Imaging Service Manager (Radiology)
George Eliot Hospital NHS Trust
This job is now closed
Job summary
Job Title : Radiology and Imaging Service Manager
Hours per week: 37.5 Hours Per Week (Full time)
Salary: £56,164-£65,262 per annum
Closing Date: 12 October 2022
Interview Date: TBC
We are looking to recruit a highly motivated and innovative leader for our Imaging services department. You will provide clinical, operational and professional leadership for the MRI, CT, Interventional theatre, plain film and ultrasound departments. The successful candidate will possess strong leadership skills, excellent interpersonal skills and proven time management ability. The leadership of the department consists of a governance lead, Deputy Imaging Services Manager along with leads in each modality.
This is a key position for the trust and the post holder will interact with all services within the hospital. To be successful in this post you will need to be able to work independently, is focused and driven towards achieving results while being able to demonstrate a caring, open and compassionate approach to leadership
Main duties of the job
To provide highly specialist advice in the development of the clinical service; planning for change, providing expert opinion as to the configuration of the service and workforce.
Ensuring that the workload is delivered efficiently and effectively and that the highest standards of practice are maintained.
To work as required in the development of the service in line with Trust strategy and local and national guidelines.
To identify opportunities for service improvement and service development which will enable the team to meet the requirements and provision of a faster, more responsive and patient friendly service, within financial constraints.
To utilise analytical methodologies to review service provision in response to changing patterns of demand; this includes evaluating capacity and demand data, waiting time data and planning equipment and workforce provision responsively.
About us
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. #JoinTeamEliot
Date posted
28 September 2022
Pay scheme
Agenda for change
Band
Band 8b
Salary
£56,164 to £65,262 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
230-35441495-MED
Job locations
George Eliot Hospital NHS Trust
College Street
Nuneaton
CV10 7DJ
Job description
Job responsibilities
To provide highly specialist advice in the development of the clinical service; planning for change, providing expert opinion as to the configuration of the service and workforce.
Ensuring that the workload is delivered efficiently and effectively and that the highest standards of practice are maintained.
To work as required in the development of the service in line with Trust strategy and local and national guidelines.
To identify opportunities for service improvement and service development which will enable the team to meet the requirements and provision of a faster, more responsive and patient friendly service, within financial constraints.
To utilise analytical methodologies to review service provision in response to changing patterns of demand; this includes evaluating capacity and demand data, waiting time data and planning equipment and workforce provision responsively.
To be familiar with all aspects of the clinical skills required for each role within the department. Demonstrating expertise in clinical practice and highly specialist knowledge.
To be responsible for the development, update and implementation of protocols, procedures and techniques in conjunction with Radiologists and modality leads, in line with evidence-based advances in practice.
To ensure that team members are appropriately supervised in order to monitor and constantly improve clinical standards of service provision combined with high quality patient care at all times.
To take responsibility for ensuring that staff are trained in new techniques with the introduction of specialist technical developments.
To actively seek out innovative practice and develop department protocols and procedures to improve local service delivery and service delivery to the Trust and external stakeholders. To ensure that all clinical and managerial data is recorded to comply with clinical governance and IR(ME)R.
To ensure the safe use of highly complex and potentially hazardous equipment in the department; to ensure all team members report faults immediately and that external engineers are notified so that equipment is repaired as soon as possible; to oversee the accurate recording of all defects and breakages of equipment, fixtures and fittings.
To be responsible for the maintenance of a safe clean and tidy working environment, particularly to maintain strict infection control procedures and to ensure that all team members do likewise.
To organise workload in line with clinical priorities within the service.
To ensure all staff are aware of best practice and clinical standards required and ensure that these standards are achieved and maintained.
To make short, medium and long-term plans for the deployment, progression, training and support of the workforce.
To line manage modality leads including all aspects of recruitment, appraisal, CPD and performance management.
To assist in the identification, design, planning and procurement of new equipment ensuring positive liaison between all stakeholders during the installation process.
