North Staffordshire Combined Healthcare Trust

Administration Assistant

Information:

This job is now closed

Job summary

Administrative Assistant - Band 2 - Mental Health Liaison Team, Harplands Hospital:

Are you an experienced clerical worker? Are you looking for a challenge? Then come and join us in the Mental Health Liaison Team based at the Harplands Hospital. We have an exciting opportunity for an Administrative Assistant within our secretarial team.

Primarily working for the Mental Health Liaison Team, the successful candidate will have excellent communication skills, recent secretarial/administration experience and be well organised.

In return we can offer you:

  • A supportive & friendly working environment
  • Active encouragement to learn and develop within your role
  • Dedicated career pathways and great opportunities for continuing professional development
  • Commitment to, and support for your wellbeing

Main duties of the job

This role is to support the Administration and Clerical function across the management and admin portfolio to provide seamless customer service to both internal and external customers.

About us

Awarded Trust of the Year

Our vision is 'To be Outstanding in all we do and how we do it.' Our team prides themselves on compassion, team work and resilience.

Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel you will be an enthusiastic, caring and compassionate professional who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.

In return we offer;

A competitive progressive salary

We cover the cost of your DBS Check (£44)

Uniform provided

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Free parking

Details

Date posted

30 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-AUC-5748970

Job locations

Harplands Hospital

Stoke on Trent

ST4 6TH


Job description

Job responsibilities

Providing and receiving routine information to inform work colleagues, patients, clients, carers, the public or other external contacts. In particular, this will involve:

  • Respond appropriately to requests for information
  • Act on correspondence referring to the appropriate person as required
  • Providing routine information to manager and colleagues
  • Answering routine queries from patients/clients/carers/colleagues/public or other external contacts
  • Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
  • Handling telephone queries including a shared responsibility for reception duties
  • Assisting patients/clients/relatives during incidental contacts

Job description

Job responsibilities

Providing and receiving routine information to inform work colleagues, patients, clients, carers, the public or other external contacts. In particular, this will involve:

  • Respond appropriately to requests for information
  • Act on correspondence referring to the appropriate person as required
  • Providing routine information to manager and colleagues
  • Answering routine queries from patients/clients/carers/colleagues/public or other external contacts
  • Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
  • Handling telephone queries including a shared responsibility for reception duties
  • Assisting patients/clients/relatives during incidental contacts

Person Specification

Qualifications

Essential

  • NVQ 2 or equivalent or willingness to work toward

KNowledge and skills

Essential

  • Standard Keyboard skills
Person Specification

Qualifications

Essential

  • NVQ 2 or equivalent or willingness to work toward

KNowledge and skills

Essential

  • Standard Keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke on Trent

ST4 6TH


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke on Trent

ST4 6TH


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Business Adminstrator

Sandra Wright

sandra.wright@combined.nhs.uk

Details

Date posted

30 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-AUC-5748970

Job locations

Harplands Hospital

Stoke on Trent

ST4 6TH


Supporting documents

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