Community Heart Failure Health Care/Clinical Support Worker

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

• Responsible for own actions, working within agreed guidelines, recognising the need to refer to a trained member of the team as appropriate.
• To be involved in the induction, training, supervision and provide mentorship to new starters, students and practice nurses.
• Responsible for delivery and modification of patient care in line with protocols, ensuring all care is accurately documented.
• Demonstrate an in-depth knowledge of service interdependencies within primary and secondary care, including eligibility and referral criteria: for example, Cardiac Rehabilitation, FAB (Myton), palliative care, HF nursing teams in North/South Warwickshire and Coventry/Rugby, Community nursing and Age UK.
• To effectively communicate appropriate information regarding a patients condition and any other required information to the wider multidisciplinary team.
• To work without direct supervision, but seeking guidance from a qualified member of the team as required. Duties include:
  • Initial assessment of patients, delivery of appropriate level education on self -management and common HF medications utilised in its management
  • Taking blood and basic investigations if it facilitates discharge
  • Assessing the performance of activities of daily living
  • Liaising with SWFT community and community HF nurses, social services, Intermediate Care and additional community services to arrange additional support for patients in order to facilitate discharge and readmission.
  • Identifying and ordering of appropriate equipment.
  • Ensuring IT systems are updated.
  • Booking patient appointments within the HF clinics on Lorenzo and discharging when appropriate. General administrative duties to assist with the smooth running of the clinics.
• Utilise IT systems to secure accurate, timely patient data. To enter HF team data on the specialist database and maintain equipment provision, for the purposes of audit, within data protection and information governance guidelines.
• Accurately record all care given, education given, information HF packs and assessments made.
• Communicate all relevant information to other staff who are working with you.
• Manage expected clinical workload requiring unpredictable levels of physical effort according to patient dependency/clinical need, reporting to a senior member of the team where appropriate, e.g. In an unexpected event.
• Support staff and patients exposed to difficult situations arising in the clinical area e.g. after receipt of bad news or following an unexpected event.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.

Person Specification

Experience and Knowledge

Essential

• oClinical experience in caring for cardiac patients.
• oExperience in promoting self -management on patients LTC

Qualification and Professional Training

Essential

• oNVQ level 3 Health and Social care or equivalent level of knowledge and skills
• oCare Certificate
• oDemonstrate basic numeracy and literacy skills
• oGood record keeping
• oPhlebotomy trained or willing to work towards
• oWillingness to undertake cannulation if necessary

Skills and Abilities

Essential

• oPatient focused
• oGood communication and interpersonal skills
• oCapable of dealing with sensitive and distressing situations
• oAble to use initiative
• oBasic IT skills
• oCommitted to continued education and personnel development.
• oCommitted to achieving the best possible standards of care
• oCar driver

Other

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values.
• oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Personal Qualities

Essential

• oAbility to work in a team
• oMotivated and enthusiastic
• oApproachable
• oAdaptable
• oDemonstrable commitment to role
• oGood attendance record
• oSelf motivated
• oAble to prioritise
• oSeeks out opportunities for own professional development
• oAble to use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)