Job summary
Head of Patient Safety & Risk Management
37.5 hours per week - Permanent
£50,952 to £57,349 per annum
Closing date: 24/11/2023
Interview date: 05/12/2023
Please see attached job description and person specification for full details of roles and responsibilities.
The post holder will lead, coordinate and implement the NHS Patient Safety Incident Response Framework (PSIRF) and risk management approach, providing risk oversight and promoting a positive and supportiverisk management culture.The Head of Patient Safety & Risk Management will lead on building and embedding a corporate risk management framework. Working with directorates to review and challenge risk mitigation and provideappropriate assurance reports to the Executive Team and Board.
Main duties of the job
- Strong proven leadership skills required to manage our Patient Safety & Risk Management Team Patient Safety Response Team, ensuring high standard reports are delivered and actions are generated.
- Support the review, design, and delivery of training and education programmes to support our Patient Safety Incident Response, Risk Management, Duty of Candour etc.
- Prepare and deliver teaching and presentation materials, relating to Quality, Patient Safety and Risk to meet the needs of staff across the organisation.
- Contribute to patient safety and quality groups to influence and contribute to learning and improvements in patient safety.
- Ensure effective reporting and analysis of patient safety incidents that includes Patient Safety Strategy implementation and progress, thematic reviews, triangulated data analysis reporting to the Board and tracking of investigations and outcome briefings.
- Contributes to the Trust's Quality Account and to the Trust's statement on assurance.
- To lead a systematic approach to learning from incidents and support a Just Culture.
- To ensure that high quality patient safety and risk management is embedded and continually develop a positive, open and honest, supportive risk management culture throughout the Trust.
- To lead on the implementation of the Trust Risk Management Strategy, including specific steps to develop organisational risk maturity.
About us
We are working in exciting times as we strive to achieve excellence and meet the standards set out in the National Patient Safety Strategy including the launch of the Patient Safety Incident Response Framework (PSIRF). As the Head of Patient Safety and Risk Management, you will be an integral member of the leadership team in Quality Governance; leading a team of Directorate Governance Co-Ordinator's to drive improvements in quality and safety. The successful postholder will also be responsible for leading the implementation of PSIRF across the Trust and play a key role in transforming patient safety into a dynamic, evolving process that supports a learning culture that is open and just. You will be the lead Patient Safety Specialist for the Trust providing expert advice and opinion. You will also be responsible for leading and managing the corporate risk management framework. Please see attached job description and person specification for full details of roles and responsibilities. We are looking for a leader with proven leadership and management skills, with a strong sense of initiative, problem solving abilities, extensive knowledge and understanding of patient safety and quality national standards with in depth understanding of improvement methodologies. Proactive working and engagement with internal and external stakeholders is required.
Job description
Job responsibilities
Purpose
The post holder will lead, coordinate and implement the NHS Patient Safety Incident Response Framework(PSIRF) and risk management approach, providing risk oversight and promoting a positive and supportiverisk management culture.The Head of Patient Safety & Risk Management will lead on building and embedding a corporate risk management framework. Working with directorates to review and challenge risk mitigation and provideappropriate assurance reports to the Executive Team and Board.
Patient Safety & Risk Management
- Strong proven leadership skills required to manage our Patient Safety & Risk Management Team Patient Safety Response Team, ensuring high standard reports are delivered and actions are generated.
- Facilitate, in conjunction with Directorate Management Teams, specialty departmental risk assessment processes and to ensure that the risk registers are effectively populated to enable analysis and identification of trends and actions arising, and to monitor on a regular basis to ensure that risks are controlled.
- Support the review, design, and delivery of training and education programmes to support our Patient Safety Incident Response, Risk Management, Duty of Candour etc.
- Prepare and deliver teaching and presentation materials, relating to Quality, Patient Safety and Risk to meet the needs of staff across the organisation.
- Contribute to patient safety and quality groups to influence and contribute to learning and improvements in patient safety.
- Ensure effective reporting and analysis of patient safety incidents that includes Patient Safety Strategy implementation and progress, thematic reviews, triangulated data analysis reporting to the Board and tracking of investigations and outcome briefings.
- Contributes to the Trusts Quality Account and to the Trusts statement on assurance.
- To lead a systematic approach to learning from incidents and support a Just Culture.
- To ensure that high quality patient safety and risk management is embedded and continually develop a positive, open and honest, supportive risk management culture throughout the Trust.
