Outpatient Admin Assistant - Ophthalmology

Wye Valley NHS Trust

This job is now closed

Job summary

The Victoria Eye Unit is looking for an enthusiastic Outpatient Admin Assistant to join our team in a busy Ophthalmology Department.

This is a constantly expanding speciality with many areas to develop knowledge and skills and expand your skills within an outpatient administrative environment.

Ophthalmology knowledge is desirable, although training for the right candidate will be provided.

Main duties of the job

The purpose of this role is to support the Ophthalmology Departmental on a daily basis to ensure all administrative processes are effective and processed timely.

You will need to be able to work on your own initiative using knowledge, skills and experience to manage the administrative functions that are generated from various clinics, this involves generating patients appointment with oversight from the responsible clinician.

Knowledge of hospital IT systems to support role is essential, with training provision for the right candidate.

The role will support the clinical teams, unit clerks and house keeper to ensure a seamless service.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

05 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

229-SUR-6163246

Job locations

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

Knowledge of secretarial or administrative procedures and systems, acquired through experience and training to Vocational Level 3 or equivalent
GCSEs in English and Mathematics or equivalent

Desirable

RSA Stage 2/3 or equivalent Medical Word processing skills

Skills, Knowledge & Abilities

Essential

Ability to effectively communicate both verbally and in writing to a wide range of people
Ability to organise, prioritise and manage workload without supervision
Previous experience dealing with the public
Working Under pressure

Desirable

Previous NHS/Healthcare experience

Experience

Essential

Effective and sensitive handling of difficult information and situations
Working with people

Desirable

Previous ophthalmology experience

Person Specification

Education & Qualifications

Essential

Knowledge of secretarial or administrative procedures and systems, acquired through experience and training to Vocational Level 3 or equivalent
GCSEs in English and Mathematics or equivalent

Desirable

RSA Stage 2/3 or equivalent Medical Word processing skills

Skills, Knowledge & Abilities

Essential

Ability to effectively communicate both verbally and in writing to a wide range of people
Ability to organise, prioritise and manage workload without supervision
Previous experience dealing with the public
Working Under pressure

Desirable

Previous NHS/Healthcare experience

Experience

Essential

Effective and sensitive handling of difficult information and situations
Working with people

Desirable

Previous ophthalmology experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.