Matron

Job description

Job responsibilities

• Work with the Clinical Director to embed systems to deliver high quality person-centred care with compassion, dignity and respect and good health outcomes
• Monitor and ensure Ward Sisters / Charge Nurses deliver on-going improvements in standards of nursing / midwiferies and nursing / midwifery services through the development of effective systems and processes
• Implement agreed systems across the Group/Directorate to evidence and monitor the nursing contribution to national and local standards of care
• Identify risks relating to nursing, developing & implementing action plans to mitigate them as well as alerting the Clinical Director and Head of Nursing / Midwifery and ensuring they are recorded on the appropriate risk register
• Lead the development of nursing research agenda within the Directorate(s)
• Engage in clinical practice to develop the skills of others
• Monitor complaints about nursing and incidents related to nursing within the Group Directorate, ensuring appropriate responses and implementation of action plans effectively resolve issues identified
• Implement agreed systems to identify opportunities for learning and sharing good practice
• Take timely action when professional standards fall short of those acceptable
• Implement agreed systems to deliver patient safety and prevention of harm assurance
• Ensure the implementation and monitoring of practice standards that meet all Infection Prevention standards
• Ensure learning from the root cause analyses of incidents, complaints and claims are translated into learning and improvement within designated areas
• Participate in a range of formal management processes, investigation, hearing and implementation of findings where nursing staffs professional/personal conduct or professional competency is called into question
• Undertake clinical activity, with a visible presence to patients and staff, whilst monitoring the quality of care and experience of patients in all clinical settings
• Work with the Clinical Director to embed processes to engage patients and the public in service developments, to seek their views on existing services and to respond to their ideas and concerns
• Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to Group/Directorate
• Lead corrective actions when patients/carers raise concerns regarding care standards
• Support the effective flow of patients through the organisation professionally leading and advising clinical teams to maintain the best patient experience in times of increased demand on capacity
• Monitor and identify standards in relation to cleanliness and environment and ensure corrective actions are taken
• Respond appropriately to patient concerns and questions raised via PALs and other informal feedback mechanisms i.e. Patient Opinion
• Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally
• Provide line management for Senior Sisters / Charge Nurses and Clinical / Advanced Nurse Specialists / Consultant Nurses and Midwives and provide a professional line of communication for Research Nurses
• Manage nursing / midwifery pay and non-pay budgets
• Provide leadership and direction to all nursing / midwifery staff in designated areas
• Lead the implementation of the Nursing & Midwifery Programme in the Group/ Directorate
• Undertake annual performance development review of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Specialist Midwives and Consultant Nurses ensuring each has a personal development plan to optimise their performance and potential for career progression
• Develop and promote a positive culture within the Group/Directorate to enable continuous quality and service improvement
• Act in accordance with the Nursing & Midwifery Council Code Standards of conduct, performance and ethics for nurses and midwives
• Promote a positive image of nursing and midwifery internally and external to the Trust
• Be an effective leader of change, embedding a culture of continuous quality improvement
• Implement agreed systems to ensure the nursing / midwifery workforce is fit for purpose in relation to statutory and mandatory training
• Ensure the NMC Standards to support learning and assessment in practice for education are met within Group / Directorate
• Provide Clinical Supervision for nursing / midwifery staff within the Group/Directorates
• Ensure the Senior Matron /Head of Nursing is briefed on all professional issues within the Group/Directorates
• Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the designated clinical areas
• Participate in the recruitment and selection processes of the Trust
• Contribute to the redesign and planning for the modernisation of nursing
• Facilitate effective multi disciplinary team working at service level setting clear and measurable improvement outcomes
• Monitor and manage the performance of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Midwifery Specialists and Consultant Nurses against job descriptions and agreed performance monitoring frameworks
• Develop and implement an effective workforce plan to support service delivery and quality standards
• Contribute to the review and development of roles ensuring they add value to the patient pathway
• Contribute to a Group/Directorate training plan for nursing to inform the education and training commissioning and in-house provision
• Participate in the Trusts on call manager rota
• Prepare and participate in Directorate / Divisional / Group / Organisational investigations and disciplinary hearings as required
• Take a lead roll for defined projects or pieces of work as agreed
• Contribute to the delivery of the Trusts strategic objectives
• Work in collaboration with the Senior Matron / Head of Nursing / Midwifery to ensure cross cover arrangements in times of absence
• Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign and adherence to Always Events
• Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution

Person Specification

Qualifications

Essential

• Health Care related Masters Degree
• Management Training

Experience

Essential

• Two years experience at Senior Sister/Charge Nurse level or above with staff management skills
• Budgetary Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton Road

Wolverhampton

WV10 0QP

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)