Acute & Emergency Administrator (INTERNAL)

Wye Valley NHS Trust

This job is now closed

Job summary

** INTERNAL APPLICANTS ONLY**

The Acute and Emergency administrator will support a range of administrative functions across the acute and emergency floor, inclusive of ED, AMU and SDEC, in order to support the nursing and medical staff with the daily administration of the areas.

Main duties of the job

You will need to:-

be an excellent communicator both written and verbally.
be polite and welcoming to all which may include patients, staff and visitors. Often you will be the first point of contact of the ward , either in person or on the phone; first impressions count hugely and maintaining confidentiality is very important too.
be adaptable and flexible to ever changing situations which, during busy times, may mean that you are side tracked from your own work plan and the ability be able to understand that in a health care setting, not every day is the same or predictable all the time
have knowledge of , or will have the confidence to learn how to use different computer software systems namely at present we use Maxims and access Symphony system
be organised and have the ability to encourage others to follow your example.
have a understanding of ordering supplies and managing resources needed for your role

In return for possessing some or all of the above, you will find yourself working as part of a supportive and caring team . We will all support you in developing skills that you will need to master for your role and we look forward to meeting you.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

229-MED-6487998

Job locations

Hereford County Hospital

Hereford

HR1 2ER

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Please note: This vacancy maybe retracted as a result of being deemed suitable for the redeployment of internal staff.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Please note: This vacancy maybe retracted as a result of being deemed suitable for the redeployment of internal staff.

Person Specification

Education and Qualifications

Essential

GCSE in English and Maths or equivalent experience

Desirable

IT qualification or equivalent experience

Ksills, knowledge and abilities

Essential

Computer Skills
Good communication skills
Knowledge and understanding of patient confidentiality
Ability to handle difficult conversations calmly and effectively

Desirable

Knowledge of NHS Computer systems

Experience

Desirable

Knowledge of hospital environment
Knowledge of patient systems

Personal attributes

Essential

Ability to work alone and as part of a team
Ability to multi-task
Ability to work shift patterns including weekends
Willingness to undertake further training
Professional approach

Other factors

Essential

ability to meet the travel requirements of the post

Person Specification

Education and Qualifications

Essential

GCSE in English and Maths or equivalent experience

Desirable

IT qualification or equivalent experience

Ksills, knowledge and abilities

Essential

Computer Skills
Good communication skills
Knowledge and understanding of patient confidentiality
Ability to handle difficult conversations calmly and effectively

Desirable

Knowledge of NHS Computer systems

Experience

Desirable

Knowledge of hospital environment
Knowledge of patient systems

Personal attributes

Essential

Ability to work alone and as part of a team
Ability to multi-task
Ability to work shift patterns including weekends
Willingness to undertake further training
Professional approach

Other factors

Essential

ability to meet the travel requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.