The Royal Wolverhampton NHS Trust

Administration Clerk

The closing date is 24 April 2026

Job summary

A receptionist is an administrative assist who works within a hospital department. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point off call for patients entering the unit and ensure a friendly working environment is maintained. You will be responsible for answering the telephone to relatives and other healthcare professional within the trust

Post holders will be asked to work flexibly across monday to friday for 4 days only. The working hours will be between 9-5

Main duties of the job

A fantastic opportunity is available for the right person to join our friendly team as a part time member of staff working within a busy oncology and haematology unit.

The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate with excellent communication skills.

Candidates must be able to work in a pressured environment and thrive on challenges whist exceeding expectations on a daily basis

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2-7839499

Job locations

New cross hospital

Wolverhampton

WV10 0QP


Job description

Job responsibilities

Excellent communication skills

Good documentation skill

Good computer skill and use of computer programs

Excellent telephone manor

Flexible and adaptable

Work within a high pressured MDT environment

Support line managers by identifying and concerns raised by healthcare professions, patients or relatives

Job description

Job responsibilities

Excellent communication skills

Good documentation skill

Good computer skill and use of computer programs

Excellent telephone manor

Flexible and adaptable

Work within a high pressured MDT environment

Support line managers by identifying and concerns raised by healthcare professions, patients or relatives

Person Specification

Qualifications

Essential

  • Good standard of eduaction 4 GCSE's or equivalent including English
  • Reception / Administrative experience
  • Effective written communication skills

Desirable

  • PAS experience
Person Specification

Qualifications

Essential

  • Good standard of eduaction 4 GCSE's or equivalent including English
  • Reception / Administrative experience
  • Effective written communication skills

Desirable

  • PAS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New cross hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New cross hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Matron

Helen Farrelly-Daly

Helen.Farrelly-Daly@nhs.net

01902694045

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2-7839499

Job locations

New cross hospital

Wolverhampton

WV10 0QP


Supporting documents

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