Job summary
Job Title - Community Engagement Officer
Hours per week - 22.5 hours per week
Permanent
Salary - Dependent on experience
Closing Date: 5th August 2024
Interview Date: 14th August 2024
This post may close early due to high numbers of applications so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Are you passionate about making a difference in your community? Do you have a knack for building strong relationships and a drive to tackle health inequalities? We're looking for someone with energy, drive and outstanding community engagement skills to work within our Patient Experience team as a Community Engagement Officer.
This is a demanding and busy role, requiring the successful candidate/s to have excellent written and verbal communication skills, outstanding presentation skills and an ability to develop and maintain successful partnerships with local voluntary sector groups, organisations and people. You will need to work flexibly across community settings and be able to evidence the impact of your work.
Main duties of the job
- Build Strong Partnerships: Work closely with the voluntary sector to create and nurture partnerships that benefit our patients and the local community.
- Tackle Health Inequalities: Develop and implement initiatives aimed at reducing unfair health inequalities, aiming to ensure that everyone has access to the care they need.
- Support Patients and Local People: Be a key point of contact, providing essential support to patients and their families, and engaging with local people to understand and address their health needs.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
The post holder will work with colleagues within the organisation to identify areas of pressure on George Eliot hospital services which can be addressed through working with volunteers, the voluntary sector, local people and local stakeholder groups to build stronger more resilient communities that place less pressure on the health and care system. The work of the Community Engagement Officers will align to the NHS England CORE20PLUS5 approach to tackling unfair health inequalities.
The role supports the development of the Patient Experience and Involvement strategy that aims to ensure patients and local people are at the heart of everything we do.
Job description
Job responsibilities
The post holder will work with colleagues within the organisation to identify areas of pressure on George Eliot hospital services which can be addressed through working with volunteers, the voluntary sector, local people and local stakeholder groups to build stronger more resilient communities that place less pressure on the health and care system. The work of the Community Engagement Officers will align to the NHS England CORE20PLUS5 approach to tackling unfair health inequalities.
The role supports the development of the Patient Experience and Involvement strategy that aims to ensure patients and local people are at the heart of everything we do.
Person Specification
Qualification and Professional Training
Essential
- Educated to degree level or equivalent experience in working with community groups or in a health/social care service.
Experience and Knowledge
Essential
- Previous experience of working in a community or public / patient engagement role
- Understanding of unfair health inequalities and how they impact on health outcomes and an understanding of the NHS England CORE20PLUS5 approach to tackling health inequalities and why it is important.
- Experience in planning and implementing public involvement activity, and integrating involvement outputs into work programmes and campaigns
- Understanding of the media and how it can benefit community engagement
Desirable
- Experience of working within the NHS, or local voluntary community sector organisation and an understanding of NHS structures and challenges.
Skills and Abilities
Essential
- Ability to develop and implement a local community/public engagement plan designed to address health inequalities.
- Experience of partnership working and working across organisations
- Excellent written and verbal communication skills; ability to communicate across a range of issues and to a variety of audiences
- Ability to build and maintain effective and collaborative working relationships with internal and external stakeholders at all levels
- A team player, with a flexible approach
Desirable
- Strong interpersonal and influencing skills; enthusiastic, positive and proactive
Personal Qualities
Essential
- Ability to build trust and credibility within local communities in order to build strong relationships and encourage community members to engage with NHS services.
- Ability to advocate effectively on behalf of vulnerable and marginalised communities ensuring their voices are heard and their needs are met within the healthcare system.
- Ability to encourage community participation and empower communities to take charge of their health by providing education, resources, and support tailored to their specific needs.
Person Specification
Qualification and Professional Training
Essential
- Educated to degree level or equivalent experience in working with community groups or in a health/social care service.
Experience and Knowledge
Essential
- Previous experience of working in a community or public / patient engagement role
- Understanding of unfair health inequalities and how they impact on health outcomes and an understanding of the NHS England CORE20PLUS5 approach to tackling health inequalities and why it is important.
- Experience in planning and implementing public involvement activity, and integrating involvement outputs into work programmes and campaigns
- Understanding of the media and how it can benefit community engagement
Desirable
- Experience of working within the NHS, or local voluntary community sector organisation and an understanding of NHS structures and challenges.
Skills and Abilities
Essential
- Ability to develop and implement a local community/public engagement plan designed to address health inequalities.
- Experience of partnership working and working across organisations
- Excellent written and verbal communication skills; ability to communicate across a range of issues and to a variety of audiences
- Ability to build and maintain effective and collaborative working relationships with internal and external stakeholders at all levels
- A team player, with a flexible approach
Desirable
- Strong interpersonal and influencing skills; enthusiastic, positive and proactive
Personal Qualities
Essential
- Ability to build trust and credibility within local communities in order to build strong relationships and encourage community members to engage with NHS services.
- Ability to advocate effectively on behalf of vulnerable and marginalised communities ensuring their voices are heard and their needs are met within the healthcare system.
- Ability to encourage community participation and empower communities to take charge of their health by providing education, resources, and support tailored to their specific needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
George Eliot Hospital NHS Trust
Address
George Eliot Hospital NHS Trust
George Eliot Hospital NHS Trust, College Street
Nuneaton
CV10 7DJ
Employer's website
http://www.geh.nhs.uk/ (Opens in a new tab)
