Security Officer

Job responsibilities

• Provide covert and overt security presence for wards and departments where there is advance warning of potentially violent behaviour by staff patients and visitors on the George Eliot Hospital NHS Trust premises if staff are unable to deal with conflict
• To help the Mental Health Liaison Nurse specifically in the Accident and Emergency but also throughout the George Eliot Hospital NHS Trust regarding possible violent patients awaiting assessment or sectioning under the Mental Health Act
• To carry out lock ups of nominated buildings at the George Eliot Hospital NHS Trust at night and to unlock on the morning, ensure that the main entrances are secure at night sand weekends in accordance with local procedures
• To work within the security control room to direct other officers in response to incidents on site, calls for assistance and to operate radio communications system, requests for entry (through main doors) to monitor and respond to intruder alarm and personal alarm response (pinpoint) and to ensure that appropriate responses are made.

To operate the CCTV system with due regard to:

• Code of Practice and procedures
• Understanding surveillance and individual roles
• Evidence and the law in relation to digital and video recordings
• Human rights and civil liberties
• Data Protection Act 1998
• Local knowledge
• Confidentiality, accountability and privacy

The post holder will operate the body worn camera in all calls for assistance to include but are not restricted to:

• Incidents of verbal abuse
• Incidents of Physical aggression
• Persons attempting suicide of self-harm (mental health concerns )
• Car crime
• Issuing enforcement notices on motor vehicles for car parking issues
• Incidents of potential child protection issues
• Non-compliance with the Trust No smoking policy
• Suspicious people

To respond to intruder alarm systems activations in buildings and departments in order to:

• Investigate cause of intruder alarm activation internal and external search of premises
• If false alarm to reset the alarm and secure the building
• If any signs of intruders in building to call the police and wait for arrival
• If the building is empty but has been burgled or subject to criminal damage call the police and preserve the scene of crime
• To obtain authorisation to call out on call department staff and engineers to make good any damage and to secure the building - department as far as reasonably practical
• To provide a report to the Local Security Management Specialist

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Experience and Knowledge

Essential

• Previous experience of working within a customer focused environment

Desirable

• Previous experience of working within a hospital / healthcare environment.
• Experience of using CCTV systems

Qualifications and Professional Training

Essential

• Basic Numeracy & Literacy Skills to Level 1 or equivalent
• Basic IT Skills / Computer literate

Desirable

• Professional security qualifications or licence or minimum 2 years security industry experience

Excperience and Knowledge

Essential

• Experience working with challenging patients/Individuals
• Good Knowledge of Security Industry

Desirable

• Previous Security Service Experience
• Experience of using CCTVsystems
• Previous experience of working in a hospital/healthcare environment

Qualifications

Essential

• MAPA/CPI qualified and accredited or willingness to undertake and acheive
• Patient Manual Handling training or willingness to undertake relevant training

Skills and Abilities

Essential

• Ability to work under busy and demanding conditions
• Ability to deal with Face-to-Face conflict in pressurised situations

Desirable

• Demonstrate good practice and knowledge of Health and Safety
• Demonstrate good report writing skills

Personal Qualities

Essential

• Ability to work as a team
• Ability to respond positively and proactively to change and implement changes within the team

Other

Essential

• Experience of shift working or willingness to undertake

Experience and Knowledge

Essential

• Good organisational skills
• Good interpersonal skills and ability/approach to adapt to suit the needs of the person/situation

Skills and abilities

Essential

• Ability to defuse and manage potential confrontational/ emergency issues when required
• Ability to maintain calm and control in difficult situations, minimising panic in others
• Proven ability to Communicate at all levels both written and verbal

Personal Qualities

Essential

• Reliable with excellent timekeeping

Other

Essential

• To undertake patrol checks includes walking on site/stairs
• Ability and willingness to be able to work a 24hr shift Rota

Trust Values

Essential

• Knowledge of Trust Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).