Job summary
Job Title -Patient Services Booking Clerk
Hours per week - 18.5
Permanent/Fixed term - Permanent
Salary - £22816-£24336 Per Annum
Closing Date: 8th August 2024
Interview Date: TBC
To provide an administration and operational services to the Patient Services Department. To manage and maintain the Trust Surgical Waiting Lists and Theatre Lists. To assist and support Team Leader where necessary in the day-to-day management of the department.
Previous unsuccessful applicants need not apply.
This post may close early due to high numbers of applicants, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email, please check you account regularly including your Junk and SPAM areas.
A great and friendly place to work so bring you passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
Main duties of the job
The post holder will be responsible for their own workload and where identified work for a specific waiting speciality or Consultants waiting list. The post holder will ensure they identify problems arising during the course of their daily duties, arising from the management of the theatre list and waiting list to the Team Leader. The post holder will ensure they prioritise their workload to ensure their work is completed and up to date, in particular when taking Annual Leave.
About us
Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
Prepare theatre list admissions for individual Consultants and for theatre operations and for non-theatre procedures by liaising with Consultants. Patients are identified from the waiting list reports taking into account the priority of the cases to the Surgeon. Identifying the suitability for Consultants, Registrars or other members of the team to perform an operation or procedure. Complete a working sheet for all admissions and then input the details onto the computerised Lorenzo and ORMIS system.
You will find the full duties and responsibilities detailed within the attached Job Description .
Job description
Job responsibilities
Prepare theatre list admissions for individual Consultants and for theatre operations and for non-theatre procedures by liaising with Consultants. Patients are identified from the waiting list reports taking into account the priority of the cases to the Surgeon. Identifying the suitability for Consultants, Registrars or other members of the team to perform an operation or procedure. Complete a working sheet for all admissions and then input the details onto the computerised Lorenzo and ORMIS system.
You will find the full duties and responsibilities detailed within the attached Job Description .
Person Specification
Experience and Knowledge
Essential
- Minimum 2 years administrative experience
- Knowledge of patient pathways
- Experience of autonomous working
Desirable
- Experience in working within healthcare setting
- Working knowledge of medical terminology,
Qualification and Professional Training
Essential
- 4 GCSEs at grade C or above (must include Maths and English)Or equivalent
- Willing to complete learning/training courses appropriate to the development of the role
Desirable
- CLAIT, ECDL ,NVQ Business Admin /Customer Services Skills Level 2 or equivalent
Skills and Abilities
Essential
- Excellent communication skills
- Excellent attention to detail
- Use of computer systems with a high standard of data entry quality.
- Excellent organisational skills
- Able to concentrate for long periods of time
- Able to work well under pressure and to strict deadlines
- Ability to Multi-task, and adapt to changing needs quickly and efficiently
- Able to work without direct supervision and on own initiative
- Good keyboard skills
Desirable
- Good knowledge of Microsoft packages
- Ability to deal with distressing situations
- Able to understand waiting times and make decisions on the information
- To have an understanding of MDT Coordinators and their work
Person Specification
Experience and Knowledge
Essential
- Minimum 2 years administrative experience
- Knowledge of patient pathways
- Experience of autonomous working
Desirable
- Experience in working within healthcare setting
- Working knowledge of medical terminology,
Qualification and Professional Training
Essential
- 4 GCSEs at grade C or above (must include Maths and English)Or equivalent
- Willing to complete learning/training courses appropriate to the development of the role
Desirable
- CLAIT, ECDL ,NVQ Business Admin /Customer Services Skills Level 2 or equivalent
Skills and Abilities
Essential
- Excellent communication skills
- Excellent attention to detail
- Use of computer systems with a high standard of data entry quality.
- Excellent organisational skills
- Able to concentrate for long periods of time
- Able to work well under pressure and to strict deadlines
- Ability to Multi-task, and adapt to changing needs quickly and efficiently
- Able to work without direct supervision and on own initiative
- Good keyboard skills
Desirable
- Good knowledge of Microsoft packages
- Ability to deal with distressing situations
- Able to understand waiting times and make decisions on the information
- To have an understanding of MDT Coordinators and their work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