- To lead on the implementation of the Trust Risk Management Strategy, including specific steps to develop organisational risk maturity.
- To ensure an appropriate system and organisational structure is in place for identification, assessment and control of key risks
- To manage the Trusts Corporate & local Risk Registers and ensure an effective interface with the Board Assurance Framework
- To be a source of expert patient safety and risk knowledge, providing professional advice for Executives, Senior Managers and staff at all levels
- Work closely with the Datix lead to develop patient safety dashboards ensuring analysis and presentation of patient safety/risk management information and trend data to support action and learning as part of PSIRF development and implementation.
- Ensure reporting to external stakeholders is effective and timely and effective.
- Support the delivery of the Trusts risk, quality, and patient safety agenda
- To ensure that the interface between trust and directorate risk management structures work effectively via governance co-ordinators.
- To facilitate the Executive Risk Committee
- To provide high quality patient safety and risk management reports for Trust Board and Committees detailing the risk management performance of the trust with clear escalation of inadequate risk management
- Develop and improve the Directorate Risk Register reports to better support the process of monthly review at Directorate Governance meetings.
- Provide advice and support to the Directorate Management teams to ensure the Directorate Governance meetings fulfil their obligations to discuss, manage and review all aspects of patient safety and risk on a monthly basis and escalate to Executive Risk Committee as appropriate.
- To represent the Trust at local/regional level for patient safety and risk management, developing partnerships and sharing best practice to integrate this within the working of the organisation.
Governance
- To develop and maintain systems within the Trust to ensure that patient safety/risk policies and procedures and CAS alerts are circulated promptly and appropriately, requirements implemented,monitored and assurance provided to the Quality Assurance Committee.
- To ensure that the Trust is fully compliant with Regulation 20 of the Health and Social Care Act (2008)Duty of Candour.
- To regularly carry out audits/surveys to support service improvements, and support Trust-wide auditsas required
Incident Management
- Liaises with the Integrated Care Board in relation to updating progress against Patient SafetyInvestigations and actions, providing updates as requested and updating progress on the internal andexternal systems in line with policy
- To ensure that structures and systems are in place so that all incidents are reported, reviewed,investigated and learning fed back in a timely manner in accordance with Trust policy.
- To ensure that all Serious Incidents are reported internally and externally in line with the NationalFramework.
- To support investigations for Serious Incidents within the Trust, using PSRIF methodology to ensurethat actions are identified, implemented, monitored and quality improvements initiated.
- To undertake the scrutiny of hot debrief and after action review reports for both internal and externalinvestigations ensuring that all causes and learning points are identified, recommendations andactions plans are appropriate and address the issues raised.
- To facilitate the Serious Incident Group (SIG). Ensuring timely circulation of agendas, minutes anddebrief reports and ensuring attendance of debrief leads to present their reports
- To develop and manage systems for the tracking of internal and external incident investigations.
- To facilitate a culture of learning and improvement from incidents and Serious Incidents across theTrust.
- Acting as an authorised signatory for the team (financial responsibility).
- Ensure the Patient Safety & Risk Management Team receive annual appraisals and their performanceis managed according to Trust policies.
- Provide strong, effective and appropriate leadership style that engages the team and ensures that theTrust vision and direction of travel is clear.
- To ensure that all staff adhere to Trust policies and procedures at all times. This includes staffcompliance of all health and safety policies and the General Data Protection Regulation (GDPR) (EU)2016/679.
- On call duties may be required
Communication & Relationships
- Strong proven leader and management skills required to lead the Patient Safety & Risk Management Team, ensuring high standard reports are delivered and actions are generated.
- To use highly developed leadership and influencing skills to involve and motivate colleagues across directorates and corporate teams to support them to deliver their patient safety and risk managementresponsibilities.
- To establish and maintain effective relationships and communication with colleagues in corporate and clinical teams/services to deliver the on - going development of Trust risk management system and develop the capability of the organisation in relation to managing risk.
- Develop and maintain effective links with relevant regulatory bodies and external stakeholders to ensure the Trust complies with best practice guidance and requirements
Job description
Job responsibilities
Purpose
The post holder will lead, coordinate and implement the NHS Patient Safety Incident Response Framework(PSIRF) and risk management approach, providing risk oversight and promoting a positive and supportiverisk management culture.The Head of Patient Safety & Risk Management will lead on building and embedding a corporate risk management framework. Working with directorates to review and challenge risk mitigation and provideappropriate assurance reports to the Executive Team and Board.
