Job summary
Job Title -Medical Secretary - Directorate of Surgery
Hours per week-37.50
Perm/Fixed Term-Fixed Term / secondment
Salary range- £25,147 - £27,596 per annum
Closing Date - 02nd May 2024
Interview Date- 09th May 2024
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
To work as part of the orthopaedic team providing full secretarial support for the consultants and clinical staff in the team.
The post holder will work closely with the Team in ensuring that all clinics are typed speedily and accurately according to the guidelines laid down by the Trust.
Responsible for the audio typing of clinic tapes, reports, discharge summaries etc.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
To work as part of a speciality team. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.
Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
To organise meetings and appointments for the consultants and the speciality team and make adjustments in line with agreed protocols where necessary. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.
To take responsibility for tracking patients notes in the office. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
Please find attached job description and person specification. for further details.
Job description
Job responsibilities
To work as part of a speciality team. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.
Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
To organise meetings and appointments for the consultants and the speciality team and make adjustments in line with agreed protocols where necessary. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.
To take responsibility for tracking patients notes in the office. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
Please find attached job description and person specification. for further details.
Person Specification
Qualifications
Essential
- Able to demonstrate a good basic education
- NVQ Level 3 Business Administration (or equivalent level of qualification or proven work experience)
- Minimum of 2 years medical secretarial experience or similar role
- RSA II (or equivalent level of qualification)
Desirable
- Understanding of RTT pathways
Experience
Essential
- Good audio/typing skills
- Good communication skills
- Able to prioritise, delegate and organize tasks effectively
- Friendly and professional telephone manner
- Ability to work unsupervised in a professional manner
- Demonstrate understanding of patient confidentiality
Skills
Essential
- Working knowledge of Computer systems
Desirable
- Knowledge of case note tracking policy and procedure
- Knowledge of Winscribe dictation system
- Working knowledge of Lorenzo systems
- Supervisory experience within a health care setting
- Knowledge of Medical Terminology
Personal Qualities
Essential
- oAbility to respond to work as part of a team or on own initiative
- oConscientious and hard working
- oAbility to deal with distressing situations
- oTact, diplomacy and resilience
- oProven flexibility
- oAbility to adapt to change
- oCommitment to personal development and service improvement
Other
Essential
- oFriendly and professional manner
Person Specification
Qualifications
Essential
- Able to demonstrate a good basic education
- NVQ Level 3 Business Administration (or equivalent level of qualification or proven work experience)
- Minimum of 2 years medical secretarial experience or similar role
- RSA II (or equivalent level of qualification)
Desirable
- Understanding of RTT pathways
Experience
Essential
- Good audio/typing skills
- Good communication skills
- Able to prioritise, delegate and organize tasks effectively
- Friendly and professional telephone manner
- Ability to work unsupervised in a professional manner
- Demonstrate understanding of patient confidentiality
Skills
Essential
- Working knowledge of Computer systems
Desirable
- Knowledge of case note tracking policy and procedure
- Knowledge of Winscribe dictation system
- Working knowledge of Lorenzo systems
- Supervisory experience within a health care setting
- Knowledge of Medical Terminology
Personal Qualities
Essential
- oAbility to respond to work as part of a team or on own initiative
- oConscientious and hard working
- oAbility to deal with distressing situations
- oTact, diplomacy and resilience
- oProven flexibility
- oAbility to adapt to change
- oCommitment to personal development and service improvement
Other
Essential
- oFriendly and professional manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