To ensure that safety protocols and Local Rules are in place across all modalities; and as the chair of the Radiation Protection Committee, ensure that all reports and actions are completed in a timely manner.
To approve and book study leave when requested, ensuring this will not adversely affect the workforce levels of the service within the department.
To regularly review the workforce including in relation to variances in service demand to ensure that the correct skill mix is utilised to the benefit of patient care.
To be responsible for supporting the development and provision of a quality control programme, maintenance and monitoring of imaging standards in conjunction with the Radiation Protection Advisor.
To contribute to and inform the contracting process for the purchase and maintenance of the equipment and to monitor the service received.
To act as a principal point of liaison with Estates and Facilities and other support services for the department to ensure that regular maintenance and repairs are carried out.
To be responsible for and accept delegated financial authority for the monitoring, ordering and control of stock and non-stock items and ensure adherence to the Trusts standing orders and other standing financial instructions.
To respond quickly and adapt positively to changes in service, patient and department needs.
To identify service development opportunities paying due regard to financial constraints.
To review all working practices to ensure all resources are used efficiently and to utilise this information to maintain and improve the service.
To communicate and liaise with all departments to negotiate an effective response to conflicting demands.
To take a lead role in clinical governance, audit and risk assessments, ensuring that any changes in practice that are required are embedded.
To negotiate with other departments within the Trust to provide a quality service to patients and clinicians.
To be responsible for ensuring that any accident or injury occurring throughout the department and its associated areas is recorded, reported and followed up with immediate action if required.
To receive and record any complaints and pass on these complaints or resolve them as appropriate, recording any action taken.
To be responsible for ensuring that during the course of work adequate protection is given to self, patients and other team members in line with recommendations laid down in the Local Rules, IRR and IR(ME)R.
To be responsible for the application of the Health and Safety at Work Act within the department and associated areas and to ensure its guidelines are followed.
To be responsible for maintaining and monitoring an effective system of appraisal within the department, meeting Trust requirements and ensuring that all staff have an up to date Personal Development Plan.
To identify, in conjunction with modality leads, training needs, including those allied to service development.
To identify individual skills and strengths and encourage appropriate specialist training to enhance the potential for flexible service delivery.
To commission or investigate complaints and grievances in line with Trust policies as required.
To ensure that there is a system for the maintenance of personnel records of staff within the department
To maintain all associated clinical training records as required by Trust policy and requirements under the Health and Safety at Work Act including all related legislation.
To provide support for all team members engaged in further studies, giving advice and information when required.
To ensure there is a positive environment for Continuous Professional Development within the department, and to support a culture that is encouraging of learning.
To maintain own Continuous Professional Development, and to identify own training needs in conjunction with the directorate General Manager.
To ensure all induction and competency training is documented and in place for all team members.
To ensure that all team members maintain the required mandatory training within recommended timeframes.
To initiate and participate in research and audit.
To communicate with patients, carers and staff, in situations where highly complex information needs to be given, and where there may resistance or barriers to communication.
To ensure interpersonal and communication skills are applied effectively as required, particularly when dealing with hostile or antagonistic circumstances.
To lead on team negotiations, presenting complex information to large numbers of people. Information may often be contentious or deal with emotive subjects and require well developed interpersonal skills.
To disseminate information and take the lead at team meetings sometimes requiring the delivery of unwelcome news.
To lead on negotiations on an individual basis where necessary to overcome obstructions, requiring motivational and negotiating skills to reassure and gain co-operation when subject matters may be sensitive and controversial.
To liaise with other service leads and managers within the Trust to plan and deliver an integrated patient focused approach to care.
To support good working relationships both within and outside of the Trust, including other Trusts, patient representatives, commercial representatives and educational establishments; representing the Radiology service as a whole, as required by the directorate General Manager.
To oversee the introduction of new ways of working managing both opposition and opportunity; to work in collaboration with the modality leads and directorate General Manager on change management.