Patient Safety & Risk Management
- Strong proven leadership skills required to manage our Patient Safety & Risk Management Team Patient Safety Response Team, ensuring high standard reports are delivered and actions are generated.
- Facilitate, in conjunction with Directorate Management Teams, specialty departmental risk assessment processes and to ensure that the risk registers are effectively populated to enable analysis and identification of trends and actions arising, and to monitor on a regular basis to ensure that risks are controlled.
- Support the review, design, and delivery of training and education programmes to support our Patient Safety Incident Response, Risk Management, Duty of Candour etc.
- Prepare and deliver teaching and presentation materials, relating to Quality, Patient Safety and Risk to meet the needs of staff across the organisation.
- Contribute to patient safety and quality groups to influence and contribute to learning and improvements in patient safety.
- Ensure effective reporting and analysis of patient safety incidents that includes Patient Safety Strategy implementation and progress, thematic reviews, triangulated data analysis reporting to the Board and tracking of investigations and outcome briefings.
- Contributes to the Trusts Quality Account and to the Trusts statement on assurance.
- To lead a systematic approach to learning from incidents and support a Just Culture.
- To ensure that high quality patient safety and risk management is embedded and continually develop a positive, open and honest, supportive risk management culture throughout the Trust.
- To lead on the implementation of the Trust Risk Management Strategy, including specific steps to develop organisational risk maturity.
- To ensure an appropriate system and organisational structure is in place for identification, assessment and control of key risks
- To manage the Trusts Corporate & local Risk Registers and ensure an effective interface with the Board Assurance Framework
- To be a source of expert patient safety and risk knowledge, providing professional advice for Executives, Senior Managers and staff at all levels
- Work closely with the Datix lead to develop patient safety dashboards ensuring analysis and presentation of patient safety/risk management information and trend data to support action and learning as part of PSIRF development and implementation.
- Ensure reporting to external stakeholders is effective and timely and effective.
- Support the delivery of the Trusts risk, quality, and patient safety agenda
- To ensure that the interface between trust and directorate risk management structures work effectively via governance co-ordinators.
- To facilitate the Executive Risk Committee
- To provide high quality patient safety and risk management reports for Trust Board and Committees detailing the risk management performance of the trust with clear escalation of inadequate risk management
- Develop and improve the Directorate Risk Register reports to better support the process of monthly review at Directorate Governance meetings.
- Provide advice and support to the Directorate Management teams to ensure the Directorate Governance meetings fulfil their obligations to discuss, manage and review all aspects of patient safety and risk on a monthly basis and escalate to Executive Risk Committee as appropriate.
- To represent the Trust at local/regional level for patient safety and risk management, developing partnerships and sharing best practice to integrate this within the working of the organisation.
Governance
- To develop and maintain systems within the Trust to ensure that patient safety/risk policies and procedures and CAS alerts are circulated promptly and appropriately, requirements implemented,monitored and assurance provided to the Quality Assurance Committee.
- To ensure that the Trust is fully compliant with Regulation 20 of the Health and Social Care Act (2008)Duty of Candour.
- To regularly carry out audits/surveys to support service improvements, and support Trust-wide auditsas required
Incident Management
- Liaises with the Integrated Care Board in relation to updating progress against Patient SafetyInvestigations and actions, providing updates as requested and updating progress on the internal andexternal systems in line with policy
- To ensure that structures and systems are in place so that all incidents are reported, reviewed,investigated and learning fed back in a timely manner in accordance with Trust policy.
- To ensure that all Serious Incidents are reported internally and externally in line with the NationalFramework.
- To support investigations for Serious Incidents within the Trust, using PSRIF methodology to ensurethat actions are identified, implemented, monitored and quality improvements initiated.
- To undertake the scrutiny of hot debrief and after action review reports for both internal and externalinvestigations ensuring that all causes and learning points are identified, recommendations andactions plans are appropriate and address the issues raised.
- To facilitate the Serious Incident Group (SIG). Ensuring timely circulation of agendas, minutes anddebrief reports and ensuring attendance of debrief leads to present their reports
- To develop and manage systems for the tracking of internal and external incident investigations.
- To facilitate a culture of learning and improvement from incidents and Serious Incidents across theTrust.
- Acting as an authorised signatory for the team (financial responsibility).
- Ensure the Patient Safety & Risk Management Team receive annual appraisals and their performanceis managed according to Trust policies.
