Job summary
The Voluntary Services Manager is a newly developed fixed term post that in conjunction with other members of the voluntary services team will be responsible for the development, promotion, organisation, and management of all aspects of voluntary services across the organisation.
This involves ensuring the effective implementation and ongoing development of both the existing volunteer policy and in particular, new initiatives to support the optimal utilisation of volunteers. The primary focus is on providing a positive experience for volunteers, patients, carers, and staff while aligning with the organisation's objectives.
Main duties of the job
The post holder, in conjunction with the Patient Experience Manager will lead on a volunteer engagement programme which will mobilise volunteers to engage in a range of activities and roles which support a positive patient and carer experience at our hospitals.
They will be responsible for ensuring the Trust wide volunteer policy is regularly reviewed and updated in line with any national guidelines and policies to ensure a consistent approach to volunteering across the organisation.
The post holder will also provide guidance to wards, departments and divisions on volunteer and patient involvement, supporting staff to engage with the volunteer placement process to generate ongoing good practice in volunteer engagement and patient and carer experience
They will identify key quality improvement opportunities that can be supported by volunteers and liaise with relevant teams to develop these opportunities applying a quality improvement and service redesign methodology.
The post holder will liaise and work with external partners and agencies to maximise on the volunteer offer and ensure value at the Trust.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
24 May 2024
Pay scheme
Agenda for change
Band
Band 6
Salary
£35,392 to £42,618 a year pa pro rata
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
229-COR-6330478
Job locations
Hereford County Hospital
Union Walk
Hereford
HR1 2ER
Employer details
Employer name
Wye Valley NHS Trust
Address
Hereford County Hospital
Union Walk
Hereford
HR1 2ER
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
