Job summary
Job Title-Clinical Support Worker
Hours per week-37.5 Hours per week
Perm/Fixed Term - Permanent
Salary-£22,383- £24,336 per annum
Closing Date: 29th December 2023
Interview Date: 8th January 2024
Developmental role, starting at band 2 and progressing to band 3 on successful completion of competencies.
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
The Clinical Support Worker will function at a higher competency level, than that of other Health Care Support Workers, with responsibility for actively participating as part of the multidisciplinary team within the Pre-operative Assessment Unit. The Clinical Support Worker will be working under the direct supervision of the Senior Nurse within the Pre-operative Assessment Surgical Assessment Unit. The role involves providing direct nursing care to patients, investigations and treatment as determined by patients' individual needs. The role involves participating and running patient facing clinics and virtual consultations with patients, and ensuring the relevant referrals are made once information is gathered from the patient's my pre-operative online questionnaire and trained nurses' assessment.
If competencies are not met then the post will not progress to a band 3 and will remain as a band 2.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
Main duties and Responsibilities
- Assist in the care of patients each shift under the supervision of a registered nurse delivering personal and clinical care.
- Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
- Document care in patients records and ensure countersigned by a registered nurse.
- To use accurate, clear and concise documentation written or electronically.
- Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service
- Within the remit of your role and under supervision contribute to the planning and completion of holistic assessment.
- Liaise and work with all members of the multi-disciplinary team understanding their roles.
- Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
- Maintain all aspects of confidentiality regarding patients, relatives and colleagues.
- Have a responsibility for the tidiness and promoting cleanliness of patient areas, including equipment, assessment rooms, storerooms, and take appropriate care of furniture.
- Ensure patient trolleys, examination couches are properly cleaned between patient use.
Clinical
With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following: -
- To undertake, record, document and report the following as appropriate to the clinical area:
- Temperature, pulse, blood pressure, respiratory rate and oxygen saturations
- Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner.
- Patientrack Blood sugar recordings obtained by capillary sampling.
- To ensure the appropriate monitoring of fluid balance charts.
- Removal of urinal catheters and collection of specimens
- Venepuncture
- Cannulation
- ECG
Communication Skills
- To work as a member of the pre-operative assessment team, establishing effective communication across the multi-disciplinary team and wards and departments across the Trust and with patient and carers
- To establish professional relationships with patient and carers, communicating in ways which respect views, beliefs and culture and being aware of own response to distressing circumstances.
- To report to the senior nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
- To act as a patient advocate.
- To have an awareness of triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.
Education, Training and Information:
- To maintain professional standards in agreed range of clinical and non-clinical activities specific to the Surgical Assessment Unit, maintaining and updating skills and knowledge as per Trust policy
- To work at all times within the boundaries of competence, at no time undertaking activities that have not been previously agreed
- To be aware of own individual learning needs and seek appropriate support
- To participate in the appraisal process
- To keep up to date with Statutory and mandatory training (CSFT)
Administration Support:
- To access and obtain the results of patient investigations i.e. hematology and biochemistry
- To be responsible for specific audit activity as agreed with the Surgical Assessment Manager including personal identifiable data i.e. patient satisfaction questionnaires, venous access audits
- To ensure that patients are booked and discharged appropriately onto the Lorenzo system in the absence of admin support.
- To assist the tracking of patient records
- To add alerts onto Lorenzo
- To keep up to date records of referrals that have been made to other departments/ voluntary sectors
- To maintain records and update accurately following telephone calls to patients in regard to confirming that they still want their operation to go ahead.
Job description
Job responsibilities
Main duties and Responsibilities
- Assist in the care of patients each shift under the supervision of a registered nurse delivering personal and clinical care.
- Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
- Document care in patients records and ensure countersigned by a registered nurse.
- To use accurate, clear and concise documentation written or electronically.
- Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service
- Within the remit of your role and under supervision contribute to the planning and completion of holistic assessment.
- Liaise and work with all members of the multi-disciplinary team understanding their roles.
- Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
- Maintain all aspects of confidentiality regarding patients, relatives and colleagues.
- Have a responsibility for the tidiness and promoting cleanliness of patient areas, including equipment, assessment rooms, storerooms, and take appropriate care of furniture.
- Ensure patient trolleys, examination couches are properly cleaned between patient use.
Clinical
With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following: -
- To undertake, record, document and report the following as appropriate to the clinical area:
- Temperature, pulse, blood pressure, respiratory rate and oxygen saturations
- Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner.
- Patientrack Blood sugar recordings obtained by capillary sampling.
- To ensure the appropriate monitoring of fluid balance charts.
- Removal of urinal catheters and collection of specimens
- Venepuncture
- Cannulation
- ECG
Communication Skills
- To work as a member of the pre-operative assessment team, establishing effective communication across the multi-disciplinary team and wards and departments across the Trust and with patient and carers
- To establish professional relationships with patient and carers, communicating in ways which respect views, beliefs and culture and being aware of own response to distressing circumstances.
