Virtual Ward Clinical Healthcare Support Worker

George Eliot Hospital NHS Trust

The closing date is 12 April 2025

Job summary

Virtual Ward Clinical Healthcare Support Worker

37.5 hours per week (Predominantly 08:00-18:00 (Other hours can be considered)

Permanent

Salary: £24,625 - £25,674 per annum (dependent on experience)

Closing Date: 12th April 2025

Interview Date: 18th April 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

We welcome applications from the Armed Forces Community - get in touch to find out more

#JoinTeamEliot

The post holder will work closely with the nursing and multi-disciplinary team in the day to day provision of patient care under the supervision of the registered nurses / practitioner.

To practice in accordance with Trusts policies, guidelines, procedures and standards, and work within the boundaries of the role and assessed competencies.

It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competencies to be determined within the clinical teams.

Main duties of the job

  • To assist with pathways internally and externally which mainly involve travelling to locations outside of the Trust (Home Visits)
  • To assist with the development of protocols and pathways within Virtual Ward
  • To work within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
  • Within the remit of your role and under supervision, to contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
  • To perform cannulation and Venepuncture as directed by nursing team.
  • To perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
  • To work within set guidelines and Trust policies recognising one's own abilities and limitations.
  • To disseminate knowledge to other members of the Multi-Disciplinary Team.
  • To liaise with Consultants/Senior Nurses and their Teams.
  • To issue guidance to patients regarding ward pathways or protocols
  • To Ensure all clinicians receive results promptly.

About us

Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

230-42365030-MED-AB

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Job description

Job responsibilities

  • Assisting with pathways internally and externally which may involve travelling to locations outside of the Trust.
  • Assisting with the development of protocols and pathways within Virtual Ward
  • Working within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
  • Within the remit of your role and under supervision contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
  • Perform cannulation and Venepuncture as directed by nursing team.
  • Perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
  • Working within set guidelines and Trust policies recognising one's own abilities and limitations.
  • Disseminating knowledge to other members of the Multi-Disciplinary Team.
  • Entry of patient information on Lorenzo,
  • Assist in ordering stock for Virtual Ward.
  • Liaison with Consultants/Senior Nurses and their Teams.
  • Issuing guidance to patients regarding ward pathways or protocols
  • Ensuring all clinicians receive results promptly.
  • Participate in the daily handover and meetings.
  • Supervise, support and help registered nurses in the development and orientation of other Health Care Assistants
  • Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
  • Ordering and maintaining stock control of appropriate patient information and shared care agreements.

Education and Training

  • Implement audits as delegated by clinicians to monitor.
  • Participate in the Trusts appraisal system.
  • Maintaining own professional and personal development and up to date knowledge of research in relation to this area of work together with relevant government policies and strategies
  • Raise any training requirements.

Professional

  • Ensure that the Ward Manager is informed of any professional concerns at the earliest opportunity,
  • Always behave in a professional manner and adhere to the Trust policies.
  • Adhere to the Trusts uniform policy.

Special Requirements

  • The post holder will be expected to frequently exert moderate physical effort for short periods on a shift when undertaking clinical duties and should expect to be frequently exposed to unpleasant conditions, e.g. housing conditions, body fluids, e.g. faeces, vomit, blood, urine. when working clinically in the community and ward areas.
  • The post holder will be frequently exposed to distressing / emotional situations during the course of a shift whilst delivering patient care to patients homes, or ward areas.
  • The post holder will be expected to be able to manage and prioritise work load when there will be competing demands for their time and attention.
  • The post holder will be required to have access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Job description

Job responsibilities

  • Assisting with pathways internally and externally which may involve travelling to locations outside of the Trust.
  • Assisting with the development of protocols and pathways within Virtual Ward
  • Working within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
  • Within the remit of your role and under supervision contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
  • Perform cannulation and Venepuncture as directed by nursing team.
  • Perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
  • Working within set guidelines and Trust policies recognising one's own abilities and limitations.
  • Disseminating knowledge to other members of the Multi-Disciplinary Team.
  • Entry of patient information on Lorenzo,
  • Assist in ordering stock for Virtual Ward.
  • Liaison with Consultants/Senior Nurses and their Teams.
  • Issuing guidance to patients regarding ward pathways or protocols
  • Ensuring all clinicians receive results promptly.
  • Participate in the daily handover and meetings.
  • Supervise, support and help registered nurses in the development and orientation of other Health Care Assistants
  • Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
  • Ordering and maintaining stock control of appropriate patient information and shared care agreements.

