LSMS & Facilities Manager

George Eliot Hospital NHS Trust

The closing date is 12 October 2024

Job summary

Job Title: LSMS & Facilities Manager

Hours per week: 37.5 hours per week

Perm/Fixed Term: Permanent

Salary: £47,342-£50,056 per annum

Please note if you commence in post prior to October 2024, you will be paid in line with 2023/2024 agenda for change pay scales.

Closing Date: 12th October 2024

Interview Date: 22nd October 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

In particular, the LSMS will lead on:

The effective day-to-day operation of the security, portering and switchboard staff, waste management, traffic control, car park operations, accommodation and linen which impact across the whole Trust.

The proactive and reactive operational security management of property/asset protection as well as dealing with violence and aggression against staff, patients and visitors ensuring that preventative control measures are put in place.

The development of Trust and Departmental operational security policies and guidelines, through the interpretation of complex legislation, national guidance and confidential inquiry reports.

Maintaining positive working relationships with police and criminal justice services.

The planning, development and introduction of change for the Security Services Department as Trust and service needs require.

About us

Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

230-45196121-TECH-LSMS-A

Job locations

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Job description

Job responsibilities

Acting as a point of contact for the Technical Services Department in a customer facing role to promote the role of the Security Department across the Trust.

Providing general security advice, information and guidance to all grades of staff and Trust clients, to gain their agreement and co-operation to enable staff to undertake their work efficiently and effectively.

To assist with security related risk assessments in all areas of the Trust to identify security weakness and formulate action plans to improve security, and be an integral part of the risk management strategy working closely with the Health and Safety Officer, Estates Fire Adviser, Head of Governance and the Risk Management Team to ensure a consistent approach to risk management:

To assist with interpretation of statutory legislation and advise on the required standards necessaryto ensure compliance within the Trust.

To undertake:

Routine and advanced sickness management to include reviews and the setting of targets.

Performance Development Reviews.

General counselling, arranging support where necessary.

To ensure that security, portering and switchboard staff completes their duties in accordance with Trust Operational Procedures and monitor performance. Formulate action plans where improvements are necessary.

Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.

Job description

Job responsibilities

Acting as a point of contact for the Technical Services Department in a customer facing role to promote the role of the Security Department across the Trust.

Providing general security advice, information and guidance to all grades of staff and Trust clients, to gain their agreement and co-operation to enable staff to undertake their work efficiently and effectively.

To assist with security related risk assessments in all areas of the Trust to identify security weakness and formulate action plans to improve security, and be an integral part of the risk management strategy working closely with the Health and Safety Officer, Estates Fire Adviser, Head of Governance and the Risk Management Team to ensure a consistent approach to risk management:

To assist with interpretation of statutory legislation and advise on the required standards necessaryto ensure compliance within the Trust.

To undertake:

Routine and advanced sickness management to include reviews and the setting of targets.

Performance Development Reviews.

General counselling, arranging support where necessary.

To ensure that security, portering and switchboard staff completes their duties in accordance with Trust Operational Procedures and monitor performance. Formulate action plans where improvements are necessary.

Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.

Person Specification

Experience and Knowledge

Essential

  • Significant experience of delivery practical skills training to groups
  • Extensive experience of security and personal safety risk assessment
  • Extension knowledge and experience in security and personal safety theory and practice, achieved through experience in an appropriate setting and maintained through research into current best practice and future developments
  • Experience of formal investigation and report writing within the boundaries of confidentiality
  • Minimum of five years experience in related areas of security management
  • Minimum of two years management experience in a managing large staff groups.
  • Technical knowledge in relation to security, portering and switchboard services.
  • Knowledge of the statutory requirements governing the provision of security within the NHS.

Desirable

  • Experience of working in the NHS and good understanding of its processes

Qualification and Professional Training

Essential

  • Degree in a related subject or Equivalent experience gained in the subject
  • Accredited Security Management Specialist, minimum of foundation level training for LSMS
  • Recognised training/Teaching qualification or willingness to gain
  • Evidence of continuing professional development and acquiring new skills/knowledge

Skills & Abilities

Essential

  • Understanding of the legal and court system in relation to criminal prosecutions and civil actions.
  • Technical knowledge of security and personal protection equipment and systems.
  • Experience of analyzing complex information and presenting to a wide range of audiences.
  • Competent in de-escalation and conflict resolution techniques
  • Ability to work with people in a distressed and vulnerable state to obtain accurate factual and relevant information.
  • Ability to work as part of a multi-disciplinary team with staff in other specialist areas, departments and care groups
  • Ability to analyse complex factual and technical information, make recommendations and take appropriate actions.
  • Numerical skills including the ability to produce and interpret incident statistics
  • Competency in the use of Microsoft Office and confidence to use other software applications.
  • Excellent written and verbal communication and presentation skills.
  • Ability to work within set timescales and deadlines.
  • Good organization skills.
  • Interviewing skills or willingness to gain.

