Job summary
Job Title: Finance Services Manager
Hours per week: 37.5 hours per week
Salary: £46,148 - £52,809 per annum
Closing date: 10th October 2024
Interview date: 14th October 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
Responsible for ensuring SFS procedures, are properly documented, and implemented, making them available to all SFS staff, providing training and support where necessary. Monitoring compliance with these procedures to ensure that all SFS staff are properly performing the tasks and delivering the Service KPI's.
Manage the AR function to ensure that debtor accounts are raised and pursued in a timely manner for all monies due with the agreed debt recovery action of letters, email, and phone calls. Make recommendations for action regarding hard to collect outstanding debts when necessary. Ensure that instructions received from the individual FG members in relation to referral of debts to a debt collection agency or potential write off are adhered to and actioned within agreed KPI's.
Manage the Treasury function to ensure that bank reconciliations, one off payments, VAT calculations, VAT reconciliation and submissions and any other control accounts as nominated by the Foundation group are reconciled, approved, and managed in a timely manner.
Responsible for the invoices to cash end to end processing and procedures.
Responsible for effective communication with members of the public, members of staff, suppliers, commissioners, other NHS organisations, HMRC and Internal/External Auditors, working to resolve highly complex and contentious issues (e.g. recovery of debt) in relation to financial services.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
1. Enable each member of the Foundation Group to meet its statutory and other reporting deadlines by managing the Financial Shared Services team and ensuring all the activities of the sections are completed to a high professional standard and meeting all deadlines.
2. Responsible for ensuring Financial Shared Services procedures, are properly documented, and implemented, making them available to all Financial Shared Services staff, providing training and support where necessary. Monitoring compliance with these procedures to ensure that all Financial Shared Service staff are properly performing the tasks and delivering the Service Key Performance Indicators, (as agreed with the Foundation Group stakeholders).
3. Monitor performance against the agreed Service standards and key performance indicators, reporting performance, resolving highly complex issues and identifying ways to improve performance.
4. Manage the Accounts Receivable function to ensure that debtor accounts are raised and pursued in a timely manner for all monies due with the agreed debt recovery action of letters, email, and phone calls. Make recommendations for action regarding hard to collect outstanding debts when necessary. Ensure that instructions received from the individual Foundation Group members in relation to referral of debts to a debt collection agency or potential write off are adhered to and actioned within agreed KPIs.
5. Manage the Treasury function to ensure that bank reconciliations, one off payments, VAT calculations, VAT reconciliation and submissions and any other control accounts as nominated by the Foundation group are reconciled, approved, and managed in a timely manner.
6. Responsible for the invoices to cash end to end processing and procedures.
7. Maintain a good working relationship with team members within the Finance Shared Services and Foundation Group members, ensuring that work is carried out efficiently, to a high standard and delivers a professional service focused on achieving a high level of customer satisfaction.
8. Support Shared Finance Services with advice and improvements to process based on factual analysis and experience of dealing with people in often complex operational situations. Make recommendations for developing policies and practices to achieve optimum operating and enable the organisations to all move towards best in class
9. Responsible for effective communication with members of the public, members of staff, suppliers, commissioners, other NHS organisations, HMRC and Internal/External Auditors, working to resolve highly complex and contentious issues (e.g. recovery of debt) in relation to financial services.
10. Responsible as line manager for the Financial Shared Services team across multiple sites ensuring that each organisations HR policies, appraisal documentation and statutory and mandatory training programmes are followed dependent on where the team member belongs in the Foundation Group.
11. Accountable for expenditure within an allocated budget.
12. Responsible for the recruitment of staff in the Financial Shared Services team across multiple sites, including preparation and review of job descriptions, person specifications and taking part in the interview process and subsequent onboarding of all new staff in line with best practice.
13. Responsible for organising training programmes ensuring staff have access to sufficient training whenever needed. Also providing informal coaching when needed to team members.
14. Responsible for developing and maintaining strong working relationships with the Senior Financial & Procurement Information Systems Manager and team to ensure smooth and efficient running of service and work with them to manage the performance of system suppliers and the implementation of system upgrades and developments.
15. To agree with the Senior Financial & Procurement Information Systems Manager appropriate testing of changes before implementation in order to support decision making and ensure no disruption to processes.
16. Responsible for the management of the day-to-day workload and the work of Accounts Receivable and Treasury staff to achieve agreed annual objectives working within broad professional policies.
17. To ensure that all debtor invoices are processed accurately and in a timely manner.
18. Calculate the Better payment Practice Code for all Trusts within the Foundation Group to ensure Supplier target level performance.
19. Managing the completion of the VAT returns within HMRC deadlines and NHS VAT regulations.
20. Resolve disputes with debtors, escalating issues to individual trusts as required.
21. To liaise with the internal and external auditors to ensure that all procedures are working effectively and that audit points are completed and actioned in a timely way.
22. Responsible as key role in the Great People Programme, to roll out initiative, engagements and working collaboratively.
Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.
Job description
Job responsibilities
1. Enable each member of the Foundation Group to meet its statutory and other reporting deadlines by managing the Financial Shared Services team and ensuring all the activities of the sections are completed to a high professional standard and meeting all deadlines.
2. Responsible for ensuring Financial Shared Services procedures, are properly documented, and implemented, making them available to all Financial Shared Services staff, providing training and support where necessary. Monitoring compliance with these procedures to ensure that all Financial Shared Service staff are properly performing the tasks and delivering the Service Key Performance Indicators, (as agreed with the Foundation Group stakeholders).
3. Monitor performance against the agreed Service standards and key performance indicators, reporting performance, resolving highly complex issues and identifying ways to improve performance.
4. Manage the Accounts Receivable function to ensure that debtor accounts are raised and pursued in a timely manner for all monies due with the agreed debt recovery action of letters, email, and phone calls. Make recommendations for action regarding hard to collect outstanding debts when necessary. Ensure that instructions received from the individual Foundation Group members in relation to referral of debts to a debt collection agency or potential write off are adhered to and actioned within agreed KPIs.
5. Manage the Treasury function to ensure that bank reconciliations, one off payments, VAT calculations, VAT reconciliation and submissions and any other control accounts as nominated by the Foundation group are reconciled, approved, and managed in a timely manner.
6. Responsible for the invoices to cash end to end processing and procedures.
7. Maintain a good working relationship with team members within the Finance Shared Services and Foundation Group members, ensuring that work is carried out efficiently, to a high standard and delivers a professional service focused on achieving a high level of customer satisfaction.
8. Support Shared Finance Services with advice and improvements to process based on factual analysis and experience of dealing with people in often complex operational situations. Make recommendations for developing policies and practices to achieve optimum operating and enable the organisations to all move towards best in class
9. Responsible for effective communication with members of the public, members of staff, suppliers, commissioners, other NHS organisations, HMRC and Internal/External Auditors, working to resolve highly complex and contentious issues (e.g. recovery of debt) in relation to financial services.
10. Responsible as line manager for the Financial Shared Services team across multiple sites ensuring that each organisations HR policies, appraisal documentation and statutory and mandatory training programmes are followed dependent on where the team member belongs in the Foundation Group.
11. Accountable for expenditure within an allocated budget.
12. Responsible for the recruitment of staff in the Financial Shared Services team across multiple sites, including preparation and review of job descriptions, person specifications and taking part in the interview process and subsequent onboarding of all new staff in line with best practice.
13. Responsible for organising training programmes ensuring staff have access to sufficient training whenever needed. Also providing informal coaching when needed to team members.
14. Responsible for developing and maintaining strong working relationships with the Senior Financial & Procurement Information Systems Manager and team to ensure smooth and efficient running of service and work with them to manage the performance of system suppliers and the implementation of system upgrades and developments.
15. To agree with the Senior Financial & Procurement Information Systems Manager appropriate testing of changes before implementation in order to support decision making and ensure no disruption to processes.
16. Responsible for the management of the day-to-day workload and the work of Accounts Receivable and Treasury staff to achieve agreed annual objectives working within broad professional policies.
17. To ensure that all debtor invoices are processed accurately and in a timely manner.
18. Calculate the Better payment Practice Code for all Trusts within the Foundation Group to ensure Supplier target level performance.
19. Managing the completion of the VAT returns within HMRC deadlines and NHS VAT regulations.
20. Resolve disputes with debtors, escalating issues to individual trusts as required.
21. To liaise with the internal and external auditors to ensure that all procedures are working effectively and that audit points are completed and actioned in a timely way.
22. Responsible as key role in the Great People Programme, to roll out initiative, engagements and working collaboratively.
Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.
Person Specification
interview Q&A
Essential
- Broad financial and accountancy experience including previous experience in a management role within a large organisation.
- Specialist knowledge of credit control, accounts receivable (minimum 2 years).
- Experience of introducing new improved methods of working in financial services.
- Management and supervision of staff/teams.
- Specialist knowledge of VAT.
- Excellent communication skills.
- Ability to work autonomously and under pressure
Desirable
- Experience of making own judgments on complex situations where action is required - experience and demonstrable evidence of having freedom to act to make decisions
- Experience of making own judgments on complex situations where action is required - experience and demonstrable evidence of having freedom to act to make decisions
Person Specification
interview Q&A
Essential
- Broad financial and accountancy experience including previous experience in a management role within a large organisation.
- Specialist knowledge of credit control, accounts receivable (minimum 2 years).
- Experience of introducing new improved methods of working in financial services.
- Management and supervision of staff/teams.
- Specialist knowledge of VAT.
- Excellent communication skills.
- Ability to work autonomously and under pressure
Desirable
- Experience of making own judgments on complex situations where action is required - experience and demonstrable evidence of having freedom to act to make decisions
- Experience of making own judgments on complex situations where action is required - experience and demonstrable evidence of having freedom to act to make decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
