The Royal Wolverhampton NHS Trust

Administration Manager to Black Country Pathology Services

The closing date is 29 July 2025

Job summary

We are looking for an experienced Administration manger to provide a secretarial and PA support role to the Black Country Pathology Services.

This role provides a comprehensive Administration Service to the Black Country Pathology Services (BCPS) Group Operations Manager, Deputy Operations Manager and Chief Medical Officer together with ad hoc support to other BCPS senior managers at Departmental, Laboratory, Directorate, cross-Directorate, Divisional and Trust levels.The successful candidate should havea thorough understanding of the functionality of the BCPS in order to manage administrative support effectively and maintain the quality of service provided to Departmental staff and service users, with particularly reference to meeting required standards and Data Protection issues.

The job is full time 37.5 hrs. per week over 5 days Monday to Friday.

Main duties of the job

Provides a comprehensive Administration Service and PA role.

To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level . To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-BCPS-7310403

Job locations

New Cross Hospital

Wolverhampton Road

Heath Town, Wolverhampton

WV10 0QP


Job description

Job responsibilities

To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level . To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.Provides both reproduced and constructed written reports, dealing with information of a highly complex, and often political and confidential level, including preparation of reports. This also includes promotional material and communications of a high standard in order to enhance the profile of Pathology.

To assist with promotional materials and organised visits including refreshments and travel arrangements as appropriate.

To deal with incoming phone calls from service users in an appropriate manner, and in accordance with both Departmental and Trust Policies and procedures. Establish and maintain effective communication with colleagues and service users.

Job description

Job responsibilities

To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level . To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.Provides both reproduced and constructed written reports, dealing with information of a highly complex, and often political and confidential level, including preparation of reports. This also includes promotional material and communications of a high standard in order to enhance the profile of Pathology.

To assist with promotional materials and organised visits including refreshments and travel arrangements as appropriate.

To deal with incoming phone calls from service users in an appropriate manner, and in accordance with both Departmental and Trust Policies and procedures. Establish and maintain effective communication with colleagues and service users.

Person Specification

Qulaification and experience

Essential

  • AMSPAR Diploma or OCR level 3, RSA2 or equivalent
  • Experience in an administration management or PA role
  • Able to write accurate reports and Minutes

Desirable

  • Knowledge of medical terminology with particular reference to Pathology (I) and Information Systems.
  • Able to evidence ability to communicate with all users of the service up to executive level both appropriately and professionally.
Person Specification

Qulaification and experience

Essential

  • AMSPAR Diploma or OCR level 3, RSA2 or equivalent
  • Experience in an administration management or PA role
  • Able to write accurate reports and Minutes

Desirable

  • Knowledge of medical terminology with particular reference to Pathology (I) and Information Systems.
  • Able to evidence ability to communicate with all users of the service up to executive level both appropriately and professionally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton Road

Heath Town, Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton Road

Heath Town, Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

BCPS Group Deputy Operations Manager

Diane Edwards

diane.edwards@nhs.net

07341097137

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-BCPS-7310403

Job locations

New Cross Hospital

Wolverhampton Road

Heath Town, Wolverhampton

WV10 0QP


Supporting documents

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