Personal Qualities

Essential

  • Calm, friendly and approachable manner.
  • Pro-active and enthusiastic approach to service delivery and development.
  • Flexible approach to the needs of the service and adaptable to changing needs.
  • Willingness to become part of a close knit team.
  • Ability to work using own initiative and organize own workload without supervision, allocating work as necessary
  • Ability to respond urgently to incidents and the requirements of the role.
  • Ability to travel as required.

Other - specialist knowledge

Essential

  • To be the trust lead specialist in this field
  • The ability and experience to work autonomously, in accordance with NHS Protect guidance, statutory requirements and Trust policies and procedures
  • Specialised knowledge in relation to the management of security risks
  • knowledge of security related legislation and relevant Codes of practice, Risk assessments and Health and Safety legislation.
  • Knowledge of the statutory requirements governing the provision of Security within the NHS.
Person Specification

Experience and Knowledge

Essential

  • Significant experience of delivery practical skills training to groups
  • Extensive experience of security and personal safety risk assessment
  • Extension knowledge and experience in security and personal safety theory and practice, achieved through experience in an appropriate setting and maintained through research into current best practice and future developments
  • Experience of formal investigation and report writing within the boundaries of confidentiality
  • Minimum of five years experience in related areas of security management
  • Minimum of two years management experience in a managing large staff groups.
  • Technical knowledge in relation to security, portering and switchboard services.
  • Knowledge of the statutory requirements governing the provision of security within the NHS.

Desirable

  • Experience of working in the NHS and good understanding of its processes

Qualification and Professional Training

Essential

  • Degree in a related subject or Equivalent experience gained in the subject
  • Accredited Security Management Specialist, minimum of foundation level training for LSMS
  • Recognised training/Teaching qualification or willingness to gain
  • Evidence of continuing professional development and acquiring new skills/knowledge

Skills & Abilities

Essential

  • Understanding of the legal and court system in relation to criminal prosecutions and civil actions.
  • Technical knowledge of security and personal protection equipment and systems.
  • Experience of analyzing complex information and presenting to a wide range of audiences.
  • Competent in de-escalation and conflict resolution techniques
  • Ability to work with people in a distressed and vulnerable state to obtain accurate factual and relevant information.
  • Ability to work as part of a multi-disciplinary team with staff in other specialist areas, departments and care groups
  • Ability to analyse complex factual and technical information, make recommendations and take appropriate actions.
  • Numerical skills including the ability to produce and interpret incident statistics
  • Competency in the use of Microsoft Office and confidence to use other software applications.
  • Excellent written and verbal communication and presentation skills.
  • Ability to work within set timescales and deadlines.
  • Good organization skills.
  • Interviewing skills or willingness to gain.

Personal Qualities

Essential

  • Calm, friendly and approachable manner.
  • Pro-active and enthusiastic approach to service delivery and development.
  • Flexible approach to the needs of the service and adaptable to changing needs.
  • Willingness to become part of a close knit team.
  • Ability to work using own initiative and organize own workload without supervision, allocating work as necessary
  • Ability to respond urgently to incidents and the requirements of the role.
  • Ability to travel as required.

Other - specialist knowledge

Essential

  • To be the trust lead specialist in this field
  • The ability and experience to work autonomously, in accordance with NHS Protect guidance, statutory requirements and Trust policies and procedures
  • Specialised knowledge in relation to the management of security risks
  • knowledge of security related legislation and relevant Codes of practice, Risk assessments and Health and Safety legislation.
  • Knowledge of the statutory requirements governing the provision of Security within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of Estates & Facilities

Kirstie Webb

kirstie.webb@geh.nhs.uk

07717512201

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

230-45196121-TECH-LSMS-A

Job locations

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Supporting documents

Privacy notice

George Eliot Hospital NHS Trust's privacy notice (opens in a new tab)