- To report to the senior nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
- To act as a patient advocate.
- To have an awareness of triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.
Education, Training and Information:
- To maintain professional standards in agreed range of clinical and non-clinical activities specific to the Surgical Assessment Unit, maintaining and updating skills and knowledge as per Trust policy
- To work at all times within the boundaries of competence, at no time undertaking activities that have not been previously agreed
- To be aware of own individual learning needs and seek appropriate support
- To participate in the appraisal process
- To keep up to date with Statutory and mandatory training (CSFT)
Administration Support:
- To access and obtain the results of patient investigations i.e. hematology and biochemistry
- To be responsible for specific audit activity as agreed with the Surgical Assessment Manager including personal identifiable data i.e. patient satisfaction questionnaires, venous access audits
- To ensure that patients are booked and discharged appropriately onto the Lorenzo system in the absence of admin support.
- To assist the tracking of patient records
- To add alerts onto Lorenzo
- To keep up to date records of referrals that have been made to other departments/ voluntary sectors
- To maintain records and update accurately following telephone calls to patients in regard to confirming that they still want their operation to go ahead.
Person Specification
Experience and Knowledge
Essential
- o18 months experience in acute care / hospital setting
- Experience of working in more than one area/discipline within the clinical environment/setting
- Understanding of basic physiology, e.g. normal vital signs, fluid balance nutritional requirements etc.
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- oKnowledge and experience of providing person centred care
- oKnowledge and understanding of the 6C's of nursing
- oUnderstand the physiological, psychological and social needs of patients and their families
Qualification and Professional Training
Essential
- oCare Certificate
- oGCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- oGCSE English Grades A-C, Levels 4-9, Functional Skills Level 2
- oNVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Desirable
Skills and Abilities
Essential
- oIT Skills - can use computer, email, word
- oAble to perform a range of clinical skills / competencies
- oKnowledge and understanding of Trusts EXCEL values and Compact Agreement
- oGood written and verbal communication skills
Desirable
- oKnowledge of Lorenzo
- oCannulation/Venepuncture/ECG
Personal Qualities
Essential
- oWork in line with Trusts ExCEL values and compact agreement
- oAn insight into how to evaluate own strengths and development needs
- oAble to work on own initiative
- oCommitted to delivering high standards of patient care
- oDemonstrates a professional and positive attitude
- oAble to be flexible and adaptable within the team
- oFriendly, open and empathetic
- oReliable
- oEnthusiastic, Self-motivated and responsive to change
- oEvidence of time management skills and ability to prioritise
Other
Essential
- oAbility to assist patients to move using appropriate aids
- oAbility to handle and manoeuvre equipment and beds on a daily basis
- Working Monday to Friday with some Flexible working weekends and nights
- oDBS/ occupational health checks required
Trust values
Essential
- Effective open communication
- Excellence and safety in all that we do
- Challenge but support
- Expect respect and dignity
- Local healthcare that inspires confidence
Person Specification
Experience and Knowledge
Essential
- o18 months experience in acute care / hospital setting
- Experience of working in more than one area/discipline within the clinical environment/setting
- Understanding of basic physiology, e.g. normal vital signs, fluid balance nutritional requirements etc.
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- oKnowledge and experience of providing person centred care
- oKnowledge and understanding of the 6C's of nursing
- oUnderstand the physiological, psychological and social needs of patients and their families
Qualification and Professional Training
Essential
- oCare Certificate
- oGCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- oGCSE English Grades A-C, Levels 4-9, Functional Skills Level 2
- oNVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Desirable
Skills and Abilities
Essential
- oIT Skills - can use computer, email, word
- oAble to perform a range of clinical skills / competencies
- oKnowledge and understanding of Trusts EXCEL values and Compact Agreement
- oGood written and verbal communication skills
Desirable
- oKnowledge of Lorenzo
- oCannulation/Venepuncture/ECG
Personal Qualities
Essential
- oWork in line with Trusts ExCEL values and compact agreement
- oAn insight into how to evaluate own strengths and development needs
- oAble to work on own initiative
- oCommitted to delivering high standards of patient care
- oDemonstrates a professional and positive attitude
- oAble to be flexible and adaptable within the team
- oFriendly, open and empathetic
- oReliable
- oEnthusiastic, Self-motivated and responsive to change
- oEvidence of time management skills and ability to prioritise
Other
Essential
- oAbility to assist patients to move using appropriate aids
- oAbility to handle and manoeuvre equipment and beds on a daily basis
- Working Monday to Friday with some Flexible working weekends and nights
- oDBS/ occupational health checks required
Trust values
Essential
- Effective open communication
- Excellence and safety in all that we do
- Challenge but support
- Expect respect and dignity
- Local healthcare that inspires confidence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
