The Royal Wolverhampton NHS Trust

Ward Clerk - Paediatrics

The closing date is 11 June 2025

Job summary

An opportunity has arisen for a dynamic Ward Clerk to join the Children's Ward and Paediatric Assessment Unit. We are seeking an individual who is enthusiastic, hardworking, efficient, approachable, and ultimately committed to providing high standards of clerical support. You must have excellent communication skills and be computer literate, have good time management skills and be able to prioritise your workload on this very busy ward.

Main duties of the job

To provide an efficient, courteous and helpful reception service to Patients, their families and other Professionals when they contact the Ward/Clinic, to undertake various clerical duties associated with the custody and use of health records. This will include all administrative procedures and documentation associated with a patient's journey through the Children's Service, as outlined in the Patient Access Policy.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV3-7177875

Job locations

New Cross Hospital

Wolverhampton

WV10 0QP


Job description

Job responsibilities

To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patients journey through the Children's Service, as outlined in the Patient Access Policy. It is expected that staff will undertake clerical duties relating to any aspect of the service

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner. To ensure patient confidentiality is maintained at all times.

Job description

Job responsibilities

To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patients journey through the Children's Service, as outlined in the Patient Access Policy. It is expected that staff will undertake clerical duties relating to any aspect of the service

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner. To ensure patient confidentiality is maintained at all times.

Person Specification

Computer skills

Essential

  • PAS

Desirable

  • previous experience

Booking appointments

Essential

  • PAS

Desirable

  • previous experience
Person Specification

Computer skills

Essential

  • PAS

Desirable

  • previous experience

Booking appointments

Essential

  • PAS

Desirable

  • previous experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Directorate Support Officer

Katrina Poxon

k.poxon1@nhs.net

07741573941

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV3-7177875

Job locations

New Cross Hospital

Wolverhampton

WV10 0QP


Supporting documents

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