Job summary
Are you a compassionate and experienced leader within Staff Counselling looking to develop your career and add real value in a busy, demanding and varied NHS environment?
We have an unique and exciting opportunity for a Deputy Service Manager in our Staff Support and Counselling team. You will be an essential support in leading the way in a team that is at the forefront of staff wellness and providing vital innovative and flexible support offers to all of our colleagues across the Trust.
There are potentially two posts available - one post for 3 days per week which is a permanent position and the second post 2 days per week on a fixed term basis until the 29th February 2024. Applicants can apply for either or both positions. To understand the full range of the responsibilities of this very varied and engaging role please refer to the attached job description. You will work across our sites as required, in addition to remote working.
It is envisaged that the substantive post will be working Wednesday-Friday, and the fixed term post Monday and Tuesday however this will need to be flexible to meet the demands of the service.
Main duties of the job
An exciting opportunity has arisen for a qualified and experienced counsellor to join the Staff Support and Counselling Service as a Deputy Service Manager. This is a busy, highly effective and respected department offering short term brief therapy/counselling and coaching support to staff across the North Staffordshire area, as well as other contracts outside of the area. In addition, the service provides training, group support, team building, mediation, stress management (including Work Related Stress Audits) and critical incident stress management (CISM) support.
About us
At North Staffordshire Combined Healthcare NHS Trust we're proud to provide mental health, social care, learning disability and substance misuse care to people predominantly living in the city of Stoke on Trent and North Staffordshire.
We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.
Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
Job description
Job responsibilities
The service supports placements to counselling/therapy students, volunteers and as and when required associate counselling staff. The service also supports a range of Health and Wellbeing initiatives across the Trust and you would be expected to be able to participate and contribute to those initiatives. You will be expected to be involved in all aspects of the service delivery as outlined above.
You will have a key role in the counselling and support service and will be contributing to the smooth running of services; ensuring clinical quality is assured and adherence to BACPs code of ethics & practice as well as At Risk Protocols. You will also have a small clinical counselling case load and will be also be responsible for ensuring safe delivery of services using a range of clinical quality checks, mentorship and support to staff within the department, in house training for staff and group supervision. You will also need to have an interest in the activity of the service and how this can be presented to our customer base in a meaningful and productive manner.
The service also supports a full commitment to the health and wellbeing of NHS staff, therefore you will also be expected to be able to write programmes to meet the needs of the staff ensuring topics such as mindfulness, loss, stress and other supportive programmes. This role will require someone with experience as it is a clinically experienced role and would therefore suit someone with a proven track record in the field of counselling.
Job description
Job responsibilities
The service supports placements to counselling/therapy students, volunteers and as and when required associate counselling staff. The service also supports a range of Health and Wellbeing initiatives across the Trust and you would be expected to be able to participate and contribute to those initiatives. You will be expected to be involved in all aspects of the service delivery as outlined above.
You will have a key role in the counselling and support service and will be contributing to the smooth running of services; ensuring clinical quality is assured and adherence to BACPs code of ethics & practice as well as At Risk Protocols. You will also have a small clinical counselling case load and will be also be responsible for ensuring safe delivery of services using a range of clinical quality checks, mentorship and support to staff within the department, in house training for staff and group supervision. You will also need to have an interest in the activity of the service and how this can be presented to our customer base in a meaningful and productive manner.
The service also supports a full commitment to the health and wellbeing of NHS staff, therefore you will also be expected to be able to write programmes to meet the needs of the staff ensuring topics such as mindfulness, loss, stress and other supportive programmes. This role will require someone with experience as it is a clinically experienced role and would therefore suit someone with a proven track record in the field of counselling.
Person Specification
Qualifications
Essential
- o Counselling/Psychotherapy Diploma or equivalent (2) o Certificate/training in supervision or significant experience in line with BACP Supervision recommendations (2) o BACP/UKCP/BPS registration (2) o Qualifiation or significant experience in coaching (2)
Desirable
- o Experience of developing and delivering training workshops on a range of topics including stress mangement, mindfulness, Belbin, Assertivement, Loss etc (2) o A working knowledge of stress mangement, stress audits and stress programmes (2)
Skills
Essential
- o Knowlege and interest in Critical Incident Stress Management support - early inteventions in supporting staff following stressful events (2) o Working knowledging of counselling clinical systems including risk assessment and monitoring (2) o Working with data to ensure effective and safe delivery of therapy services, risk management and clinical excellence (2)
Desirable
- o Experience of supporting groups of staff experiencing stress, change, relationship or loss issues (2) o Experience of mediation or conflict resolution (2) o Experience of supporting and working with counselling students including mentoring and delivering of in house training (2)
Other
Essential
- o Experience or interest in developing and maintaining robust clinical audit systems (2) o Experience in attending a variety of meetings managing staff and a keen interest in health and wellbeing (2)
Person Specification
Qualifications
Essential
- o Counselling/Psychotherapy Diploma or equivalent (2) o Certificate/training in supervision or significant experience in line with BACP Supervision recommendations (2) o BACP/UKCP/BPS registration (2) o Qualifiation or significant experience in coaching (2)
Desirable
- o Experience of developing and delivering training workshops on a range of topics including stress mangement, mindfulness, Belbin, Assertivement, Loss etc (2) o A working knowledge of stress mangement, stress audits and stress programmes (2)
Skills
Essential
- o Knowlege and interest in Critical Incident Stress Management support - early inteventions in supporting staff following stressful events (2) o Working knowledging of counselling clinical systems including risk assessment and monitoring (2) o Working with data to ensure effective and safe delivery of therapy services, risk management and clinical excellence (2)
Desirable
- o Experience of supporting groups of staff experiencing stress, change, relationship or loss issues (2) o Experience of mediation or conflict resolution (2) o Experience of supporting and working with counselling students including mentoring and delivering of in house training (2)
Other
Essential
- o Experience or interest in developing and maintaining robust clinical audit systems (2) o Experience in attending a variety of meetings managing staff and a keen interest in health and wellbeing (2)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
