Wye Valley NHS Trust

Paediatric Audiology Assistant

The closing date is 19 March 2026

Job summary

You will assist the Clinical Scientist (Audiology) and Senior Audiologists in Audiology clinics, maintaining the child's attention during the hearing assessment. Good communication and interpersonal skills are essential preferably with experience of working with babies and young children.

The successful candidate will carry out basic hearing aid repairs, will be responsible for departmental stock control and will also support the lead administrator with administrative duties.

The post holder will be based at the Children's Hearing Centre however travel to other sites may be required.

Full training will be given to enable the successful applicant to gain the required clinical skills and competencies, attendance at external courses will also be supported. No formal qualifications are required however education to GCSE standard or equivalent is required along with experience of working with young children. Good verbal and written skills are essential for this post.

Main duties of the job

To assist Audiologists in clinic, giving instructions to children and parents and maintaining the attention of the child throughout the hearing assessment.

To promote a professional, welcoming and caring environment, endorsing a family friendly approach to care.

Undertake restocking of clinical rooms and departmental stock control.

Ensure equipment is maintained, cleaned and calibrated on a daily basis.

Performing Otoscopy and Tympanometry under the supervision of a senior member of staff.

To assist in basic hearing aid repairs.

To provide administrative support under the guidance of the lead administrator including distribution of patient reports.

Maintain and update relevant IT systems when appropriate.

To deal with telephone and face to face enquiries.

To maintain up to date knowledge of policies and procedures relevant to the post.

To maintain the DNA 10-day letter system in a timely manner.

To make and change appointments on the patient management system.

To carry out audits under the guidance of a senior member of staff.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Compressed hours

Reference number

229-CS-7833755

Job locations

Childrens Hearing Centre

Ross Road

Hereford

HR2 7RL


Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

  • Diploma or equivalent in Nursery Nursing or equivalent Childcare qualification of experience
  • A good standard of general education to include passes at GCSE in English and Maths
  • Basic IT skills

Desirable

  • Early years communication / Speech and Language award

Skills, Knowledge & Abilities

Essential

  • Completion of an accredited course for basic audiometry and tympanometry
  • Ability to effectively communicate both verbally and non verbally to a wide range of people, face to face, by telephone or in writing
  • Understanding and adherence to the needs of confidentiality
  • The ability to organise and prioritise workloads and meet deadlines
  • Ability to contribute as a Team member, follows SOPs and protocols
  • Ability to work unsupervised and to use own initiative

Desirable

  • Experience of contributing to Audits

Experience

Essential

  • Experience in child health, education, or nursery setting
  • Flexible and adaptable to the needs of the department
  • A positive attitude and ability to act on feedback

Desirable

  • Experience of working with patients with disabilities
  • Knowledge of Children's Hearing Assessment methods
Person Specification

Education & Qualifications

Essential

  • Diploma or equivalent in Nursery Nursing or equivalent Childcare qualification of experience
  • A good standard of general education to include passes at GCSE in English and Maths
  • Basic IT skills

Desirable

  • Early years communication / Speech and Language award

Skills, Knowledge & Abilities

Essential

  • Completion of an accredited course for basic audiometry and tympanometry
  • Ability to effectively communicate both verbally and non verbally to a wide range of people, face to face, by telephone or in writing
  • Understanding and adherence to the needs of confidentiality
  • The ability to organise and prioritise workloads and meet deadlines
  • Ability to contribute as a Team member, follows SOPs and protocols
  • Ability to work unsupervised and to use own initiative

Desirable

  • Experience of contributing to Audits

Experience

Essential

  • Experience in child health, education, or nursery setting
  • Flexible and adaptable to the needs of the department
  • A positive attitude and ability to act on feedback

Desirable

  • Experience of working with patients with disabilities
  • Knowledge of Children's Hearing Assessment methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Childrens Hearing Centre

Ross Road

Hereford

HR2 7RL


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wye Valley NHS Trust

Address

Childrens Hearing Centre

Ross Road

Hereford

HR2 7RL


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Paediatric Audiology

Michelle Little

michelle.little@wvt.nhs.uk

01432349620

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Compressed hours

Reference number

229-CS-7833755

Job locations

Childrens Hearing Centre

Ross Road

Hereford

HR2 7RL


Supporting documents

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