Job summary
Knowledge and Library Services Manager
Permanent - 37.5 hours per week
Salary: £40,057 - £45,839 per annum
Closing date: 6th February 2022
Interview Date: 15th February 2022
Main duties of the job
The Knowledge and Library Services Manager is responsible for the delivery of Knowledge and Library Services (KLS) in support of evidence-based practice and knowledge management within George Eliot Hospital NHS Trust (GEH) and South Warwickshire NHS Foundation Trust (SWFT).
The post holder will work with the KLS Lead to ensure that the KLS Team meets the requirements of key stakeholders at GEH and SWFT as well as Health Education England's (HEE) Quality and Improvement Outcomes Framework (QIOF) and successor documents. The post will be based at the Education Centre Library at Warwick Hospital, but will also attend some days a week at the William Harvey Library at the George Eliot Hospital in Nuneaton in order to effectively supervise the whole KLS team.
About us
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
Communication
- Provide and receive complex information in the form of literature searches or service evaluations.
- Contribute to business cases and service development plans for the KLS Team to key stakeholders at GEH, SWFT and HEE.
- Ensure that the KLS offer is effectively communicated to staff and students at GEH and SWFT.
Analytical and judgmental skills
- Analyse and interpret complex facts and situations to ensure the KLS meets the information and knowledge needs of GEH and SWFT staff and students.
- Analyse information resources to decide which ones should be subscribed to or invested in.
- Survey KLS users to judge what services need to be offered.
- Undertake complex literature searches as required, choosing the appropriate strategy and results in consultation with the requestor.
Planning and Organisational tasks
- With the KLS Lead, plan and organize the broad range of the complex activities of the KLS across GEH and SWFT.
- Plan KLS activities to implement the KLS strategic plan in collaboration with Education and Development colleagues and in the light of GEH and SWFT objectives and strategies
- Ensure that the site libraries at GEH and SWFT have sufficient staffing and study resources on a day-to-day basis.
- Ensure that the core KLS services of information skills training, literature searches inter-library loans meet KLS quality standards.
Patient/client care
- Ensure that the patient information leaflets system at GEH is maintained and kept current.
Policy and Service Development
- Manage the KLS in line with the Education Strategy.
- Harmonise KLS services and policies between GEH and SWFT.
- Develop the Knowledge Management offer so that it meets the needs of GEH and SWFT.
Job description
Job responsibilities
Communication
- Provide and receive complex information in the form of literature searches or service evaluations.
- Contribute to business cases and service development plans for the KLS Team to key stakeholders at GEH, SWFT and HEE.
- Ensure that the KLS offer is effectively communicated to staff and students at GEH and SWFT.
Analytical and judgmental skills
- Analyse and interpret complex facts and situations to ensure the KLS meets the information and knowledge needs of GEH and SWFT staff and students.
- Analyse information resources to decide which ones should be subscribed to or invested in.
- Survey KLS users to judge what services need to be offered.
- Undertake complex literature searches as required, choosing the appropriate strategy and results in consultation with the requestor.
Planning and Organisational tasks
- With the KLS Lead, plan and organize the broad range of the complex activities of the KLS across GEH and SWFT.
- Plan KLS activities to implement the KLS strategic plan in collaboration with Education and Development colleagues and in the light of GEH and SWFT objectives and strategies
- Ensure that the site libraries at GEH and SWFT have sufficient staffing and study resources on a day-to-day basis.
- Ensure that the core KLS services of information skills training, literature searches inter-library loans meet KLS quality standards.
Patient/client care
- Ensure that the patient information leaflets system at GEH is maintained and kept current.
Policy and Service Development
- Manage the KLS in line with the Education Strategy.
- Harmonise KLS services and policies between GEH and SWFT.
- Develop the Knowledge Management offer so that it meets the needs of GEH and SWFT.
Person Specification
Qualification and Professional Training
Essential
- Degree or Postgraduate Diploma in Library & Information science or equivalent
Desirable
- Chartered member of CILIP
Experience
Essential
- Experience of working in a professionally qualified post in an NHS or academic library.
- Experience of staff management, budget management, IT and resource management.
- Experience of engaging with NHS staff to implement evidence based practice
Desirable
- Involvement with cross organizational knowledge and library projects such as with HEE.
Skills and Abilities
Essential
- Knowledge of the principles and practice of healthcare libraries, including acquisition, cataloguing, and indexing materials.
- Knowledge of user needs and requirements.
- Knowledge of clinical and evidence-based information sources.
- Demonstrated ability to lead teams and work in teams, to analyse professional and managerial problems and recommend workable solutions, and to organise work effectively and direct personnel.
- Be familiar / skilled in the operation of library management systems.
- Demonstrate the ability to manage pay and non-pay budgets.
- Able to manage a multi-site, multi-Trust KLS.
- Excellent communication skills.
- Excellent interpersonal skills.
- Project management skills.
Desirable
- Critical Appraisal skills.
- Website/intranet management skills.
- Literature searching skills.
Personal Qualities
Essential
- A commitment to CPD.
- Adaptability and Self-motivated with the ability to organise and delegate tasks.
Desirable
- Driving licence / access to car.
Other
Essential
- Ability to frequently concentrate with an unpredictable work pattern.
- Able to handle occasional distressing or emotional circumstances, such as staff performance or disciplinary issues.
Person Specification
Qualification and Professional Training
Essential
- Degree or Postgraduate Diploma in Library & Information science or equivalent
Desirable
- Chartered member of CILIP
Experience
Essential
- Experience of working in a professionally qualified post in an NHS or academic library.
- Experience of staff management, budget management, IT and resource management.
- Experience of engaging with NHS staff to implement evidence based practice
Desirable
- Involvement with cross organizational knowledge and library projects such as with HEE.
Skills and Abilities
Essential
- Knowledge of the principles and practice of healthcare libraries, including acquisition, cataloguing, and indexing materials.
- Knowledge of user needs and requirements.
- Knowledge of clinical and evidence-based information sources.
- Demonstrated ability to lead teams and work in teams, to analyse professional and managerial problems and recommend workable solutions, and to organise work effectively and direct personnel.
- Be familiar / skilled in the operation of library management systems.
- Demonstrate the ability to manage pay and non-pay budgets.
- Able to manage a multi-site, multi-Trust KLS.
- Excellent communication skills.
- Excellent interpersonal skills.
- Project management skills.
Desirable
- Critical Appraisal skills.
- Website/intranet management skills.
- Literature searching skills.
Personal Qualities
Essential
- A commitment to CPD.
- Adaptability and Self-motivated with the ability to organise and delegate tasks.
Desirable
- Driving licence / access to car.
Other
Essential
- Ability to frequently concentrate with an unpredictable work pattern.
- Able to handle occasional distressing or emotional circumstances, such as staff performance or disciplinary issues.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
