Quality and Safety Administrator – Voluntary Services

Wye Valley NHS Trust

The closing date is 13 April 2025

Job summary

This is an exciting opportunity to join the busy voluntary services team at Wye Valley NHS Trust as an Administrator.

You will play a key role in providing admin support to the voluntary service manager and the active team of volunteers who give their time to support the hospitals.

You will have a friendly and approachable manner as well as great organisational and IT skills.

You will be based at Hereford County hospital.

Main duties of the job

The successful candidate will require excellent organisational skills, demonstrate the ability to work independently and as part of a team and be will to be adaptable and flexible to meet the needs of the voluntary services team.

The role includes day-to-day contact with new and existing volunteers as well as providing admin support for recruitment, rotas and data input.

Previous administration experience in a healthcare environment is desirable but not essential.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

229-COR-7055403

Job locations

Hereford County hospital

Hereford County Hospital

Hereford

HR1 2ER

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

Level 3 or equivalent in Business Administration or equivalent experience
GCSE or equivalent in English and Mathematics

Desirable

IT qualification

Skills, Knowledge & Abilities

Essential

Advanced keyboard skills
Good knowledge of MS Office packages e.g. Word, Excel
Ability to plan and organise
Well-developed communication skills both verbal and written at all levels of an organisation and with outside agencies

Experience

Essential

Previous administrative and clerical experience
Good customer service skills

Desirable

Previous use of information systems e.g. Maxims, Symphony

Person Specification

Education & Qualifications

Essential

Level 3 or equivalent in Business Administration or equivalent experience
GCSE or equivalent in English and Mathematics

Desirable

IT qualification

Skills, Knowledge & Abilities

Essential

Advanced keyboard skills
Good knowledge of MS Office packages e.g. Word, Excel
Ability to plan and organise
Well-developed communication skills both verbal and written at all levels of an organisation and with outside agencies

Experience

Essential

Previous administrative and clerical experience
Good customer service skills

Desirable

Previous use of information systems e.g. Maxims, Symphony

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.