Resourcing Team Leader

George Eliot Hospital NHS Trust

Information:

This job is now closed

Job summary

Resourcing Team Leader

37.5 hours per week

Salary: £28,407 - £34,581 per annum

Closing Date: 19th February 2024

Interview Dates: 27th February 2024

This role requires a highly operational individual who has experience of medical recruitment, managing or supervising a team and working within a fast paced in house recruitment service. The role will support a fair and inclusive service for all whilst ensuring that KPIs, NHS Standards and Trust policies are complied with.

The role will include:

  • Managing and supervising the domestic and international recruitment processes to support safer staffing
  • Identifying, delivering and implementing innovative solutions to promote George Eliot Hospital as an Employer of Choice to attract applicants for the future workforce pipeline.
  • Advising, coaching and managing the Resourcing team, creating an environment through which the team continuously improve and strive to provide an excellent service.

The role requires the successful candidate to be able to work onsite in Nuneaton, Warwickshire

Main duties of the job

These are exciting times as the resourcing service grows at George Eliot Hospital NHS Trust, and the role of Team Leader provides a real opportunity for the resourcing team to 'be' the difference.

As the team-leader you will be integral in making sure that recruitment services are safe, compliant and delivered to the highest standards within prescribed timeframes.

You will need strong interpersonal skills to develop and maintain positive working relations with key stakeholders along with personal drive to continually improve services. Demonstrable on-the- job leadership experience to create and foster team unity, trust and commitment is essential.

You will need to be able to demonstrate experience of people management, having challenging conversations and developing others

Experience within recruitment in a healthcare setting will support you in recognising opportunities for innovation and streamlining NHS processes

About us

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Compressed hours

Reference number

230-26954462-CORP-C

Job locations

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Job description

Job responsibilities

To lead on providing a timely, compliant and customer focused end to end recruitment process, with particular focus on Medical roles.

To be the lead for the Trusts preferred applicant tracking system; attending training and network events as appropriate, communicating notices, sharing best practice and new developments to the wider work-force. Providing training and guidance on the use of the system to recruiting managers as required.

Work closely with recruiting managers to ensure that all documentation meets the organisation standards in respect of job descriptions, person specifications and adverts, prior to publication.

To meet regularly with recruiting managers to understand resourcing requirements and problems; actively proposing solutions.

Develop and update systems and procedures; creating process maps, guides and standard operating procedures for use by the team and other key stakeholders as necessary.

Work with the team to capture and report on Time to Hire activity against the Trust KPI Target of 45 working days; producing monthly reports to Identify and act upon areas of concern and under-achievement; raising concerns with the Resourcing Lead when appropriate.

Participate on interview panels and interview decision making as required. Act as a best practice advisor to panels, ensuring interviews are carried out appropriately and professionally in line with trust policies.

Provide professional and sound advice on immigration status and checking procedures; processing certificate of sponsorships, visa extensions and work permits as appropriate in accordance with Home Office and Government Statutory Guidance.

Process and certify payments for certificate of sponsorships and immigration skill charges; recording and monitoring spend is within monthly budget allocation.

Conduct regular audits of recruitment activities to ensure NHS employment standards are adhered to; preparing reports using excel and word as appropriate. Support the Resourcing

Lead to develop or amend processes and systems to improve data quality and service delivery.

Maintain the DBS application administration system ensuring that applications are submitted and DBS checks received, escalating any issues arising from the check in line with Trust

Ensure new starter survey feed-back is captured, analysed and acted on monthly to continually improve the candidate experience.

Contribute to the development and ongoing maintenance of the Recruitment internet/Intranet pages.

Manage recruitment projects which support the Trusts overall Recruitment and Retention Strategy.

Support with the delivery of trust wide training on recruitment and selection; developing and reviewing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

Manage, coach and support the Resourcing team, agreeing and monitoring objectives, ensuring the delivery of an effective, efficient and responsive high quality service.

To be a first point of escalation for applicant queries/concerns in connection with the recruitment process

Responsible for ensuring that all recruitment is carried out in line with equality standards and applicants are not subject to discrimination directly or indirectly through recruitment processes and procedures.

