Programme and Business Support Officer

Wye Valley NHS Trust

The closing date is 29 December 2024

Job summary

**Previous applicants need not apply**

The Programme and Project Support Officer (PBSO) is a unique role and an amazing opportunity for anyone wanting to understand the corporate, improvement and fundraising functions within the NHS. The PBSO is a crucial part of our team, offering dedicated support to a senior team, based in Trust HQ, delivering high quality services for the organisation and our public.

Main duties of the job

Business administration, including diary management, minute taking, agenda setting, version control and action logs.
Improvement administration, including marketing, bookings, queries, venue arrangements and faculty support.
Fundraising administration, including inbox management, event support and donation capture and maintenance.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

229-COR-6743517-A

Job locations

Trust HQ, County Hospital

Hereford

HR1 2ER

Job description

Job responsibilities

Job Description and Person Specification included.

The PBSO is a corporate function working within the remit of the Director of Strategy and Planning. The role reports to the Fundraising Campaign Director. Business administration, including the Capital Committee and Programme Boards are a part of the role, alongside business development and improvement. The role will also support any fundraising activities undertaken by the Campaign Director and the Fundraising Manager.

Job description

Job responsibilities

Job Description and Person Specification included.

Person Specification

Education & Qualifications

Essential

5 GCSEs incl Maths and English, or equivalent
Business Administration Qualification at Level 3 (or equivalent) or willingness to undertake
Quality, Service Improvement and Redesign Practitioner Programme or willingness to work towards

Experience

Essential

Proven experience of working in an office/secretarial environment
Able to take formal minutes of meetings
Sound and demonstrable knowledge of administrative procedures including answering queries and progress chasing.

Skills & Abilities

Essential

Excellent communication skills, capable of constructing clear information and instruction
Ability to use Microsoft Office products eg Excel, Word, Powerpoint, Outlook, Teams, to a high standard to produce quality documentation
Ability to work on own initiative, prioritise own workload, recognising tight deadlines, without direct supervision

Person Specification

Education & Qualifications

Essential

5 GCSEs incl Maths and English, or equivalent
Business Administration Qualification at Level 3 (or equivalent) or willingness to undertake
Quality, Service Improvement and Redesign Practitioner Programme or willingness to work towards

Experience

Essential

Proven experience of working in an office/secretarial environment
Able to take formal minutes of meetings
Sound and demonstrable knowledge of administrative procedures including answering queries and progress chasing.

Skills & Abilities

Essential

Excellent communication skills, capable of constructing clear information and instruction
Ability to use Microsoft Office products eg Excel, Word, Powerpoint, Outlook, Teams, to a high standard to produce quality documentation
Ability to work on own initiative, prioritise own workload, recognising tight deadlines, without direct supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.