The Bennett Centre, Stoke-on-Trent.
You will be primarily based at The Bennett Centre on Mondays and Tuesdays but will be required to be flexible and work in other premises to provide relief domestic services across the Trust premises Wednesdays, Thursdays and Fridays.
This post is 18 hours, five days over seven, to provide domestic services at The Bennett Centre and relief domestic services across other trust sites.
Hours and days will be variable.
Support Services Assistants within the Facilities Team provide a professional in-house specialist cleaning service.
We offer a clean, comfortable and safe environment for patients, clients, visitors and staff and members of the general public.
Main duties of the job
As a Support Service Domestic Assistant you will be expected to maintain a clean and hygienic environment for patients, visitors and staff in line with the National Standards of Healthcare Cleanliness. You will be responsible on a day-to-day basis to provide a full domestic cleaning service to patient areas, offices and departments in accordance with work schedules, policies and procedures. Youwill work as part of a team to provide cover for each other during annual leave, sickness and absence.
About us
North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.
We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.
Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
Our team play a key role in the Trust overall performance which is reflected in our vision, quality priorities and values.
Job description
Job responsibilities
Communication
-
To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department / Service Lead
-
To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
-
To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills/ Freedom to Act
-
To follow established procedures and schedule of work.
-
To seek advice from Facilities Supervisors or Department / Service Lead as necessary.
-
To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary.
-
To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
-
To comply with the National Standards of Healthcare Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
Planning and Organisational Skills
Physical Skills
-
To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule
-
To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise
-
To ensure that all stocks are stored correctly.
-
To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise
-
Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary.
-
To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments
Policy and Service Responsibilities
Responsibility for Financial and Physical Resources
-
To use the Trust NHS Logistics on line ordering system for domestic / facilities products
-
Maintain stock control on own area, ensuring stock delivered to premise is put away.
-
Have responsibility for the use and security of cleaning materials and equipment
-
To ensure all equipment is used, cleaned and stored safely and defects or faults are reported immediately to the Facilities Supervisor, Department / Service Lead for further action.
Responsibility for Staff
Responsibility for Information
-
To keep regular time sheets for own working hours
-
To maintain appropriate stock levels
-
To report issues and incidents to Facilities Supervisor, Department / Service Lead
-
To have a responsibility to request annual leave via the on line system
Research and Development
Job description
Job responsibilities
Communication
-
To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department / Service Lead
-
To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
-
To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills/ Freedom to Act
-
To follow established procedures and schedule of work.
-
To seek advice from Facilities Supervisors or Department / Service Lead as necessary.
-
To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary.
-
To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
-
To comply with the National Standards of Healthcare Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
Planning and Organisational Skills
Physical Skills
-
To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule
-
To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise
-
To ensure that all stocks are stored correctly.
-
To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise
-
Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary.
-
To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments
Policy and Service Responsibilities
Responsibility for Financial and Physical Resources
-
To use the Trust NHS Logistics on line ordering system for domestic / facilities products
-
Maintain stock control on own area, ensuring stock delivered to premise is put away.
-
Have responsibility for the use and security of cleaning materials and equipment
-
To ensure all equipment is used, cleaned and stored safely and defects or faults are reported immediately to the Facilities Supervisor, Department / Service Lead for further action.
Responsibility for Staff
Responsibility for Information
-
To keep regular time sheets for own working hours
-
To maintain appropriate stock levels
-
To report issues and incidents to Facilities Supervisor, Department / Service Lead
-
To have a responsibility to request annual leave via the on line system
Research and Development
Person Specification
Qualifications
Essential
- GCSE level numeracy / literacy or can demonstrate the same
- Able to demonstrate basic Health & Safety / COSHH Training
Experience
Essential
- Experience of prioritising own workload
Desirable
- Some experience of working within healthcare service
- Some previous cleaning experience in healthcare service
- Some previous cleaning experience
Skills and Knowledge
Essential
- Ability to adhere to standards
- Willingness and ability to learn and develop skills relevant to the post
- Basic IT skills and use of network systems
Desirable
- Previous knowledge of use cleaning / catering equipment
Person Specification
Qualifications
Essential
- GCSE level numeracy / literacy or can demonstrate the same
- Able to demonstrate basic Health & Safety / COSHH Training
Experience
Essential
- Experience of prioritising own workload
Desirable
- Some experience of working within healthcare service
- Some previous cleaning experience in healthcare service
- Some previous cleaning experience
Skills and Knowledge
Essential
- Ability to adhere to standards
- Willingness and ability to learn and develop skills relevant to the post
- Basic IT skills and use of network systems
Desirable
- Previous knowledge of use cleaning / catering equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
