Job summary
Please note, there are 2 roles available. One role will be full time at 37.5 Hours and one role will be part time at 30 Hours.
Radiology Clerical Officer
37.5 hours per week (Full Time and Part Time hours available)
Permanent
Salary: £23,615 per annum pro rata
Closing Date: 2nd April 2025
Interview Date: 10th April 2025
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
- To provide a comprehensive administrative service to the Radiology Department.
- Assist appointment clerks with scheduling of appointments and sending letters.
- Scan patient referrals into the Radiology Information System (RIS).
- Check that all patient information is correct via three-point check.
- Staff the department reception area, meeting patients, accepting referrals and checking details for accuracy.
- Update Radiographers/Radiologists/Sonographers of any changes to their appointment lists and pass relevant information given by the patient at reception.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
- Use the computerised Patient Administration System, when necessary, to confirm patient/referrers details, as well as patients admission status.
- Assist secretarial staff in sending printed reports referring to clinician.
- Pull and send copies of reports/images requested by other hospitals, following departmental procedure.
- Assist appointment clerks with scheduling of appointments and sending letters.
- Request patients hospital medical notes, if required.
- Attend departmental admin meetings and contribute to the improvement of the Radiology service. Ensure personal awareness and knowledge of departmental and Trust wide issues.
- Receive telephone queries from patients and referrers and action them, as per agreed guidelines.
- Any other ad hoc duties in line with post and grades responsibilities, as directed by the Office Manager or Deputy.
- Participating in relevant training events as required.
- Undergo an annual appraisal within the department, which will enable post holders to develop an appropriate training and development plan of both personal and professional needs.
- Ensure that all mandatory training is taken and updated as required and in line with Health and Safety policies.
- Develop and maintain positive and professional relationships within the department.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Job description
Job responsibilities
- Use the computerised Patient Administration System, when necessary, to confirm patient/referrers details, as well as patients admission status.
- Assist secretarial staff in sending printed reports referring to clinician.
- Pull and send copies of reports/images requested by other hospitals, following departmental procedure.
- Assist appointment clerks with scheduling of appointments and sending letters.
- Request patients hospital medical notes, if required.
- Attend departmental admin meetings and contribute to the improvement of the Radiology service. Ensure personal awareness and knowledge of departmental and Trust wide issues.
- Receive telephone queries from patients and referrers and action them, as per agreed guidelines.
- Any other ad hoc duties in line with post and grades responsibilities, as directed by the Office Manager or Deputy.
- Participating in relevant training events as required.
- Undergo an annual appraisal within the department, which will enable post holders to develop an appropriate training and development plan of both personal and professional needs.
- Ensure that all mandatory training is taken and updated as required and in line with Health and Safety policies.
- Develop and maintain positive and professional relationships within the department.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Experience and Knowledge
Essential
- Experience of working with computerised systems
Desirable
- Experience of working with the public
Qualification(s) and Professional Training
Desirable
- GCSE numeracy and literacy qualifications or equivalent
- NVQ Level 2 Customer Service
- ECDL
Skills and Abilities
Essential
Desirable
- IT skills to NVQ2 or equivalent/Advanced keyboard skills
Personal Qualities
Essential
- Communicates calmly, clearly and effectively in all situations
- Able to work as part of a team
- Able to prioritise own workload
Other
Essential
- Willing to learn new skills as deemed necessary
- Flexibility in carrying out other duties
Person Specification
Experience and Knowledge
Essential
- Experience of working with computerised systems
Desirable
- Experience of working with the public
Qualification(s) and Professional Training
Desirable
- GCSE numeracy and literacy qualifications or equivalent
- NVQ Level 2 Customer Service
- ECDL
Skills and Abilities
Essential
Desirable
- IT skills to NVQ2 or equivalent/Advanced keyboard skills
Personal Qualities
Essential
- Communicates calmly, clearly and effectively in all situations
- Able to work as part of a team
- Able to prioritise own workload
Other
Essential
- Willing to learn new skills as deemed necessary
- Flexibility in carrying out other duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
