Job summary
Job Title: Ward Administrator
Hours per week: 15 hours per week (Saturday and Sunday 8am-4pm, with 30 minutes lunch break)
Perm/Fixed Term: Permanent
Salary: £23,615 per annum pro rata
Closing Date: 23rd December 2024
Interview Date: 13th January 2025
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
- To ensure that all patient notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
- To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.
- To communicate with internal and external professional bodies, e.g. other NHS Trust's, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
- To communicate over the telephone and personally with patients, patients' representatives and relatives relaying accurate and applicable information as required.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
- To make appointments for patients when they are discharged if required.
- To ensure that transport is booked for patients to be taken home when discharged if required.
- Take lead responsibility for ward requisitions and maintaining the ward stationery.
- Photocopy information for the Nursing Team and as and when required.
- To be responsible for the general tidiness of the workplace.
- Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours.
- To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse.
- Prepare and fax correspondence as and when required.
- Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel.
- To answer ward telephone and ensure that information is correctly handled and disseminated appropriately.
- Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers.
- Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Job description
Job responsibilities
- To make appointments for patients when they are discharged if required.
- To ensure that transport is booked for patients to be taken home when discharged if required.
- Take lead responsibility for ward requisitions and maintaining the ward stationery.
- Photocopy information for the Nursing Team and as and when required.
- To be responsible for the general tidiness of the workplace.
- Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours.
- To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse.
- Prepare and fax correspondence as and when required.
- Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel.
- To answer ward telephone and ensure that information is correctly handled and disseminated appropriately.
- Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers.
- Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Qualification and Professional Training
Desirable
- Good standard of Education
- GCSE in English Language
Experience and Knowledge
Essential
- Office Environment experience
- Dealing with members of the general public
- Administration experience within an NHS environment
- Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
- Keyboard/Typing skills
Desirable
- Experience of leading a team
- Knowledge of PAS systems
Skills and Abilities
Essential
- Good organisational skills
- Ability to multi-task
- Excellent communication skills and interpersonal skills
- Able to respond professionally
Personal Qualities
Essential
- Good organisational skills
- Excellent communication skills and interpersonal skills
- Able to respond professionally
Other
Essential
- Evidence of commitment to personal development
- Ability to lift a box of case notes
Person Specification
Qualification and Professional Training
Desirable
- Good standard of Education
- GCSE in English Language
Experience and Knowledge
Essential
- Office Environment experience
- Dealing with members of the general public
- Administration experience within an NHS environment
- Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
- Keyboard/Typing skills
Desirable
- Experience of leading a team
- Knowledge of PAS systems
Skills and Abilities
Essential
- Good organisational skills
- Ability to multi-task
- Excellent communication skills and interpersonal skills
- Able to respond professionally
Personal Qualities
Essential
- Good organisational skills
- Excellent communication skills and interpersonal skills
- Able to respond professionally
Other
Essential
- Evidence of commitment to personal development
- Ability to lift a box of case notes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
