Catering Assistant

Job responsibilities

The Role

1. Communicates information with/to colleagues, staff, suppliers, patients and public.
2. To support the wider catering team in the provision of all catering services including covering and supporting other catering roles as required by the needs of the service.
3. Preparation of sandwiches, salads, fruit for the patients/restaurant and hospitality/function services.
4. The service of food in the restaurant, coffee shop, including setting up and clearing down of service area.
5. Cleaning and deep cleaning duties as required within the catering department, including patients crockery, cutlery, service utensils, food boxes, patient trays, flight dishwasher, floors, fridges, freezers and Cook-Chill hold rooms
6. To be responsible for the general cleaning and deep cleaning of the Restaurant, servery area, washing up area, store rooms, function/Hospitality room, servery equipment, coffee machines, crockery, cutlery, tables, and all areas within the Restaurant.
7. To ensure basic food hygiene standards are maintained and breeches are communicated appropriately and in a timely manner, in accordance with the departmental food safety documentation.
8. To record accurate temperatures in line with food preparation and cooking procedures - HACCP
9. To serve and replenish food provided in the restaurant. Cash handling, till operation and to cash up as and when required.
10. To ensure high levels of customer service when performing Front of House duties, ensuring barriers of communication are overcome.
11. To ensure communication with patients, public and staff are responded to in a polite, friendly and courteous manner.
12. Communicate and liaise with staff across the Trust, suppliers and other external organisations.
13. Concentration with using cooking and or cleaning equipment is required occasional/frequent.
14. Be responsible for maintaining a clean and tidy appearance observing good personal hygiene practices.
15. To practise safe handling of chemicals, always following manufacturers instructions and ensuring COSHH regulations are adhered to.
16. To comply with all current Food Hygiene Legislation and attend necessary training to the role.
17. To undertake and gain the level two food hygiene qualification.
18. To observe correct use and care of equipment reporting faults and defects as necessary
19. Attends mandatory training and completes staff surveys and audits as required.
20. Working in hot, humid, cold and noisy kitchen environments.
21. Ensure manual handling is followed when lifting boxes of food items.

Experience and Knowledge

Essential

• Demonstration of previous work experience paid or voluntary
• Dealing with people
• Customer Service and Customer focused awareness
• To have an understanding of the role
• To have an awareness- understanding of confidentiality

Desirable

• Basic computer skills e.g. able to use email
• Awareness of Food Hygiene
• Awareness of COSHH
• Previous experience of working in a hospital/care environment
• Previous experience in catering industry

Qualifications & Training

Essential

• Good standard of general education

Desirable

• GCSE English & Maths A-D grades or equivalent qualifications

Skills and Abilities

Essential

• Must be able to fulfil the physical requirements of the role to include:Manual handling, kneeling, bending, crouching, lifting, repetitive movements. Moving trolleys, beds etc
• Use a variety of equipment
• Good written and verbal communication
• Ability to understand the importance of confidentiality
• Maintain confidentiality of information
• Willingness to learn new skills and apply in workplace
• Accuracy and attention to detail

Personal Qualities

Essential

• oPunctual and reliable
• oUnderstanding of the importance/relevance of good basic hygiene

Desirable

• oFlexible attitude and ability to work as part of a team and on their own.
• oMotivated and enthusiastic
• oAdaptable
• oSelf-motivated

Other

Essential

• oAble to pass Occupational Health Clearance
• oDemonstrates commitment to role.
• oAdheres to dress code.
• oDBS Check

Desirable

• oAbility to work under pressure and to deadlines.
• Flexibility to work the hours required of the post which may include one weekend per month.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).