People Development Lead

Job description

Job responsibilities

Quality and Performance

• Robustly reviewing key performance measures and reporting frameworks in line with strategic aims.
• Leading the achievement of key performance targets and contractual obligations including SLAs, CQC, meeting legislation, policies and procedures for L&D and TfC services.
• Contributing to the monitoring and reviewing of business performance within L&D and TfC, reporting on performance internally and externally to the Trust, instigating remedial action where necessary.
• Monitor, evaluate and develop L&D and TfC activity within the framework of all educational contracts, supporting trust employees across the organisation to provide comprehensive services and to plan, deliver and evaluate teaching activities.

Patient Safety/Governance

• Implementation and monitoring of appropriate governance and risk systems, ensuring that L&D and TfC services adhere to the Trust Risk Management policy and procedures, reporting and proactively finding solutions to address risk, monitoring progress on mitigation plans.
• Supporting a learning organisational culture to review risk, learning from incidents and near misses, by leading a solution focused approach to review, ensuring that lessons are learned and shared.
• To support the implementation of the Trusts Clinical Governance, Health and Safety and Risk Management policies within L&D and TfC and actively participate in governance activities to ensure that the highest standards of training and education are in place and working to ensure the Trust operates in an effective, honest and open way.

Transformation

• Working with the Trust senior leadership team and others to ensure plans are in place for the development and review of the educational service strategy for L&D, paying special attention to the creation of new opportunities and service improvements that will enhance staff and learner experience, within and outside the organisation.
• Working closely with the Trust Transformation team to understand local population and public health data and develop TfC services that aim to address health inequalities.
• Contribute to the development of service delivery and transformation plans across the L&D and TfC services, supporting implementation plans, including those involving cross pathway working internally and externally in support of enhanced patient care, staff and learner experience, and quality of services using established Quality Improvement methodology.

Service Improvement

• Encouraging a climate that allows staff and learners to question and redefine how their work is undertaken ensuring the on-going development of patient centred care, staff and learner experience, and cost-effective use of resources.
• Redefining future orientated staff and learner pathways to improve standards of education, address governance issues, improve efficiency and income.
• Leading on the project management of service developments to ensure key targets are achieved, including cross cutting themes and pathways, contributing to the delivery of transformational work streams.

Team Working

• Support the development of all staff within the Learning and Development service to ensure that services are led by competent, capable, high performing teams and individuals.
• Support staff health and well-being and provide support for staff to manage their working lives, including application of Trust HR policy as and when required.
• Ensure multi-professional and multi-disciplinary learning is developed and promoted through liaising with other educational leads.

Engagement & Empowerment

• Actively promoting a culture of staff engagement, using this as a driver for service improvement within the L&D and TfC services, ensuring actions are followed through in a structured way.

Accountability & Responsibility

• Being a visible leader, encouraging staff to contribute to transformation of L&D and TfC services, ensuring a high quality and efficient approach to service delivery.
• Has defined budgetary responsibility within the services, managing resources and submitting reports and HEE returns as required, managing the DAS account and working closely with management accounts to ensure systems are in place to monitor and audit the appropriate use of funds. Specifically, the budgets for GETEC Management, Trust Study Leave, Apprenticeship Levy and HEE associated finances including CPD.

Line Management

• Apply Trust HR policies and practices for staff e.g. Equal Opportunities, recruitment/ selection, employee relations, appraisals and individual performance reviews etc.
• Provide specialist knowledge of the L&D and TfC services and senior management support to all staff within the portfolio, specifically the Learning & Development Manager and the Talent for Care Manager post holders.
• Responsible for day-to-day management and promotion of all aspects of the service functions, including the line management of the Education centre coordinator.

Recognition/Talent Management

• Succession planning identifying talent and enabling personal and professional development for those individuals, offering opportunities to others.

Knowledge & Expertise

• Ensuring that research, audit, data and information are used to shape and influence strategic direction for the L&D and TfC services, and directly influences decision making prior to developing business cases and plans.
  • Ensuring that on-going quality, innovation and service improvement plans are underpinned by a strong evidence base for improving patient, staff and learner outcomes and/or patient, staff and learner experience, and in line with service strategies and business plans.
  • Gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff, and service user feedback.
  • Provide specialist knowledge and advice and guidance on L&D and TfC related matters for all staff and managers in the Trust.

Relationships & Networking

• Representing the Trust within the NHS, partner organisations, HEE, HEIs and training providers working closely with them to institute integrated working in the best interests of the L&D and TfC services and users.
• Build wide and effective networks of internal and external contacts to influence the delivery of a high-quality L&D and TfC services.
• Working in partnership with Human Resources, Trade Unions and professional bodies to ensure the smooth running of services, by acknowledging the role and contribution of staff side representatives on day-to-day issues which impact on the workforce, including instigating early discussions with staff side on all organisational change/projects affecting staff.
• Actively contribute to the work of the Trust Learning Operations Group, presenting relevant reports and documents on behalf of the L&D and TfC services.

Influencing

• Demonstrate facilitation skills when working with internal and external stakeholders on improving quality of L&D services, encouraging and building on contributions from stakeholders.
• Gain clear agreement and commitment from others by persuading, convincing and negotiating.
• Developing ideas and suggestions from discussions with internal and external stakeholders.

Entrepreneurial

• Contributing to vision and clinical strategy for the Directorate, reflecting L&D and TfC service requirements and spotting opportunities for business development, including identification of new opportunities.
• Manage and market GETEC as a venue, when availability permits identifying opportunities for income generation
• Monitoring delivery of business plans and business cases keeping control over quality and costs ensuring the highest standard of L&D is provided, whilst working within standing orders, standing financial instructions and to the highest standards of corporate governance and probity.

Personal Development

• Develop further managerial and leadership skills which enable the post holder to make an increasing contribution to the service, Directorate and Trust.
• Ensure continuing professional and personal development, keeping abreast of professional issues and changing technologies.
• Membership of appropriate professional organisation.

Other

To deputise for the Head of People Development as required.

Person Specification

Experience and Knowledge

Essential

• Previous specialist knowledge of either Learning and Development or Talent for Care (Early careers)
• Experience of collaborative policy development or service development
• Experience of designing and facilitating learning

Desirable

• Experience of managing budgets
• Knowledge of evaluation of learning interventions
• Knowledge of quality improvement methodology

Qualifications & Professional Training

Essential

• First degree or equivalent professional, academic qualification
• Educated to Level 7 or MBA equivalent
• Chartered Member of CIPD
• Qualification in Education & Training

Desirable

• Leadership/ Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

GETEC George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)