Job summary
Job Title: Ophthalmology Clinical Support Worker
Hours per week: 37.5 hours per week (Monday to Friday)
Perm/Fixed Term: Fixed Term - 12 months
Salary: £22,816-£24,336 per annum
Please note if you commence in post prior to October 2024, you will be paid in line with 2023/2024 agenda for change pay scales.
Closing Date: 23rd September 2024
Interview Date: 8th October 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
To work as part of the Ophthalmic team across outpatient setting and day surgery unit.
To direct and support junior staff within the Ophthalmic team
To escalate issues immediately to line manager
To work alongside service provider/s
To work to provide an Ophthalmology service between GEH and outside providers
To liaise with reception staff to ensure appropriate patient records are available for clinic
Ensuring all clinicians receive results promptly
Use automated computerised and manual equipment to accurately measure patient's spectacles. This involves understanding a wide range of highly skilled work procedures and practices where significant levels of hand-eye coordination is essential
For more information, please refer to the Job Description and Personal Specification.
About us
Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
Disseminating knowledge to other members of the Multidisciplinary Team
Participate in annual appraisal, staff development and in-service training in line with the Knowledge and Skills framework
Identify own training needs to fulfil job role/ personal development and produce a personal development plan in conjunction with the Ophthalmology Sister.
To undertake any other duties and associated training in line with requirements for service delivery
To undertake specific competency-based assessment for each element of the role
For more information, please refer to the Job Description and Personal Specification.
Job description
Job responsibilities
Disseminating knowledge to other members of the Multidisciplinary Team
Participate in annual appraisal, staff development and in-service training in line with the Knowledge and Skills framework
Identify own training needs to fulfil job role/ personal development and produce a personal development plan in conjunction with the Ophthalmology Sister.
To undertake any other duties and associated training in line with requirements for service delivery
To undertake specific competency-based assessment for each element of the role
For more information, please refer to the Job Description and Personal Specification.
Person Specification
Experience and Knowledge
Essential
- Experience of working with the public
- Experience in carrying out assigned duties/assisting qualified staff after training
- Experience of working within a team
- Experience of working in a health care or related setting
Desirable
- Experience of working in an Ophthalmology Department
Qualification and Professional Training
Essential
- IT skills (ECDL or equivalent)
- Good standard of written and spoken English
- NVQ 3 or equivalent qualification in Health Care or relevant experience
Desirable
- Experience of performing HVF and OCTs
Skills and Abilities
Essential
- Ability to work under pressure and remain calm under a range of circumstances
- Ability to follow instructions and complete assigned tasks
- Ability to deal with the pubic in person and on the phone
- Ability to support and reassure patients/carers in distress
- Demonstrates understanding of own role within the team
- Willingness to develop self and undertake in-house study
- Willingness to produce a personal development plan with manager
- Understands the importance of maintaining confidentiality
- Able to summon help in an emergency
- Able to report risk issues via Datix and to manager
- Understands importance of Infection Control
Desirable
- Experience of managing a clinic case load
Personal Qualities
Essential
- Ability to form positive working relationships and work as part of a team.
- Ability to communicate accurately and effectively with
- patients and colleagues, verbally and in writing
Person Specification
Experience and Knowledge
Essential
- Experience of working with the public
- Experience in carrying out assigned duties/assisting qualified staff after training
- Experience of working within a team
- Experience of working in a health care or related setting
Desirable
- Experience of working in an Ophthalmology Department
Qualification and Professional Training
Essential
- IT skills (ECDL or equivalent)
- Good standard of written and spoken English
- NVQ 3 or equivalent qualification in Health Care or relevant experience
Desirable
- Experience of performing HVF and OCTs
Skills and Abilities
Essential
- Ability to work under pressure and remain calm under a range of circumstances
- Ability to follow instructions and complete assigned tasks
- Ability to deal with the pubic in person and on the phone
- Ability to support and reassure patients/carers in distress
- Demonstrates understanding of own role within the team
- Willingness to develop self and undertake in-house study
- Willingness to produce a personal development plan with manager
- Understands the importance of maintaining confidentiality
- Able to summon help in an emergency
- Able to report risk issues via Datix and to manager
- Understands importance of Infection Control
Desirable
- Experience of managing a clinic case load
Personal Qualities
Essential
- Ability to form positive working relationships and work as part of a team.
- Ability to communicate accurately and effectively with
- patients and colleagues, verbally and in writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