Work closely with the Resourcing team to ensure junior doctor rotations are co-ordinated within timescale; ensuring NHS employment standards compliance and contract issue is in line with national terms and conditions.

Payroll

Determine starting salaries in accordance with national terms and conditions.

Ensure new starter information is managed within agreed timescales and is accurate and complete to facilitate ESR input.

Act as contact for complex/sensitive/contentious pay queries and complaints ensuring investigation and resolution with reference to terms and conditions and exceptionally, where necessary, senior People and Workforce colleagues.

Review and propose changes to payroll new starter and other transactional processes as part of the overall improvement process.

Responsibility for authorising attendance and changes on the EASY and ESR systems.

General

In line with the NHS Job Evaluation Scheme, participate on job matching panels.

Contribute to the development and review of Trust People and Workforce Policies and Procedures.

Prepare responses to recruitment based Freedom of Information Requests.

Undertake project work as directed to support the Recruitment and Retention Strategy.

To partake in learning and development relevant to the position.

Relationships

Internal All immediate colleagues in the People Directorate, Staff side colleagues, Governance, Communications Team, all staff and managers.

External West Midlands Deanery, Lead Employer, Royal Colleges and Medical Association Allocate, Civica (Trac), Civica (pensions and payroll), Occupational Health, NHS Trusts, Home Office, NHSP, Union representatives, Job Centre Plus, external colleagues in other Trusts, Regulatory/Professional bodies e.g. GMC

Special Requirements

There will be requirements to attend events and meetings outside of normal working hours.

There is a requirement to sit at a desk using a computer for extended periods of time with frequent interruptions.

The role will involve working onsite in Nuneaton, and will also include working at external locations for recruitment events and meetings

Job description

Job responsibilities

To lead on providing a timely, compliant and customer focused end to end recruitment process, with particular focus on Medical roles.

To be the lead for the Trusts preferred applicant tracking system; attending training and network events as appropriate, communicating notices, sharing best practice and new developments to the wider work-force. Providing training and guidance on the use of the system to recruiting managers as required.

Work closely with recruiting managers to ensure that all documentation meets the organisation standards in respect of job descriptions, person specifications and adverts, prior to publication.

To meet regularly with recruiting managers to understand resourcing requirements and problems; actively proposing solutions.

Develop and update systems and procedures; creating process maps, guides and standard operating procedures for use by the team and other key stakeholders as necessary.

Work with the team to capture and report on Time to Hire activity against the Trust KPI Target of 45 working days; producing monthly reports to Identify and act upon areas of concern and under-achievement; raising concerns with the Resourcing Lead when appropriate.

Participate on interview panels and interview decision making as required. Act as a best practice advisor to panels, ensuring interviews are carried out appropriately and professionally in line with trust policies.

Provide professional and sound advice on immigration status and checking procedures; processing certificate of sponsorships, visa extensions and work permits as appropriate in accordance with Home Office and Government Statutory Guidance.

Process and certify payments for certificate of sponsorships and immigration skill charges; recording and monitoring spend is within monthly budget allocation.

Conduct regular audits of recruitment activities to ensure NHS employment standards are adhered to; preparing reports using excel and word as appropriate. Support the Resourcing

Lead to develop or amend processes and systems to improve data quality and service delivery.

Maintain the DBS application administration system ensuring that applications are submitted and DBS checks received, escalating any issues arising from the check in line with Trust

Ensure new starter survey feed-back is captured, analysed and acted on monthly to continually improve the candidate experience.

Contribute to the development and ongoing maintenance of the Recruitment internet/Intranet pages.

Manage recruitment projects which support the Trusts overall Recruitment and Retention Strategy.

Support with the delivery of trust wide training on recruitment and selection; developing and reviewing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

Manage, coach and support the Resourcing team, agreeing and monitoring objectives, ensuring the delivery of an effective, efficient and responsive high quality service.

To be a first point of escalation for applicant queries/concerns in connection with the recruitment process

Responsible for ensuring that all recruitment is carried out in line with equality standards and applicants are not subject to discrimination directly or indirectly through recruitment processes and procedures.