To communicate effectively with all disciplines within the Trust and external stakeholders such as GPs, and other Referrers giving support and specialist advice where necessary.
Job description
Job responsibilities
To provide highly specialist advice in the development of the clinical service; planning for change, providing expert opinion as to the configuration of the service and workforce.
Ensuring that the workload is delivered efficiently and effectively and that the highest standards of practice are maintained.
To work as required in the development of the service in line with Trust strategy and local and national guidelines.
To identify opportunities for service improvement and service development which will enable the team to meet the requirements and provision of a faster, more responsive and patient friendly service, within financial constraints.
To utilise analytical methodologies to review service provision in response to changing patterns of demand; this includes evaluating capacity and demand data, waiting time data and planning equipment and workforce provision responsively.
To be familiar with all aspects of the clinical skills required for each role within the department. Demonstrating expertise in clinical practice and highly specialist knowledge.
To be responsible for the development, update and implementation of protocols, procedures and techniques in conjunction with Radiologists and modality leads, in line with evidence-based advances in practice.
To ensure that team members are appropriately supervised in order to monitor and constantly improve clinical standards of service provision combined with high quality patient care at all times.
To take responsibility for ensuring that staff are trained in new techniques with the introduction of specialist technical developments.
To actively seek out innovative practice and develop department protocols and procedures to improve local service delivery and service delivery to the Trust and external stakeholders. To ensure that all clinical and managerial data is recorded to comply with clinical governance and IR(ME)R.
To ensure the safe use of highly complex and potentially hazardous equipment in the department; to ensure all team members report faults immediately and that external engineers are notified so that equipment is repaired as soon as possible; to oversee the accurate recording of all defects and breakages of equipment, fixtures and fittings.
To be responsible for the maintenance of a safe clean and tidy working environment, particularly to maintain strict infection control procedures and to ensure that all team members do likewise.
To organise workload in line with clinical priorities within the service.
To ensure all staff are aware of best practice and clinical standards required and ensure that these standards are achieved and maintained.
To make short, medium and long-term plans for the deployment, progression, training and support of the workforce.
To line manage modality leads including all aspects of recruitment, appraisal, CPD and performance management.
To assist in the identification, design, planning and procurement of new equipment ensuring positive liaison between all stakeholders during the installation process.
To ensure that safety protocols and Local Rules are in place across all modalities; and as the chair of the Radiation Protection Committee, ensure that all reports and actions are completed in a timely manner.
To approve and book study leave when requested, ensuring this will not adversely affect the workforce levels of the service within the department.
To regularly review the workforce including in relation to variances in service demand to ensure that the correct skill mix is utilised to the benefit of patient care.
To be responsible for supporting the development and provision of a quality control programme, maintenance and monitoring of imaging standards in conjunction with the Radiation Protection Advisor.
To contribute to and inform the contracting process for the purchase and maintenance of the equipment and to monitor the service received.
To act as a principal point of liaison with Estates and Facilities and other support services for the department to ensure that regular maintenance and repairs are carried out.
To be responsible for and accept delegated financial authority for the monitoring, ordering and control of stock and non-stock items and ensure adherence to the Trusts standing orders and other standing financial instructions.
To respond quickly and adapt positively to changes in service, patient and department needs.
To identify service development opportunities paying due regard to financial constraints.
To review all working practices to ensure all resources are used efficiently and to utilise this information to maintain and improve the service.
To communicate and liaise with all departments to negotiate an effective response to conflicting demands.
To take a lead role in clinical governance, audit and risk assessments, ensuring that any changes in practice that are required are embedded.
To negotiate with other departments within the Trust to provide a quality service to patients and clinicians.
To be responsible for ensuring that any accident or injury occurring throughout the department and its associated areas is recorded, reported and followed up with immediate action if required.
To receive and record any complaints and pass on these complaints or resolve them as appropriate, recording any action taken.
