Job summary
Job Title -Ward Clerk- Maternity
Hours per week - 15
Perm/Fixed Term - Permanent
Salary -£22,383 Per Annum (pro rata)
Closing Date - 18th July 2024
Interview Date - 2nd August 2024
This post may close early due to high numbers of applications so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
To provide an efficient support service to the maternity unit, working on the reception of Maternity outpatients. We are looking for a flexible, friendly and hardworking individual to join our team.
- Welcoming patients and members of the public and responding to queries that arise or referring to relevant Midwifery personnel.
- To answer the telephone and ensure that information is correctly handled and disseminated appropriately.
- To ensure the Patient Administration System is kept up-to-date and reflects patients currently in the area and also matches the patient board; including consultant/speciality transfers.
- In line with the Trusts' Medical Records Policy, ensure that all filing is kept up to date and sent back to the Medical Records Department for filing
About us
Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
- To ensure that all patients notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
- To provide an efficient and professional clerical service to the Midwifery, Medical and Surgical Teams.
- To communicate with internal and external professional bodies, e.g. other NHS Trusts, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
- To communicate over the telephone and personally with patients, patients representatives and relatives relaying accurate and applicable information as required.
- Liaise with the Outpatient Call Centre to request outpatient appointments for patients when they are discharged if required.
- Prepare for clinics and work with the other members of the admin team ensure that patient notes are available.
Job description
Job responsibilities
- To ensure that all patients notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
- To provide an efficient and professional clerical service to the Midwifery, Medical and Surgical Teams.
- To communicate with internal and external professional bodies, e.g. other NHS Trusts, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
- To communicate over the telephone and personally with patients, patients representatives and relatives relaying accurate and applicable information as required.
- Liaise with the Outpatient Call Centre to request outpatient appointments for patients when they are discharged if required.
- Prepare for clinics and work with the other members of the admin team ensure that patient notes are available.
Person Specification
Experience
Essential
- Office Environment experience
- Dealing with members of the general public
Desirable
Qualifications
Essential
- Good standard of education - maths and english GCSE or equivelant (Grade C or level 4 and above)
Desirable
- NVQ Administration Qualification
Skills and Abilities
Essential
- Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
- Keyboard/Typing Skills
Personal Qualities
Essential
- Good organisational skills including the ability to multitask
- Excellent communication skills and interpersonal skills
- Able to respond professionally
- Calm, Pleasant manner with the ability to work within a demanding environment
Person Specification
Experience
Essential
- Office Environment experience
- Dealing with members of the general public
Desirable
Qualifications
Essential
- Good standard of education - maths and english GCSE or equivelant (Grade C or level 4 and above)
Desirable
- NVQ Administration Qualification
Skills and Abilities
Essential
- Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
- Keyboard/Typing Skills
Personal Qualities
Essential
- Good organisational skills including the ability to multitask
- Excellent communication skills and interpersonal skills
- Able to respond professionally
- Calm, Pleasant manner with the ability to work within a demanding environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).