Receptionist

The Royal Wolverhampton NHS Trust

The closing date is 04 May 2025

Job summary

we have an exciting opportunity for a receptionist to join our busy team in cannock out patients.

We have a 28 roomed multi-specialised department, which is open Monday to Friday 8-6.

We have 22.5 hours per week available, worked flexibly between monday and friday.

See attached job description for main duties.

Main duties of the job

see attached job description.

Excellent communication skills are essential, as well as a caring compassionate personality and a desire to help others.

You will be dealing with members of the public on a daily basis so a cheerful helpful disposition would be an advantage.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV1-7041839

Job locations

Cannock Chase Hospital - outpatients department

Brunswick Road

Cannock

WS11 5XY


Job description

Job responsibilities

Booking patients in and out of the department.

Making further appointments/ adding to waiting lists as required.

Completing back office functions / administrative duties when needed.

Dealing with telephone and face to face enquiries.

Helping colleagues and other members of the multi-disciplinary team.

Liaising with Consultants and other staff

Job description

Job responsibilities

Booking patients in and out of the department.

Making further appointments/ adding to waiting lists as required.

Completing back office functions / administrative duties when needed.

Dealing with telephone and face to face enquiries.

Helping colleagues and other members of the multi-disciplinary team.

Liaising with Consultants and other staff

Person Specification

Experience

Essential

  • Previous experience of a receptionist role in an NHS setting

Desirable

  • previous experience as a receptionist in any role
Person Specification

Experience

Essential

  • Previous experience of a receptionist role in an NHS setting

Desirable

  • previous experience as a receptionist in any role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Cannock Chase Hospital - outpatients department

Brunswick Road

Cannock

WS11 5XY


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Cannock Chase Hospital - outpatients department

Brunswick Road

Cannock

WS11 5XY


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin team leader

Gemma Godwin

gemma.haste@nhs.net

01543576077

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV1-7041839

Job locations

Cannock Chase Hospital - outpatients department

Brunswick Road

Cannock

WS11 5XY


Supporting documents

Privacy notice

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