Job summary
Band 4 Cancer Pathway Navigator
We are looking for a full time Cancer Navigator to support our cancer pathways in Gastroenterology and Respiratory, who look after patients on upper gastrointestinal and lung cancer pathways.
The role acts as a co-ordinator and provides administrative support to the Medicine Directorate by improving the pathway for patients referred in with a suspected Cancer.
This role involves working within a multi-discplinary team to ensure our patients on a cancer pathway received diagnosis and treatment within the cancer diagnostic and treatment targets. To review pathways to ensure a reduce length of wait for diagnostic and treatment. To ensure patients are actively managed through their cancer pathway. This is a very busy department and the post holder must have the ability to work under pressure.
Experience of Microsoft Office packages is essential, along with medical terminology and use of electronic booking systems,
The post holder will be expected to have good communication skills and be able to liaise effectively and efficiently with colleagues, professionals and patients.
You must be able to work on your own initiative and have excellent prioritisation, organisational and interpersonal skills.
This a fixed term role for 12 months, if you would like to apply as secondment please contact Jay Richards.
Main duties of the job
- To act as a co-ordinator and provide administrative support to the Gastro and Respiratory teams to support the UGI and lung cancer pathways
- The post holder will work closely with the MDT co-ordinators and multi-disciplinary teams to ensure pathways will reduce the length of wait for diagnostic tests and treatment for cancer, working towards the 28 day diagnostic target and 62 day treatment targets
- To assist in the site specific data collection processes, diagnostic cancer pathway waiting times and national cancer data sets and input on various information systems.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Job description
Job responsibilities
- To monitor patients pathways from referral, through diagnostics to treatment, highlighting any potential delays in the pathway.
- To work closely with the MDT coordinators, Cancer Trackers, Clinical teams and appointments teams across all specialities to ensure patients are actively managed through the cancer pathway.
- To ensure booking processes are streamlined to facilitate the improved timings of the diagnostic pathways.
- To ensure referral processes are in place to facilitate fully completed referrals with appropriate blood tests etc in place.
- To collate data and report to relevant parties on waiting times for diagnostics for cancer pathways.
- Ensure site-specific data is collected on relevant databases, using identified data collection processes, in agreement with the clinical teams
- Ensure cover for sickness and annual leave within department, in relation to bookings within the relevant modalities.
- Ensure data recorded is of good quality and in a timely manner.
- Maintain standard operating procedures for booking clerks to ensure timely management of all cancer pathway referrals enabling the team to easily and efficiently access core information.
- Assist in any audits as and when required.
- Attend weekly PTL Meetings and any other meetings relating to cancer data as necessary.
- Prepare monthly breaches reports and present to clinical leads.
- Liaise with Medical Secretaries, Consultants, CNS and Manager as appropriate.
- To carry out other general office duties to ensure the smooth running of the office, as and when required.
- To maintain confidentiality at all times
- Escalate any data quality problems encountered.
- To minimise hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area
Job description
Job responsibilities
- To monitor patients pathways from referral, through diagnostics to treatment, highlighting any potential delays in the pathway.
- To work closely with the MDT coordinators, Cancer Trackers, Clinical teams and appointments teams across all specialities to ensure patients are actively managed through the cancer pathway.
- To ensure booking processes are streamlined to facilitate the improved timings of the diagnostic pathways.
- To ensure referral processes are in place to facilitate fully completed referrals with appropriate blood tests etc in place.
- To collate data and report to relevant parties on waiting times for diagnostics for cancer pathways.
- Ensure site-specific data is collected on relevant databases, using identified data collection processes, in agreement with the clinical teams
- Ensure cover for sickness and annual leave within department, in relation to bookings within the relevant modalities.
- Ensure data recorded is of good quality and in a timely manner.
- Maintain standard operating procedures for booking clerks to ensure timely management of all cancer pathway referrals enabling the team to easily and efficiently access core information.
- Assist in any audits as and when required.
- Attend weekly PTL Meetings and any other meetings relating to cancer data as necessary.
- Prepare monthly breaches reports and present to clinical leads.
- Liaise with Medical Secretaries, Consultants, CNS and Manager as appropriate.
- To carry out other general office duties to ensure the smooth running of the office, as and when required.
- To maintain confidentiality at all times
- Escalate any data quality problems encountered.
- To minimise hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area
Person Specification
Education and qualification
Essential
- GCSE in English and Mathematics or equivalent
Desirable
- Secretarial Qualification or equivalent experience
EXPERIENCE
Essential
- Relevant Health or Social Care experience
- Previous medical secretarial or administrative experience
Desirable
- Knowledge of relevant cancer treatments, interventions and terminology.
- Awareness of the individual needs of people affected by cancer
SKILLS, KNOWLEDGE AND ABILITIES
Essential
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet
- Understanding of person-centred care
- Good documentation and written skills
Desirable
- Knowledge of medical terminology.
OTHER FACTORS
Essential
- Proficient in typing (audio)/word processing
- Ability to effectively communicate with a wide range of people
- Good organisational skills
- Ability to deal with situations tactfully
PERSONAL ATTRIBUTES
Essential
- Ability to work on own initiative without close supervision
- Ability to prioritise and organize own workload
- Professional approach to work and colleagues
- Able to work as part of a team
Person Specification
Education and qualification
Essential
- GCSE in English and Mathematics or equivalent
Desirable
- Secretarial Qualification or equivalent experience
EXPERIENCE
Essential
- Relevant Health or Social Care experience
- Previous medical secretarial or administrative experience
Desirable
- Knowledge of relevant cancer treatments, interventions and terminology.
- Awareness of the individual needs of people affected by cancer
SKILLS, KNOWLEDGE AND ABILITIES
Essential
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet
- Understanding of person-centred care
- Good documentation and written skills
Desirable
- Knowledge of medical terminology.
OTHER FACTORS
Essential
- Proficient in typing (audio)/word processing
- Ability to effectively communicate with a wide range of people
- Good organisational skills
- Ability to deal with situations tactfully
PERSONAL ATTRIBUTES
Essential
- Ability to work on own initiative without close supervision
- Ability to prioritise and organize own workload
- Professional approach to work and colleagues
- Able to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