To be responsible for ensuring that during the course of work adequate protection is given to self, patients and other team members in line with recommendations laid down in the Local Rules, IRR and IR(ME)R.
To be responsible for the application of the Health and Safety at Work Act within the department and associated areas and to ensure its guidelines are followed.
To be responsible for maintaining and monitoring an effective system of appraisal within the department, meeting Trust requirements and ensuring that all staff have an up to date Personal Development Plan.
To identify, in conjunction with modality leads, training needs, including those allied to service development.
To identify individual skills and strengths and encourage appropriate specialist training to enhance the potential for flexible service delivery.
To commission or investigate complaints and grievances in line with Trust policies as required.
To ensure that there is a system for the maintenance of personnel records of staff within the department
To maintain all associated clinical training records as required by Trust policy and requirements under the Health and Safety at Work Act including all related legislation.
To provide support for all team members engaged in further studies, giving advice and information when required.
To ensure there is a positive environment for Continuous Professional Development within the department, and to support a culture that is encouraging of learning.
To maintain own Continuous Professional Development, and to identify own training needs in conjunction with the directorate General Manager.
To ensure all induction and competency training is documented and in place for all team members.
To ensure that all team members maintain the required mandatory training within recommended timeframes.
To initiate and participate in research and audit.
To communicate with patients, carers and staff, in situations where highly complex information needs to be given, and where there may resistance or barriers to communication.
To ensure interpersonal and communication skills are applied effectively as required, particularly when dealing with hostile or antagonistic circumstances.
To lead on team negotiations, presenting complex information to large numbers of people. Information may often be contentious or deal with emotive subjects and require well developed interpersonal skills.
To disseminate information and take the lead at team meetings sometimes requiring the delivery of unwelcome news.
To lead on negotiations on an individual basis where necessary to overcome obstructions, requiring motivational and negotiating skills to reassure and gain co-operation when subject matters may be sensitive and controversial.
To liaise with other service leads and managers within the Trust to plan and deliver an integrated patient focused approach to care.
To support good working relationships both within and outside of the Trust, including other Trusts, patient representatives, commercial representatives and educational establishments; representing the Radiology service as a whole, as required by the directorate General Manager.
To oversee the introduction of new ways of working managing both opposition and opportunity; to work in collaboration with the modality leads and directorate General Manager on change management.
To communicate effectively with all disciplines within the Trust and external stakeholders such as GPs, and other Referrers giving support and specialist advice where necessary.
Person Specification
Experience and Knowledge
Essential
- Has a highly developed understanding of the changing NHS environment and its impact on service provision and staff.
- Evidence of effective budget management
- Evidence of managing and multi-disciplinary staff, including training needs, CPD, appraisals, sickness and absence, disciplinary matters.
- Evidence of leadership and accountability for performance management.
- Proven track record of leading and facilitating change in complex situations with a wide cohort of professionals.
- Evidence of effective delivery of high quality, efficient patient care.
- Extensive knowledge of working in an acute setting
- Experience of writing policies, procedures and guidelines.
- Evidence of writing complex business, local delivery and strategic plans within the NHS
- Experience in providing and receiving highly complex, confidential and sensitive information.
- Health and Safety associated with an Imaging Department
- Legislation as applicable to an Imaging Department .
- Evidenced experience of audit and quality assurance management.
Qualification and Professional Training
Essential
- Degree/Qualification in Radiography
- Achievement of Master's qualification in a relevant discipline or equivalent level training / experience
- State registration with Health Care Professions Council (HCPC).
- Evidence of continuing professional development and proficiency in accordance with HCPC guidelines.
- NHS training commensurate with a senior NHS manager; for example interviewing, discipline management, financial management
Skills and Abilties
Essential
- Excellent HR, communication, analytical interpretive, financial and conflict management skills.
- Proven track record as a motivational leader, with the ability to negotiate and provide empathy, reassurance and support.