Education and Training

  • Implement audits as delegated by clinicians to monitor.
  • Participate in the Trusts appraisal system.
  • Maintaining own professional and personal development and up to date knowledge of research in relation to this area of work together with relevant government policies and strategies
  • Raise any training requirements.

Professional

  • Ensure that the Ward Manager is informed of any professional concerns at the earliest opportunity,
  • Always behave in a professional manner and adhere to the Trust policies.
  • Adhere to the Trusts uniform policy.

Special Requirements

  • The post holder will be expected to frequently exert moderate physical effort for short periods on a shift when undertaking clinical duties and should expect to be frequently exposed to unpleasant conditions, e.g. housing conditions, body fluids, e.g. faeces, vomit, blood, urine. when working clinically in the community and ward areas.
  • The post holder will be frequently exposed to distressing / emotional situations during the course of a shift whilst delivering patient care to patients homes, or ward areas.
  • The post holder will be expected to be able to manage and prioritise work load when there will be competing demands for their time and attention.
  • The post holder will be required to have access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Experience and Knowledge

Essential

  • 18 months experience in acute care / hospital setting
  • Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
  • Experience of working in more than one area/discipline within the clinical environment/setting
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
  • Knowledge and experience of providing person centred care.
  • Ability to escalate to relevant staff.

Desirable

  • Knowledge and understanding of the 6C's of nursing
  • Experience as a lone worker.

Qualification and Professional Training

Essential

  • GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
  • Evidence of CPD

Desirable

  • NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
  • Care Certificate or working towards

Skills and Abilities

Essential

  • IT Skills - can use computer, email, word.
  • Able to perform a range of clinical skills / competencies.
  • Knowledge and understanding of Trusts EXCEL values and Compact Agreement
  • Good written and verbal communication skills
  • Competent in Venepuncture

Desirable

  • Competent in Cannulation

Personal Qualities

Essential

  • An insight into how to evaluate own strengths and development needs
  • Able to work on own initiative.
  • Committed to delivering high standards of patient care.
  • Demonstrates a professional and positive attitude.
  • Demonstrates a professional and positive attitude.
  • Friendly, open, and empathetic
  • Enthusiastic, Self-motivated, and responsive to change.
  • Evidence of time management skills and ability to prioritise

Other

Essential

  • Ability to assist patients to move using appropriate aids.
  • Flexible working, able to work all shift patterns and 7 days working.
  • DBS / Occupational Health checks required
  • Access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

Desirable

  • Ability to handle and manoeuvre equipment and beds daily.
Person Specification

Experience and Knowledge

Essential

  • 18 months experience in acute care / hospital setting
  • Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
  • Experience of working in more than one area/discipline within the clinical environment/setting
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
  • Knowledge and experience of providing person centred care.
  • Ability to escalate to relevant staff.

Desirable

  • Knowledge and understanding of the 6C's of nursing
  • Experience as a lone worker.

Qualification and Professional Training

Essential

  • GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
  • Evidence of CPD

Desirable

  • NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
  • Care Certificate or working towards

Skills and Abilities

Essential

  • IT Skills - can use computer, email, word.
  • Able to perform a range of clinical skills / competencies.
  • Knowledge and understanding of Trusts EXCEL values and Compact Agreement
  • Good written and verbal communication skills
  • Competent in Venepuncture

Desirable

  • Competent in Cannulation

Personal Qualities

Essential

  • An insight into how to evaluate own strengths and development needs
  • Able to work on own initiative.
  • Committed to delivering high standards of patient care.
  • Demonstrates a professional and positive attitude.
  • Demonstrates a professional and positive attitude.
  • Friendly, open, and empathetic
  • Enthusiastic, Self-motivated, and responsive to change.
  • Evidence of time management skills and ability to prioritise

Other

Essential

  • Ability to assist patients to move using appropriate aids.
  • Flexible working, able to work all shift patterns and 7 days working.
  • DBS / Occupational Health checks required
  • Access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.

Desirable

  • Ability to handle and manoeuvre equipment and beds daily.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Virtual Ward Manager/ Senior Sister

Saephan Campbell

saephan.campbell@geh.nhs.uk

07435870567

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

230-42365030-MED-AB

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Supporting documents

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