The Royal Wolverhampton NHS Trust

Support Secretary

The closing date is 09 November 2025

Job summary

We currently have an exciting opportunity for an experienced Support Secretary to join Community Paediatrics as part of the Children's Services Group at the Royal Wolverhampton NHS Trust.

As part of the role you will work closely with the wider medical secretarial team, providing a comprehensive secretarial service to members of the medical and nursing teams, as well as taking the lead administrative role as part of the Child Death Review process.

This is a full time position, working Monday - Friday, based at the Gem Centre Neachells Lane Wolverhampton

Main duties of the job

The post-holder will work as part of a secretarial team, providing a comprehensive support secretarial service to Community Paediatrics. The post-holder will possess excellent clerical and communication skills, ensuring the highest level of confidentiality is maintained at all times.

Principal duties will include word processing of digital dictation, raising purchase orders for equipment, administration work surrounding patient attendance, responding to enquiries and covering for colleagues during absences. We require a highly motivated person with proven ability to prioritise multiple tasks. You should possess a minimum of OCR 3 (or equivalent) word processing and desirably be a competent audio typist.

As the lead administrator for the Child Death process, you will be required to communicate complex, sensitive and contentious information with a range of stakeholders.

Knowledge of medical terminology and PAS is desirable, however training will be available.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. Were passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated asGoodby CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-DIV3-7531563

Job locations

Gem Centre

Neachells Lane

Wolverhampton

WV11 3PG


Job description

Job responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.

Job description

Job responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.

Person Specification

Systems

Essential

  • Previous Experience of Microsoft Office Packages
  • OCR 3 Word Processing

Desirable

  • Patient Administration System (PAS/Careflow)

Experience

Essential

  • Previous Clerical Role
  • Audio Typing

Desirable

  • Medical Terminology
Person Specification

Systems

Essential

  • Previous Experience of Microsoft Office Packages
  • OCR 3 Word Processing

Desirable

  • Patient Administration System (PAS/Careflow)

Experience

Essential

  • Previous Clerical Role
  • Audio Typing

Desirable

  • Medical Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Gem Centre

Neachells Lane

Wolverhampton

WV11 3PG


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Gem Centre

Neachells Lane

Wolverhampton

WV11 3PG


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Directorate Support Manager

Helen Hughes

Helen.hughes14@nhs.net

01902442667

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-DIV3-7531563

Job locations

Gem Centre

Neachells Lane

Wolverhampton

WV11 3PG


Supporting documents

Privacy notice

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