Job summary
To work as part of a team providing administrative support to Obstetrics, Neonatal and Gynaecology medical secretaries, with particular responsibility for nurse led clinics.
The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.
Main duties of the job
Having good attention to detail and strong communication skills, the successful candidate will provide comprehensive administrative support service to the Perinatal & Gynaecology Medical Secretaries.
They will have responsibility for the nurse led clinics, with support & training from colleagues. This will include typing clinic letters, processing and monitoring results & referrals for patients.
Liaising on a daily basis with consultants, registrars, specialist nurses and the management team.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
Provide a comprehensive clerical service to the Medical Secretaries/Consultants/Registrars and other members of the Trust including the production of accurate typewritten material.
Collect clinics sheets every day and scan to Clinical Web Portal before distributing to relevant medical secretary
Provide audio typing and word processing facilities as required, for nurse led clinics and registrars. Ensuring that the work is completed in accordance with KPIs, with minimal errors.
Maintain filing systems ensuring all correspondence in hospital notes and assuming monitoring responsibilities for investigation results reading all results and identifying those which need to be brought to attention of the medical staff.
To order and manage stationery using Trust ordering system
To receive and process incoming mail, bringing this and other relevant matters to the attention of the appropriate person taking independent action as necessary
To accurately input and update all relevant information systems using keyboard skills as appropriate
To telephone enquires in a timely and effective manner and to take messages ensuring they are distributed to the appropriate staff member
To ensure all duties are carried out to the highest possible standard
To undertake any tasks relevant to the work of a medical secretary which develop as a special requirement of the Directorate
Job description
Job responsibilities
Provide a comprehensive clerical service to the Medical Secretaries/Consultants/Registrars and other members of the Trust including the production of accurate typewritten material.
Collect clinics sheets every day and scan to Clinical Web Portal before distributing to relevant medical secretary
Provide audio typing and word processing facilities as required, for nurse led clinics and registrars. Ensuring that the work is completed in accordance with KPIs, with minimal errors.
Maintain filing systems ensuring all correspondence in hospital notes and assuming monitoring responsibilities for investigation results reading all results and identifying those which need to be brought to attention of the medical staff.
To order and manage stationery using Trust ordering system
To receive and process incoming mail, bringing this and other relevant matters to the attention of the appropriate person taking independent action as necessary
To accurately input and update all relevant information systems using keyboard skills as appropriate
To telephone enquires in a timely and effective manner and to take messages ensuring they are distributed to the appropriate staff member
To ensure all duties are carried out to the highest possible standard
To undertake any tasks relevant to the work of a medical secretary which develop as a special requirement of the Directorate
Person Specification
Experience
Essential
- Administrative NHS experience
- Working knowledge of Microsoft Office
Desirable
- Working knowledge of NHS systems, including PAS, Clinical Web Portal, Dragon dictation
- Experience as a B2 support secretary working in a medical secretariat
Education
Essential
- oEnglish Language GCSE or equivalent
- oRSA/OCR III or equivalent speed and accuracy or relative experience
Person Specification
Experience
Essential
- Administrative NHS experience
- Working knowledge of Microsoft Office
Desirable
- Working knowledge of NHS systems, including PAS, Clinical Web Portal, Dragon dictation
- Experience as a B2 support secretary working in a medical secretariat
Education
Essential
- oEnglish Language GCSE or equivalent
- oRSA/OCR III or equivalent speed and accuracy or relative experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
