Resourcing Team Leader

Job description

Job responsibilities

PURPOSE Be the subject expert in providing an inclusive and responsive recruitment service to all stakeholders involved within the recruitment journey.

Coach, manage and supervise the Resourcing Advisors and Resourcing Assistants, creating an environment through which the team continuously improve and strive to provide an excellent service.

Ensure that all resourcing services are delivered to the highest standards in line with Trust policies, strategies, NHS employers regulations, legal requirements and defined KPIs.

Manage and supervise the development, planning and scheduling of recruitment campaigns/strategies for all staff groups, including as necessary international recruitment.

Identify, deliver and implement innovative solutions to promote George Eliot Hospital as an Employer of Choice to attract applicants for the future workforce pipeline.

MAIN DUTIES AND RESPONSIBILITIESTo lead on providing a fast paced and customer focused end to end recruitment process which ensures safer staffing and supports the Trust and Workforce to provide excellent patient care.

Review the current Applicant Tracking System (ATS) and the time that each process involved in the recruitment journey takes, against set Trust KPIs

Identify bottlenecks and solutions to reduce Time to Hire KPIs and improve the resourcing service user experience

Create and implement SOPs and processes to streamline resourcing processes

Record, update and maintain all forms of defined business/project related complex data, presentations, spread sheets and documentation in a timely, accurate and organised manner (paper & electronic), versioncontrolled where required

Monitor the progress of defined business activities/projects and provide the People and Workforce Business Partner and the wider team with regular updates on progress, key risks and issues

Attend meetings, and update teams with up to date information

Communicate and negotiate effectively with a range of stakeholders, often in challenging situations

Work closely with the resourcing team and recruiting managers to ensure that all recruitment documentation is correct and up to date.

To meet regularly with recruiting managers to understand resourcing requirements and problems; actively proposing solutions.

Participate on interview panels and interview decision making as required. Act as a best practice advisor to panels, ensuring interviews are carried out appropriately and professionally in line with trust policies.

Provide professional advice on immigration status and checking procedures; processing certificate of sponsorships, visa extensions and work permits as appropriate in accordance with Home Office and Government Statutory Guidance.

Process certificate of sponsorships and immigration skill charges; recording and monitoring expenditure is recorded accurately

Conduct regular audits of recruitment activities to ensure NHS employment standards are adhered to; preparing reports using Microsoft office applications as necessary

Maintain the DBS application administration system ensuring that applications are submitted and DBS checks received, escalating any issues arising from the check in line with Trust Policy to the Resourcing Lead. Ensure that disclosure information is recorded and stored in line with Trust Policy.

Ensure new starter survey feed-back is captured, analysed and acted on monthly to continually improve the candidate experience.

Contribute to the development and ongoing maintenance of the Recruitment extranet/intranet pages.

Manage recruitment projects as agreed with the People and Workforce Business Partner, which support the Trusts overall Recruitment and Retention Strategy.

Support the delivery of trust wide training on recruitment and selection; developing and reviewing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

Advise, coach and manage the Resourcing team to achieve their individual objectives, and to support moving the service forwards

To be a first point of escalation for applicant queries/concerns in connection with the recruitment process; referring to the People and Workforce Business Partners if necessary.

Responsible for ensuring that all recruitment is carried out in line with equality standards and applicants are not subject to discrimination directly or indirectly through recruitment processes and procedures.

To deputise for the People and Workforce Business Partner Resourcing Services as required

PAYROLLDetermine starting salaries in accordance with national terms and conditions.

Ensure new starter information is managed within agreed timescales and is accurate and complete to facilitate ESR input.

Act as contact for complex/sensitive/contentious pay queries and complaints from new starters, ensuring investigation and resolution with reference to terms and conditions and exceptionally, where necessary to the Payroll, Pensions and Systems team.

Review and propose changes to payroll new starter and other transactional processes as part of the overall improvement process.

GENERALIn line with the NHS Job Evaluation Scheme, attend job matching panels to understand the processes and be aware of new roles that may be matched.

Contribute to the development and review of Trust People and Workforce Policies and Procedures.

Support with the preparation of responses to recruitment based Freedom of Information Requests.

To partake in learning and development relevant to the position.

Attend and represent the resourcing team and Trust at career and recruitment events and meetings, on andoffsite

Please find attached job description and person specification for the full details.

Person Specification

Qualification and Professional Training

Essential

• Educated to degree level in relevant subject or equivalent relevant experience
• Evidence of continued professional development

Skills and Abilities

Essential

• Proficient in the use of Microsoft Office including Word, Excel, Power point and Outlook to competently compose letters, reports, excel spreadsheets/charts, presentations and data input often within tight time frames

Experience and Knowledge

Essential

• Demonstrable experience of working in recruitment delivering high volume end to end recruitment campaigns and supporting managers to develop and implement plans.
• Comprehensive knowledge and understanding of pre-employment checks and UKBA requirements; sufficient to be a point of escalation for resolution of queries and concerns.
• Experience of using 'Trac' (Applicant tracking system)
• Experience of using computerised and web based HR information systems, e.g. ESR, DBS, NHS Jobs and website maintenance.
• Previous Supervisory experience.

Desirable

• Previous knowledge of AFC and Medical and Dental Terms and Conditions of employment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)