Medical Secretary - Acute Medicine

Wye Valley NHS Trust

The closing date is 13 October 2024

Job summary

The purpose of this role is to provide a comprehensive secretarial and personal assistant (PA) services to the Acute Medicine Consultants, as well as support for the Acute and Emergency Directorate within the Medical Division. Responsibilities include assisting consultants and their team, typing clinical correspondence and reports using digital systems and performing a variety of general administrative duties.

The role also involves managing radiology reports for patients admitted to AMU, working closely with the AMU consultants to escalate reports as needed and updating consultant reports.

Main duties of the job

To provide a comprehensive secretarial service to consultants, visiting consultants, junior medical doctors and clinical nurse specialists.
To ensure all referrals are actioned in a timely manner, e.g. TIA clinics.
Type clinic letters, medical reports and general correspondence, using digital dictation and transcribe, ensuring workload is prioritised, produced in a timely manner and to an agreed standard.
Organise meetings, agendas, venues, take minutes as required, book Reps for education sessions and keep records of such, ensuring team are fully aware of such meetings.
Monitor Consultants weekly diary, electronic and departmental wall planner showing study leave and annual leave of all team members.
Liaise with other hospitals to whom patients are referred for investigation or treatment ensuring all relevant documentation is sent/received, and that patients are added to the waiting list for treatment as appropriate.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

229-MED-6655742

Job locations

Hereford County Hospital

Hereford

HR1 2ER

Job description

Job responsibilities

To view detailed job description and main responsibilities linked to this vacancy, please see supporting documents linked to this vacancy.

Job description

Job responsibilities

To view detailed job description and main responsibilities linked to this vacancy, please see supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

Level 3 in Customer Services, Business administration or equivalent experience
English GCSE or equivalent

Skills, Knowledge & Abilities

Essential

Fully conversant with MS packages
Excellent verbal and written communication skills
Knowledge and understanding of patient confidentiality
Ability to handle difficult situations calmly and effectively
Ability to adapt and manage an unpredictable workload
Organisation skills
Good analytical skills with attention to detail
Good interpersonal skills, ability to interact with tact and empathy

Desirable

Knowledge of hospital based computer systems

Experience

Essential

Experience of undertaking a range of non-routine administrative processes and procedures
Knowledge and experience of a healthcare setting

Desirable

Previous employment within the NHS

Personal attributes

Essential

Ability to work on own initiative or as part of a team
Ability to work under pressure
Willingness to learn and develop new skills
Professional approach

Person Specification

Education & Qualifications

Essential

Level 3 in Customer Services, Business administration or equivalent experience
English GCSE or equivalent

Skills, Knowledge & Abilities

Essential

Fully conversant with MS packages
Excellent verbal and written communication skills
Knowledge and understanding of patient confidentiality
Ability to handle difficult situations calmly and effectively
Ability to adapt and manage an unpredictable workload
Organisation skills
Good analytical skills with attention to detail
Good interpersonal skills, ability to interact with tact and empathy

Desirable

Knowledge of hospital based computer systems

Experience

Essential

Experience of undertaking a range of non-routine administrative processes and procedures
Knowledge and experience of a healthcare setting

Desirable

Previous employment within the NHS

Personal attributes

Essential

Ability to work on own initiative or as part of a team
Ability to work under pressure
Willingness to learn and develop new skills
Professional approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.