Work closely with the Resourcing team to ensure junior doctor rotations are co-ordinated within timescale; ensuring NHS employment standards compliance and contract issue is in line with national terms and conditions.

Payroll

Determine starting salaries in accordance with national terms and conditions.

Ensure new starter information is managed within agreed timescales and is accurate and complete to facilitate ESR input.

Act as contact for complex/sensitive/contentious pay queries and complaints ensuring investigation and resolution with reference to terms and conditions and exceptionally, where necessary, senior People and Workforce colleagues.

Review and propose changes to payroll new starter and other transactional processes as part of the overall improvement process.

Responsibility for authorising attendance and changes on the EASY and ESR systems.

General

In line with the NHS Job Evaluation Scheme, participate on job matching panels.

Contribute to the development and review of Trust People and Workforce Policies and Procedures.

Prepare responses to recruitment based Freedom of Information Requests.

Undertake project work as directed to support the Recruitment and Retention Strategy.

To partake in learning and development relevant to the position.

Relationships

Internal All immediate colleagues in the People Directorate, Staff side colleagues, Governance, Communications Team, all staff and managers.

External West Midlands Deanery, Lead Employer, Royal Colleges and Medical Association Allocate, Civica (Trac), Civica (pensions and payroll), Occupational Health, NHS Trusts, Home Office, NHSP, Union representatives, Job Centre Plus, external colleagues in other Trusts, Regulatory/Professional bodies e.g. GMC

Special Requirements

There will be requirements to attend events and meetings outside of normal working hours.

There is a requirement to sit at a desk using a computer for extended periods of time with frequent interruptions.

The role will involve working onsite in Nuneaton, and will also include working at external locations for recruitment events and meetings

Person Specification

Qualification and Professional Training

Essential

  • Educated to degree level in relevant subject or equivalent relevant experience
  • Evidence of continued professional development

Skills and Abilities

Essential

  • Proficient in the use of Microsoft Office including Word, Excel, Power point and Outlook to competently compose letters, reports, excel spreadsheets/charts, presentations and data input often within tight time frames

Experience and Knowledge

Essential

  • Demonstrable experience of working in recruitment delivering high volume end to end recruitment campaigns and supporting managers to develop and implement plans.
  • Comprehensive knowledge and understanding of pre-employment checks and UKBA requirements; sufficient to be a point of escalation for resolution of queries and concerns.
  • Experience of using 'Trac' (Applicant tracking system)
  • Experience of using computerised and web based HR information systems, e.g. ESR, DBS, NHS Jobs and website maintenance.
  • Previous Supervisory experience.

Desirable

  • Previous knowledge of AFC and Medical and Dental Terms and Conditions of employment
Person Specification

Qualification and Professional Training

Essential

  • Educated to degree level in relevant subject or equivalent relevant experience
  • Evidence of continued professional development

Skills and Abilities

Essential

  • Proficient in the use of Microsoft Office including Word, Excel, Power point and Outlook to competently compose letters, reports, excel spreadsheets/charts, presentations and data input often within tight time frames

Experience and Knowledge

Essential

  • Demonstrable experience of working in recruitment delivering high volume end to end recruitment campaigns and supporting managers to develop and implement plans.
  • Comprehensive knowledge and understanding of pre-employment checks and UKBA requirements; sufficient to be a point of escalation for resolution of queries and concerns.
  • Experience of using 'Trac' (Applicant tracking system)
  • Experience of using computerised and web based HR information systems, e.g. ESR, DBS, NHS Jobs and website maintenance.
  • Previous Supervisory experience.

Desirable

  • Previous knowledge of AFC and Medical and Dental Terms and Conditions of employment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

People & Workforce Business Partner

Sukhy Dhaliwal

sukhy.dhaliwal@geh.nhs.uk

02476153484

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Compressed hours

Reference number

230-26954462-CORP-C

Job locations

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ


Supporting documents

Privacy notice

George Eliot Hospital NHS Trust's privacy notice (opens in a new tab)