Job summary
An opportunity has arisen in the West Midlands Cancer Alliance for a Senior Programme Manager - Operational and Quality Improvement to join this dynamic, high profile and busy teamon a permanent basis to lead the performance and quality improvement work across provider organisations.
The Senior Programme Manager will provide professional expertise to lead and enable delivery of the Midlands Cancer Alliance improvement programme; overseeing projects that contribute to operational performance and pathway improvement that result in improved outcomes for patients. With proven senior operational experience in cancer services, key responsibilities include overseeing day-to-day programme and project delivery, to drive up operational performance against the constitutional Cancer Waiting Time standards and in line with the Quality agenda.
This is a really exciting time to be joining an exceptional team with the ambition to be the best in the country. We are looking for applicants with passion, enthusiasm and drive to improve services for all of our population.
The West Midlands Cancer Alliance team is hosted at Royal Wolverhampton NHS Trust working across the wider West Midlands footprint. This role requires regular travel visiting provider organisations across the Midlands and attending team corporate days in central Birmingham.
Ability to travel across the West Midlands is a key requirement of this job.
Main duties of the job
Please see attached JD for full details:
Operational requirements
- Working within the overall strategic objectives, devise, implement and monitor the Operational Performance and Improvement strategy. Evaluate, interpret, and locally implement best practice, focusing on achieving the constitutional standards for Cancer Waiting Times.
- Provide overall management to the operational performance and improvement programme.
- Develop and implement qualitative and quantitative measures to determine performance against the organisational strategy. Report progress against the strategy through personal representation at senior management forums and by written reports. Tailoring delivery to meet the needs of the audience.
- Ensure that best practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate, and influence other stakeholders to realign their practice where necessary.
About us
West Midlands Cancer Alliance
There are approximately 2 million people in the UK living with or affected by cancer, and there are over 360,000 new diagnoses every year. Are you a Senior Operational Cancer Manager focussed on improving operational performance and quality on cancer pathways? Do you want to engage with teams working in Providers across the Midlands to improve outcomes and the lives of people with cancer? Working as part of the national NHS Cancer Programme, that's exactly what you'll do.
The West Midlands Cancer Alliance (WMCA) serves a population of 6.5 million, incorporates 15 Providers Trusts across a varied geography who work in partnership to achieve improve early and faster diagnosis and overall outcomes for those diagnosed and living with and beyond cancer, ensuring that we address inequalities, reduce variation and enhance patient access and experience.
Job description
Job responsibilities
Please see attached JD for full details:
Financial and Physical Resources
- Budgetary responsibility for a function(s) and the services provided within that function. Evaluating value for money of new contracts, monitoring the performance of existing providers and ensuring that provider performance aligns, and comply, with contractual terms and conditions.
- Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year, in a way that is compliant with Standing Orders and standing Financial Instruction.
- People Management
- Support and line manage the West Midlands Cancer Alliance team, building a collaborative working environment and an innovative culture.
- Support an effective matrix approach to achieve NHS objectives, where appropriate across the West Midlands footprint.
- To manage, motivate, inspire, and develop staff within the team to ensure that they are able to deliver the objectives of the cancer programme.
- Responsible for the recruitment and development of staff, including undertaking appraisals, ensuring team and individual development.
- Information Management.
- Responsible for devising, developing, and implementing appropriate information sharing systems.
- Lead the creation, maintenance, and review implementation, of information systems for collecting, evaluating and interpreting complex data. To inform short and medium and long term strategies.
- Developing and presenting reports, summarising status on issues, appraising outcomes, providing progress reports for senior staff or groups of staff as directed from time to time, tailoring content to meet the needs of the audience.
- Research and Development
- Use comprehensive knowledge and understanding of clinical pathways and processes, work with clinicians and health care professionals to make best use of new technologies and deliver sustainable business change that improves the service to the patient.
- Seek opportunities to test innovation and implement best practice to ensure optimal outcomes for patients across the West Midlands.
- Policy and Service Development
- To identify and assess opportunities for new services and threats to existing services and market developments.
- Develop plans and seize opportunities, mitigate threats and deliver strategic objectives. Within own function making recommendations for service delivery.
- Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service delivery and Sector.
- Maintain a good knowledge of emerging policies from government departments, to assist in the thinking and definition of strategy discussions.
- Key Working Relationships
- Regular contact with internal and external stakeholders, sensitive, complex, contentious and confidential issues.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.
- Overseeing the team to develop and implement processes and systems that align to strategy.
- Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice
Job description
Job responsibilities
Please see attached JD for full details:
Financial and Physical Resources
- Budgetary responsibility for a function(s) and the services provided within that function. Evaluating value for money of new contracts, monitoring the performance of existing providers and ensuring that provider performance aligns, and comply, with contractual terms and conditions.
- Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year, in a way that is compliant with Standing Orders and standing Financial Instruction.
- People Management
- Support and line manage the West Midlands Cancer Alliance team, building a collaborative working environment and an innovative culture.
- Support an effective matrix approach to achieve NHS objectives, where appropriate across the West Midlands footprint.
- To manage, motivate, inspire, and develop staff within the team to ensure that they are able to deliver the objectives of the cancer programme.
- Responsible for the recruitment and development of staff, including undertaking appraisals, ensuring team and individual development.
- Information Management.
- Responsible for devising, developing, and implementing appropriate information sharing systems.
- Lead the creation, maintenance, and review implementation, of information systems for collecting, evaluating and interpreting complex data. To inform short and medium and long term strategies.
- Developing and presenting reports, summarising status on issues, appraising outcomes, providing progress reports for senior staff or groups of staff as directed from time to time, tailoring content to meet the needs of the audience.
- Research and Development
- Use comprehensive knowledge and understanding of clinical pathways and processes, work with clinicians and health care professionals to make best use of new technologies and deliver sustainable business change that improves the service to the patient.
- Seek opportunities to test innovation and implement best practice to ensure optimal outcomes for patients across the West Midlands.
- Policy and Service Development
- To identify and assess opportunities for new services and threats to existing services and market developments.
- Develop plans and seize opportunities, mitigate threats and deliver strategic objectives. Within own function making recommendations for service delivery.
- Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service delivery and Sector.
- Maintain a good knowledge of emerging policies from government departments, to assist in the thinking and definition of strategy discussions.
- Key Working Relationships
- Regular contact with internal and external stakeholders, sensitive, complex, contentious and confidential issues.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.
- Overseeing the team to develop and implement processes and systems that align to strategy.
- Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice
Person Specification
Qualifications
Essential
- Master's Level Qualification or equivalent management experience
- Evidence of Continuous Professional Development relevant to the role
Desirable
- Project management qualification (e.g. Prince 2) or equivalent experience or equivalent project/quality improvement experience
Experience
Essential
- Senior Operational experience in cancer services
- Knowledge of cancer policy and current priorities/deliverables
- Extensive experience of managing improvements and projects in the NHS environment engaging clinical staff, patients and other key stakeholders in collaborative projects
- Experience of managing significant change and developing services in difficult or sensitive environments, involving situations of conflict
- Subject matter expertise across a number of key areas relating to cancer management
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual providers and commissioning organisations
- Experience of managing significant change and developing services in difficult or sensitive environments, involving situations of conflict
- Experience of budgetary responsibility, including budget setting with evidence of working knowledge of financial processes
Person Specification
Qualifications
Essential
- Master's Level Qualification or equivalent management experience
- Evidence of Continuous Professional Development relevant to the role
Desirable
- Project management qualification (e.g. Prince 2) or equivalent experience or equivalent project/quality improvement experience
Experience
Essential
- Senior Operational experience in cancer services
- Knowledge of cancer policy and current priorities/deliverables
- Extensive experience of managing improvements and projects in the NHS environment engaging clinical staff, patients and other key stakeholders in collaborative projects
- Experience of managing significant change and developing services in difficult or sensitive environments, involving situations of conflict
- Subject matter expertise across a number of key areas relating to cancer management
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual providers and commissioning organisations
- Experience of managing significant change and developing services in difficult or sensitive environments, involving situations of conflict
- Experience of budgetary responsibility, including budget setting with evidence of working knowledge of financial processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
