Support Test Analyst

Job description

Job responsibilities

Responsibility for delivering testing as per agreed strategy to meet the testing demands of the project.

Responsible for testing activities within their allocated projects working alongside the System Test Analyst and Test Manager; sharing knowledge and maintaining engagement with colleagues towards achievement within the key results areas.

Will follow a detailed test plan for the project which will encapsulate all elements of testing including user acceptance.

Build knowledge and testing skills within the wider IT Project to ensure there is adequate knowledge of the testing function.

Carry out detailed testing and formally document test results.

Help Test Manager to develop testing documentation templates, processes, and procedures for the test users to follow.

Document and track incidents, escalate in accordance with conventions to application and service providers as appropriate, managing responses towards resolution including the definition of any workarounds.

Monitor issue allocation to future builds, contribute to producing reports and escalating where appropriate.

To sponsor local requests for changes to the system by raising this with the Test Manager for escalation.

Work in partnership with the Test Manager to devise a testing strategy for data migration to ensure data completeness at go-live.

Manage the relationship with the end-users to ensure active engagement which will deliver documented test results and final sign-off.

Represent the Trust where appropriate, attending scheduled and ad hoc meetings with users, super-users, colleagues, project managers and contractors, software providers.

The delivery of testing of all new IT deployments and upgrades including the setup of schedules, scripts, and output.

Manage the testing effort, including the execution of tests plans, management and prioritisation of incidents identified during testing, and reporting progress to the Test Manager.

Provide a testing service for both functional and non-functional requirements.

To help coordinate internal development project and externally supplies QA activities and define Quality Assurance acceptance criteria with the Test Manager and work stream leads.

Be responsible for the definition of objectives of all test stages and the techniques that apply.

To follow test plans, schedules, and documentation which record how the tests are to be executed.

To monitor the test environment ensure change management controls are in place for the duration of the testing.

Ensure that test materials meet the requirement and adhere to the directorate standards.

Contribute to policy and strategy definition.

Provide estimates to System Test Analyst \ Test Manager for test activity which will contribute to project quality plans.

Communicate major functional changes to the Test Manager/Project Manager and relevant senior managers so that they can assess the impact of the change on their business functions.

Manage the defect tracking process and ensure that it is effective for the project.

Build subject matter expertise within test resources to aid test activity.

Work closely with the development team and application support team to break down barriers to project success.

Adhere to national policies for the project area and ensuring that test data is handled in accordance with relevant legalisation, policy, and guidelines.

Monitor and sign off against the predefined quality assurance criteria.

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent experience.
• ISEB/ISTQB qualified, or Appropriate Testing qualification or relevant experience.

Experience / Skills

Essential

• Evidence of working in a testing role.
• Evidence of producing testing documentation and processes.
• Evidence of testing software systems.
• Ability to operate effectively in a pressurised, quick changing environment and prioritise workloads to meet targets.
• Demonstrable experience of rapidly gaining understanding of more than one complex area and ability to interpret testing requirements.

Desirable

• Demonstrable understanding of health settings and health systems

Communication

Essential

• Ability to work unsupervised on pre-defined tasks.
• Good communication skills both written and oral.

Flexibility

Essential

• Hybrid on-site working (minimum 3 days p/week on site presence)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)