- Evidence of previous record of collaborative working across a wider health/social care economy.
- Experience in dealing with complex and sensitive issues.
- Ability to make decisions, and implement changes to services, following details analysis, interpretation and synthesis of data and statistics.
- Ability to make decisions in the absence of the full facts, with the presence of conflicting issues.
- Knowledge of computer skills for the use of presentations, reports and statistical analysis e.g. Powerpoint, Excel and Word programmes.
- Excellent presentation skills and the ability to present complex, sensitive and contentious information to large numbers of senior personnel, where there may be barriers to acceptance.
- Confident and highly effective decision-maker in the absence of complete data.
Personal Qualities
Essential
- Self-confidence with excellent communication/negotiating skills
- Possess a flexible , responsible, conscientious and enthusiastic attitude to work
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- Motivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
- Articulate-required to liaise effectively with all staff groups and departments.
- Flexibility - identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Person Specification
Experience and Knowledge
Essential
- Has a highly developed understanding of the changing NHS environment and its impact on service provision and staff.
- Evidence of effective budget management
- Evidence of managing and multi-disciplinary staff, including training needs, CPD, appraisals, sickness and absence, disciplinary matters.
- Evidence of leadership and accountability for performance management.
- Proven track record of leading and facilitating change in complex situations with a wide cohort of professionals.
- Evidence of effective delivery of high quality, efficient patient care.
- Extensive knowledge of working in an acute setting
- Experience of writing policies, procedures and guidelines.
- Evidence of writing complex business, local delivery and strategic plans within the NHS
- Experience in providing and receiving highly complex, confidential and sensitive information.
- Health and Safety associated with an Imaging Department
- Legislation as applicable to an Imaging Department .
- Evidenced experience of audit and quality assurance management.
Qualification and Professional Training
Essential
- Degree/Qualification in Radiography
- Achievement of Master's qualification in a relevant discipline or equivalent level training / experience
- State registration with Health Care Professions Council (HCPC).
- Evidence of continuing professional development and proficiency in accordance with HCPC guidelines.
- NHS training commensurate with a senior NHS manager; for example interviewing, discipline management, financial management
Skills and Abilties
Essential
- Excellent HR, communication, analytical interpretive, financial and conflict management skills.
- Proven track record as a motivational leader, with the ability to negotiate and provide empathy, reassurance and support.
- Evidence of previous record of collaborative working across a wider health/social care economy.
- Experience in dealing with complex and sensitive issues.
- Ability to make decisions, and implement changes to services, following details analysis, interpretation and synthesis of data and statistics.
- Ability to make decisions in the absence of the full facts, with the presence of conflicting issues.
- Knowledge of computer skills for the use of presentations, reports and statistical analysis e.g. Powerpoint, Excel and Word programmes.
- Excellent presentation skills and the ability to present complex, sensitive and contentious information to large numbers of senior personnel, where there may be barriers to acceptance.
- Confident and highly effective decision-maker in the absence of complete data.
Personal Qualities
Essential
- Self-confidence with excellent communication/negotiating skills
- Possess a flexible , responsible, conscientious and enthusiastic attitude to work
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- Motivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
- Articulate-required to liaise effectively with all staff groups and departments.
- Flexibility - identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
George Eliot Hospital NHS Trust
Address
George Eliot Hospital NHS Trust
College Street
Nuneaton
CV10 7DJ
Employer's website
http://www.geh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
George Eliot Hospital NHS Trust
Address
George Eliot Hospital NHS Trust
College Street
Nuneaton
CV10 7DJ
Employer's website
http://www.geh.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Date posted
28 September 2022
Pay scheme
Agenda for change
Band
Band 8b
Salary
£56,164 to £65,262 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
230-35441495-MED
Job locations
George Eliot Hospital NHS Trust
College Street
Nuneaton
CV10 7DJ
Supporting documents
Privacy notice
George Eliot Hospital NHS Trust's privacy notice (opens in a new tab)