Talent for Care Co-Ordinator

Job description

Job responsibilities

Communication

To assist in communicating and promoting the Talent for Care strategy

To be welcoming, positive and engaging; providing clear and concise advice to people who are looking into a career within the NHS

To help maintain links with service managers to promote the Apprenticeship and Work Experience strategies and advise as necessary

To help maintain links with external organisations, such as local authorities, JCPs, Academies and Social Care.

To help foster and maintain a relationship with Training providers for Apprenticeship standards

Provide general advice and guidance to members of staff, Managers and other enquirers on issues.

To deal with correspondence within own responsibility and to effect timely relay or escalation of issues outside the scope of the post.

Analytical and Judgemental Skills / Freedom to Act

To use their judgement and experience to identify Apprenticeship and work experience opportunities that would be suitable to develop the Trusts workforce.

To produce short reports and present recommendations and possible solutions to the Talent for Care team or wider Trust teams at monthly meetings

Understanding and application of the relevant information governance and confidentiality associated with the reporting of activity and sharing information.

The post holder is required to be proactive and use own initiative to deliver the programme of work and provide regular progress reports to the Talent for Care Manager to share information with NHS England to understand regional position

To make recommendations for improving performance through developing effective monitoring and reporting processes that meet service need.

Well motivated with evidence of an ability to work without direct supervision and to use own initiative.

Escalate queries outside of job remit to the Talent for Care Manager. Ability to exercise independence and judgement in the arrangement of administrative work across a complex organisational structure, albeit within laid down policy and procedures.

To use own initiative and problem-solving skills to respond to staff and colleagues in an effective, professional and timely manner regarding course attendance and cancellations, Apprenticeship enrolments and general enquiries

Planning and Organisational Skills

Assist in organising and delivering an annual programme of workexperience and apprenticeship programmes.

Collate information in preparation for an evaluation to be undertaken to establish the impact of the placement.

Attend manager 1:1 and team meetings.

Cover the work of colleagues during periods of absence or peak workloads.

Plan and prioritise own workload to meet personal, team and service objectives.

Excellent attention to detail and is accurate and reliable.

Assist in identifying new vacancies and influence Trust managers to recruit a Trainee/Apprentice.

To prioritise and meet tight deadlines whilst working in a flexible manner tochanging priorities.

Willingness and ability to work in a flexible manner to changing priorities.

Confidence in making decisions when dealing with competing priorities.

Physical Skills

Experienced PC User skills.

Experienced keyboard Skills

Intermediate word-processing and spreadsheet skills

Able to move and handle equipment used in delivery of training sessions and workshops e.g. laptop, projector, stationery

Collect equipment and clear away rooms following sessions.

To assist with exhibitions and displays, including mounting/framing finished work and moving display boards

Responsibility for Information

Prepare reports for the Talent for Care Manager and management meetings as required

Create a secure and stable electronic filing system for the storage and archiving of confidential education and learning attendances and evaluations.

Support the use of information and communication technology within the department.

Be responsible for monitoring and evaluation of procedures for the programmes of work

Liaise with the HR Administration Services to support with recruitment and onboarding of Trainees and Apprentices in line with trust policies and procedures.

RELATIONSHIPS

Internal- Education and Learning Teams, staff at all levels including, Heads of Depts, Matrons and Service Leads.

External- Training Providers, local authorities, Schools and FE Providers, DWP services, education teams from other Trusts, NHS England.

SPECIAL REQUIREMENTS

Willing to undertake DBS (Disclosure and Barring Service) Enhanced clearance

Ability and willingness to travel, and willingness to attend events outside of core working hours e.g. evening, weekend.

Person Specification

Experience

Essential

• Knowledge of Apprenticeships, levy and DAS system
• Knowledge of current employability programmes
• Experience of delivering on short to medium term projects such as career events and apprenticeship events
• Experience of relationship building with internal and external stakeholders
• Experience of assisting in the facilitation of meetings both virtual and face to face
• Knowledge of GDPR and Confidentiality
• Experience of team working and ability to work on own initiative
• Experience of assisting in data analysis, report writing and presentation skills
• L3 qualification in any of the following; Business Administration, Learning & Development, Project Management or Leadership & Management
• Literacy and numeracy qualifications or GCSE pass grade A-C or 4-9
• Competent in the use of Microsoft packages
• Ability to travel to offsite meetings across Coventry and Warwickshire
• Occupational Health Clearance
• Influencing and negotiation skills
• Ability to manage difficult conversations
• Ability to form effective working relationships
• Ability to plan and organise complex activities
• Ability to present complex data in a clear, persuasive format
• Ability to review and update process and implement changes using project management approach
• Effective communication skills
• Ability to work autonomously and manage own workload with minimal supervision
• Ability to manage difficult conversations

Desirable

• Experienced in the use of Learner Management Systems
• Evidence of continued professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

GETEC - George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)