Job summary
Job Title-Radiology Administration Manager
Hours per week-37.50
Perm/Fixed Term-Permanent
Salary-£25,147 - £27,596 per annum
Closing Date-1st January 2024
Interview Date-9th January 2024
To organise and manage the administrative and clerical aspects of the Radiology department, which includes line management of the bookings and reception staff.
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
- Manage the appointment system effectively and ensure there is enough staffing capacity to fill all relevant administrative tasks by maintaining an efficient staff rota.
- To be responsible for prioritizing and ensuring all appointments are made for all modalities within the Radiology department and all bookings are completed within standard operating procedures and the RTT which includes liaising with nursing staff and bed managers when booking complex procedures and the admission of the patient is required.
- Undertake continuous monitoring of capacity and demand, reporting significant changes and potential service detriment or improvement, and identify resource implications.
- To relate and communicate with all patients and visitors in a sensitive and empathic manner. To assess the need for and use of appropriate level of tact when dealing with patients with an aggressive manner, cultural/language difficulties and disciplines.
- To be responsible for the operational management and leadership of the clerical, administrative and secretarial staff within the Radiology department.
- To be responsible for conducting first day induction interviews with all new clerical recruits, ensuring staff are informed of standards, policies and procedures.
- To receive and allocate to a senior clerical officer, any student or new radiographer who is required to undertake basic clerical training.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
- Manage the appointment system effectively and ensure there is enough staffing capacity to fill all relevant administrative tasks by maintaining an efficient staff rota.
- To be responsible for prioritizing and ensuring all appointments are made for all modalities within the Radiology department and all bookings are completed within standard operating procedures and the RTT which includes liaising with nursing staff and bed managers when booking complex procedures and the admission of the patient is required.
- Undertake continuous monitoring of capacity and demand, reporting significant changes and potential service detriment or improvement, and identify resource implications.
- To relate and communicate with all patients and visitors in a sensitive and empathic manner. To assess the need for and use of appropriate level of tact when dealing with patients with an aggressive manner, cultural/language difficulties and disciplines.
- To be responsible for the operational management and leadership of the clerical, administrative and secretarial staff within the Radiology department.
- To be responsible for conducting first day induction interviews with all new clerical recruits, ensuring staff are informed of standards, policies and procedures.
- To receive and allocate to a senior clerical officer, any student or new radiographer who is required to undertake basic clerical training.
Job description
Job responsibilities
- Manage the appointment system effectively and ensure there is enough staffing capacity to fill all relevant administrative tasks by maintaining an efficient staff rota.
- To be responsible for prioritizing and ensuring all appointments are made for all modalities within the Radiology department and all bookings are completed within standard operating procedures and the RTT which includes liaising with nursing staff and bed managers when booking complex procedures and the admission of the patient is required.
- Undertake continuous monitoring of capacity and demand, reporting significant changes and potential service detriment or improvement, and identify resource implications.
- To relate and communicate with all patients and visitors in a sensitive and empathic manner. To assess the need for and use of appropriate level of tact when dealing with patients with an aggressive manner, cultural/language difficulties and disciplines.
- To be responsible for the operational management and leadership of the clerical, administrative and secretarial staff within the Radiology department.
- To be responsible for conducting first day induction interviews with all new clerical recruits, ensuring staff are informed of standards, policies and procedures.
- To receive and allocate to a senior clerical officer, any student or new radiographer who is required to undertake basic clerical training.
Person Specification
Essential
Essential
- Experience of a senior administration position
- Experience of managing workload and ability to prioritise
- Experience of supervising
- Decision making and problem solving skills
- Maths and English GCSE grade C or above
- IT qualification or evidence of training/skill
- Minute taking
- Excellent interpersonal and communication skills
- Ability to organize, prioritise and delegate.
- Able to deal calmly and professionally with difficult situations
Desirable
- Knowledge and understanding of national targets and initiatives relating to bookings
- Experience in RIS and PACS systems
- Presentation skills
Person Specification
Essential
Essential
- Experience of a senior administration position
- Experience of managing workload and ability to prioritise
- Experience of supervising
- Decision making and problem solving skills
- Maths and English GCSE grade C or above
- IT qualification or evidence of training/skill
- Minute taking
- Excellent interpersonal and communication skills
- Ability to organize, prioritise and delegate.
- Able to deal calmly and professionally with difficult situations
Desirable
- Knowledge and understanding of national targets and initiatives relating to bookings
- Experience in RIS and PACS systems
- Presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
