Medical Secretary

George Eliot Hospital NHS Trust

Information:

This job is now closed

Job summary

Medical Secretary

Part Time- 30 hours per week

Permanent

Salary-£26,530 - £29,114 Per annum pro rata

Closing Date : 11th October 2024

Interview Date: 24th October 2024

This post may close early due to the high number of applications so you are advised to apply promptly

All correspondence for this vacancy will sent via email; please check your account regularly including your junk and spam areas

A great and friendly place to work so bring your passion, commitment and expertise and enjoy the opportunities to make a difference everyday.

Main duties of the job

To work as part of a specialty team providing full secretarial support for the consultants and junior medical staff in the team.

The post holder will work closely with the Team in ensuring that all clinics are typed speedily and accurately according to the guidelines laid down by the Trust.

Responsible for the audio typing of clinic tapes, reports, discharge summaries etc.

About us

Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

Date posted

10 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

230-36525638-MED

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Job description

Job responsibilities

To work as part of a specialty team.

  1. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.

  1. Arranges patients new and follow up appointments as required using PAS system and liaison with appropriate departments and in line with patients needs.

  1. Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.

  1. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

  1. To organise meetings and appointments for the consultants and the specialty team and make adjustments in line with agreed protocols where necessary.

  1. To participate in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System and make suggestions for the improvement of office systems and processes.

  1. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

  1. To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.

  1. To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.

  1. To take responsibility for tracking patients notes in the office.

  1. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.

  1. Prepare and fax any correspondence as and when required.

  1. To ensure that all Trust performance standards for turnaround times are maintained and adhered to.

  1. To participate in appraisals and personal reviews and work to achieve agreed set objectives.

  1. To participate in appropriate training and development activities.

  1. To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.

  1. To flag any operational or resourcing issues to the Team Leader in a timely manner to facilitate resolution.

  1. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.

Job description

Job responsibilities

To work as part of a specialty team.

  1. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.

  1. Arranges patients new and follow up appointments as required using PAS system and liaison with appropriate departments and in line with patients needs.

  1. Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.

  1. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

  1. To organise meetings and appointments for the consultants and the specialty team and make adjustments in line with agreed protocols where necessary.

  1. To participate in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System and make suggestions for the improvement of office systems and processes.

  1. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

  1. To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.

  1. To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.

  1. To take responsibility for tracking patients notes in the office.

  1. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.

  1. Prepare and fax any correspondence as and when required.

  1. To ensure that all Trust performance standards for turnaround times are maintained and adhered to.

  1. To participate in appraisals and personal reviews and work to achieve agreed set objectives.

  1. To participate in appropriate training and development activities.

  1. To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.

  1. To flag any operational or resourcing issues to the Team Leader in a timely manner to facilitate resolution.

  1. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.

Person Specification

Qualifications

Essential

  • Able to demonstrate a good basic education
  • NVQ Level 3 Business Administration (or equivalent level of qualification or work experience)
  • Minimum of 2 years medical secretarial experience or similar role
  • RSA II (or equivalent level of qualification

Desirable

  • Understanding of RTT pathways

Personal Qualities

Essential

  • Ability to respond to work as part of a team or on own initiative
  • Conscientious and hard working
  • Tact, diplomacy and resilience
  • Proven flexibility
  • Ability to adapt to change
  • Commitment to personal development and service improvement

Experience

Essential

  • Able to prioritise, delegate and organize tasks effectively
  • Good communication skills
  • Friendly and professional telephone manner
  • Ability to work unsupervised in a professional manner
  • Demonstrate understanding of patient confidentiality

Skills and Abilities

Essential

  • Working knowledge of Computer systems

Desirable

  • Knowledge of case note tracking policy and procedure
  • Knowledge of Winscribe dictation system
  • Working knowledge of Lorenzo systems
  • Supervisory experience within a health care settin
  • Knowledge of Medical Terminology

Other

Essential

  • Friendly and professional Manner
Person Specification

Qualifications

Essential

  • Able to demonstrate a good basic education
  • NVQ Level 3 Business Administration (or equivalent level of qualification or work experience)
  • Minimum of 2 years medical secretarial experience or similar role
  • RSA II (or equivalent level of qualification

Desirable

  • Understanding of RTT pathways

Personal Qualities

Essential

  • Ability to respond to work as part of a team or on own initiative
  • Conscientious and hard working
  • Tact, diplomacy and resilience
  • Proven flexibility
  • Ability to adapt to change
  • Commitment to personal development and service improvement

Experience

Essential

  • Able to prioritise, delegate and organize tasks effectively
  • Good communication skills
  • Friendly and professional telephone manner
  • Ability to work unsupervised in a professional manner
  • Demonstrate understanding of patient confidentiality

Skills and Abilities

Essential

  • Working knowledge of Computer systems

Desirable

  • Knowledge of case note tracking policy and procedure
  • Knowledge of Winscribe dictation system
  • Working knowledge of Lorenzo systems
  • Supervisory experience within a health care settin
  • Knowledge of Medical Terminology

Other

Essential

  • Friendly and professional Manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Admin Co-ordinator

Josephine Tirre

josephine.tirre@geh.nhs.uk

02476865150

Date posted

10 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

230-36525638-MED

Job locations

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ


Supporting documents

Privacy notice

George Eliot Hospital NHS Trust's privacy notice (opens in a new tab)