- Provide strong, effective and appropriate leadership style that engages the team and ensures that theTrust vision and direction of travel is clear.
- To ensure that all staff adhere to Trust policies and procedures at all times. This includes staffcompliance of all health and safety policies and the General Data Protection Regulation (GDPR) (EU)2016/679.
- On call duties may be required
Communication & Relationships
- Strong proven leader and management skills required to lead the Patient Safety & Risk Management Team, ensuring high standard reports are delivered and actions are generated.
- To use highly developed leadership and influencing skills to involve and motivate colleagues across directorates and corporate teams to support them to deliver their patient safety and risk managementresponsibilities.
- To establish and maintain effective relationships and communication with colleagues in corporate and clinical teams/services to deliver the on - going development of Trust risk management system and develop the capability of the organisation in relation to managing risk.
- Develop and maintain effective links with relevant regulatory bodies and external stakeholders to ensure the Trust complies with best practice guidance and requirements
Person Specification
Experience and Knowledge
Essential
- Strong proven Leadership Skills
- Proven experience of managing and motivating teams and supporting others in overcoming barriers to understanding
- Successful track record and patient safety and risk management experience at a senior manager level
- Good understanding of current governance and NHS strategy and policy in respect of clinical and non-clinical risk management and governance
- Excellent record of sound leadership in a complex organisation
- Sound understanding of the design and implementation of governance and PSIRF processes/systems
- Experience of clinical quality systems and devising, introducing, implementing, developing and reviewing assurance systems across clinical areas
- Experience and/or knowledge of current best practice across the public sector for PSIRF/risk management governance and internal controls
- High level of literacy, reporting, presentation skills and delivering training
Desirable
Qualification(s) and Professional Training
Essential
- Educated to degree level or equivalent level of experience working at a senior level in specialist area
- Sustained record of continued professional development
- Extensive knowledge of specialist area, acquired through postgraduate diploma or equivalent experience or training plus further specialist knowledge or experience to Master's level
Skills and Abilities
Essential
- Strong influencing and negotiating skills in a challenging environment
- Ability to develop effective relationships with a range of stakeholders internally and externally
- Strong verbal and numerical reasoning skills
- Ability to cope with rapid, sustained change and competing demands, managing priorities within tight timescales
- A strong leader with personal and professional credibility
- Confident and able to inspire confidence in others
- Innovative and imaginative
- Data analysis and interpretation skills
- Development and use of information systems to support change
- Strong communications skills including report writing and presenting information
- Be able to devise project plans and work programmes.
Personal Qualities
Essential
- Strong sense of integrity
- Resilient and tenacious
- Must be able to demonstrate behaviours consistent with the Trust's values
Other
Essential
- On call duties may be required
Person Specification
Experience and Knowledge
Essential
- Strong proven Leadership Skills
- Proven experience of managing and motivating teams and supporting others in overcoming barriers to understanding
- Successful track record and patient safety and risk management experience at a senior manager level
- Good understanding of current governance and NHS strategy and policy in respect of clinical and non-clinical risk management and governance
- Excellent record of sound leadership in a complex organisation
- Sound understanding of the design and implementation of governance and PSIRF processes/systems
- Experience of clinical quality systems and devising, introducing, implementing, developing and reviewing assurance systems across clinical areas
- Experience and/or knowledge of current best practice across the public sector for PSIRF/risk management governance and internal controls
- High level of literacy, reporting, presentation skills and delivering training
Desirable
Qualification(s) and Professional Training
Essential
- Educated to degree level or equivalent level of experience working at a senior level in specialist area
- Sustained record of continued professional development
- Extensive knowledge of specialist area, acquired through postgraduate diploma or equivalent experience or training plus further specialist knowledge or experience to Master's level
Skills and Abilities
Essential
- Strong influencing and negotiating skills in a challenging environment
- Ability to develop effective relationships with a range of stakeholders internally and externally
- Strong verbal and numerical reasoning skills
- Ability to cope with rapid, sustained change and competing demands, managing priorities within tight timescales
- A strong leader with personal and professional credibility
- Confident and able to inspire confidence in others
- Innovative and imaginative
- Data analysis and interpretation skills
- Development and use of information systems to support change
- Strong communications skills including report writing and presenting information
- Be able to devise project plans and work programmes.
Personal Qualities
Essential
- Strong sense of integrity
- Resilient and tenacious
- Must be able to demonstrate behaviours consistent with the Trust's values
Other
Essential
- On call duties may be required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
