Medical Secretary - Trauma

Job summary

This is an exciting opportunity for a Trauma Medical Secretary to join the Trauma and Orthopaedic Team within the Head, Neck and Orthopaedic Directorate.

This is a new role within the Trauma and Orthopaedics Department, offering an interesting position working closely with our on call Trauma Consultants and our Trauma Nurse Coordinator managing the optimization of patient care through the entire emergency pathway.

The post will be a part time permanent position 30 hours per week working core office hours.

The successful candidate will require excellent organisational skills, demonstrate the ability to work independently and as part of a team, using their own initiative and be will to be adaptable and flexible to meet the needs of the service.

Previous experience of a Healthcare environment is desirable but not essential.

Please see attached Job Description and Personal Specification for more details.

Main duties of the job

• Typing ward rounds/ Operation notes
• Monitoring and action trauma email account - to include booking of appointments
• Managing any referrals and liaising with clinicians
• Monitoring urgent results that come through and disseminate to most appropriate sec / clinician (the radiology scans that will come through)
• Adding patients to the pending emergency surgery list
• Requesting Kit
• IEP images
• Managing DNA's ensuring they are rebooked/referral closed.
• Data quality

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,000 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Educations & Qualifications

Essential

• GCSE in English and Mathematics or equivalent
• RSA Stage 3 Typing/Word Processing or equivalent
• Secretarial Qualification or equivalent

Experience

Essential

• Previous secretarial experience or equivalent
• Diary Management

Desirable

• Previous experience dealing with the public
• Previous NHS/healthcare experience

Personal Attributes

Essential

• Ability to work on own initiative without close supervision
• Ability to prioritise and organize own workload
• Professional approach to work and colleagues
• Flexible
• Able to work as part of a team

Other Factors

Essential

• Medical Terminology
• Proficient in typing (audio)/word processing
• Ability to effectively communicate both orally and in writing with a wide range of people
• Excellent telephone manner
• Ability to deal with situations tactfully
• Good organisational skills